---
description: Learn more about Repmanager. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Repmanager Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Review Management Software](/directory/575/feedback-and-reviews-management/software) > [Repmanager](/software/2083798/repmanager)

# Repmanager

Canonical: https://www.getapp.com.au/software/2083798/repmanager

> Repmanager centralizes Google, Klanten Vertellen, and Kiyoh reviews into one dashboard, drafts AI replies trained per location, and automates responses while a built-in safety layer holds back spam and anything that needs a human first.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Repmanager

 Centralized multi-platform inbox: every Google, Klanten Vertellen, and Kiyoh review lands in one dashboard, auto-tagged for sentiment, urgency, and topic the moment it arrives. 
 AI trained per location: reply drafts match your own tone of voice, set at the organization level or overridden location by location, so a multi-location brand stays consistent without sounding identical everywhere. 
 Built-in safety layer: Rep Shield automatically holds spam and anything needing a human first, such as legal complaints or urgent negative reviews, before any automated reply goes out.  Reputation health score: a single 0 to 100 score built from five weighted factors, tracked against your own KPI goals, so managers know at a glance which location needs attention. 
 Automatic theme extraction: top complaints and compliments are pulled directly from review text, with trend data versus the previous period, showing exactly what's driving sentiment, not just the average rating. 
 Review generation built in: request new reviews by email, QR code, or WhatsApp, tracked by location and platform, so you can see which locations are actively growing their review base.  Role-based access at scale: five built-in roles plus location-level permissions, supporting organizations of up to 10,000 users.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: RepManager.ai

## Commercial Context

- **Starting Price**: USD 32.00
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Pricing Details**: Pricing is based on a monthly subscription and scales with the number of locations you manage. 

Free includes 1 location with core features. 
Lite is $32/month for up to 5 locations with unlimited AI replies and full analytics. 
Pro starts at $124/month and scales with location count, adding Rep Shield spam and risk detection, roles and permissions, and KPI tracking. 

Enterprise is custom-quoted for large multi-brand organizations needing custom feature development. Annual billing gets 2 months free on every paid plan.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Bulgarian, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hungarian, Icelandic, Irish, Italian, Latvian, Lithuanian, Norwegian, Polish, Portuguese, Romanian, Slovak, Slovenian, Spanish, Swedish, Turkish, Ukrainian
- **Available Countries**: Austria, Belgium, Bosnia and Herzegovina, Bulgaria, Canada, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Greenland, Hungary, Iceland, Ireland, Isle of Man and 18 more

## Features

- AI Copilot
- AI Text Generation
- Alerts/Notifications
- Campaign Management
- Commenting/Notes
- Communication Management
- Customizable Templates
- Dashboard
- Email Reminders
- Feedback Management
- Generative AI
- Insights
- Monitoring
- Multi-Channel Campaigns
- Multi-Language
- Multi-Location
- Negative Feedback Management
- Performance Metrics
- Personalization
- Ratings/Reviews

## Integrations (4 total)

- Google My Business
- KiyOh
- Microsoft Teams
- Slack

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base

## Category

- [Review Management Software](https://www.getapp.com.au/directory/575/feedback-and-reviews-management/software)

## Related Categories

- [Review Management Software](https://www.getapp.com.au/directory/575/feedback-and-reviews-management/software)
- [Reputation Management Software](https://www.getapp.com.au/directory/873/reputation-management/software)

## Alternatives

1. [Okendo](https://www.getapp.com.au/software/2035751/okendo) — 4.9/5 (235 reviews)
2. [Birdeye](https://www.getapp.com.au/software/112535/birdeye) — 4.7/5 (707 reviews)
3. [TrueReview](https://www.getapp.com.au/software/2043135/truereview) — 5.0/5 (155 reviews)
4. [Trustpilot](https://www.getapp.com.au/software/113149/trustpilot) — 4.5/5 (1206 reviews)
5. [ReputationStacker](https://www.getapp.com.au/software/2071031/reputationstacker) — 4.9/5 (58 reviews)

## Reviews

### "Highly efficient review management with a great team behind it" — 5.0/5

> **Yurii** | *28 January 2026* | Restaurants | Recommendation rating: 10.0/10
> 
> **Pros**: I am responsible for managing customer reviews across 20 restaurant locations, so efficiency and clarity are crucial for me. RepManager is very easy to use and intuitive, everything is straightforward to set up. I especially like the AI-powered auto-replies, which significantly reduce the time spent working with reviews and allow me to focus mainly on analyzing weak points and improving operations.

I also highly appreciate the dedication and innovativeness of the team, as well as their communication style. The team is very responsive to individual needs and open to client ideas, which I truly value and see as a major added benefit.
> 
> **Cons**: It would be great to see integrations with delivery platforms such as Bolt, Glovo, and other local delivery services, as they also generate a large number of customer reviews. I understand that this is technically more complex, but it would be extremely valuable, especially for businesses in the restaurant industry.
> 
> Overall, my experience with RepManager is very positive. I manage customer reviews for more than 20 restaurant locations, and before using RepManager this process used to take around 1-1.5 hours per week. With RepManager, review management became centralized, transparent, and highly efficient, now it takes me up to 15 minutes per week while still maintaining high-quality, natural responses.

The platform allows me to stay fully in control of our online reputation, even while managing everything remotely from abroad, and gives a clear overview of where attention is really needed.

## Links

- [View on GetApp](https://www.getapp.com.au/software/2083798/repmanager)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/repmanager/> |
| en-AE | <https://www.getapp.ae/software/2083798/repmanager> |
| en-AU | <https://www.getapp.com.au/software/2083798/repmanager> |
| en-CA | <https://www.getapp.ca/software/2083798/repmanager> |
| en-GB | <https://www.getapp.co.uk/software/2083798/repmanager> |
| en-IE | <https://www.getapp.ie/software/2083798/repmanager> |
| en-NZ | <https://www.getapp.co.nz/software/2083798/repmanager> |
| en-SG | <https://www.getapp.sg/software/2083798/repmanager> |
| en-ZA | <https://www.getapp.za.com/software/2083798/repmanager> |

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