--- description: Learn more about Ticketure. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Ticketure Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Ticketing Systems](/directory/86/ticketing/software) > [Ticketure](/software/2083677/ticketure) # Ticketure Canonical: https://www.getapp.com.au/software/2083677/ticketure Page: 1 / 2\ Next: [Next page](https://www.getapp.com.au/software/2083677/ticketure?page=2) > A RESTful, API-first SaaS platform built on AWS for high-concurrency ticketing and membership management. Features a headless eCommerce engine and native iOS POS for real-time data synchronization across all guest touchpoints and hardware. > > Verdict: Rated **4.2/5** by 6 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Ticketure API-first, headless flexibility: A RESTful JSON-based API that separates the backend commerce logic from the frontend design. You can build completely custom, high-speed checkout flows or kiosks without being limited by vendor templates, ensuring a 100% brand-consistent guest journey. Native iOS Mobility \& line-Busting: Full functionality on iOS devices (iPad/iPhone) via a dedicated app, not just a mobile-web wrapper. Decouples staff from stationary box offices. You can deploy roaming agents instantly during peak arrival times to handle sales, renewals, and scanning anywhere in the venue. Established enterprise grade Salesforce integration: A bi-directional Salesforce Connector built on the platform’s open APIs. Syncs ticketing, membership, donation data into Salesforce in real-time. This creates a single source of truth, enabling automated marketing triggers (e.g., sending a text when a VIP member scans in). AWS-backed reliability \& scalability: Cloud-native architecture hosted on Amazon Web Services (AWS) with multi-zone replication. High-concurrency support for viral event launches. Guarantees 99.95% uptime and automatic scaling to handle massive traffic spikes without manual server intervention or downtime. Real-time analytics \& BI integration: Native data visualization tools, but additional support for external BI tools through API or Snowflake. Eliminates dark data. Staff can utilize interactive visualizations and heatmaps dashboards to quickly gain insights into every aspect of your data. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 6 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Ticketure ## Commercial Context - **Pricing model**: Other - **Pricing Details**: To provide the most flexibility for your organization’s specific needs, we offer two distinct pathways for procurement: Per Item/Ticket and Annual Subscription. The goal of this dual-model approach is to allow you to align your expenditure with your actual usage patterns, whether they are project-based or constant. - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, New Zealand, United Kingdom, United States ## Features - API - Activity Dashboard - Attendance Management - Barcode/Ticket Scanning - Confirmations/Reminders - Cross Selling Functionality - Customisable Branding - Customisable Forms - Customizable Reports - Discount Management - Dynamic Pricing - Event Management - GDPR Compliance - Kiosk Ticketing - Mobile Ticketing - Online Ticketing - Onsite Ticketing - Point of Sale (POS) - Registration Management - Reporting/Analytics ## Integrations (14 total) - CartStack - Google Workspace - HubSpot CRM - Humanitru - Loqate - Mailchimp - Microsoft Entra ID - Okta - SalesVu - Salesforce Platform - Salesvue - Smartwaiver - Stripe - Stripe Terminal ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Ticketing Systems](https://www.getapp.com.au/directory/86/ticketing/software) ## Reviews ### "An Incredible System with an Incredible Team" — 5.0/5 > **Caitlyn** | *20 March 2026* | Museums & Institutions | Recommendation rating: 10.0/10 > > **Pros**: A flexible and adaptable, top tier system with the most honest, engaging and available support teams I have ever worked with. > > **Cons**: This is something that is a pro in certain situations and a fairly light con in other situations- sometimes there are so many options and updates it is hard to keep up\! > > I have worked with over 7 ticketing point-of-sale systems over the last 18 years and have consistently been floored by the attentiveness and care given by the Ticketure customer success, support and implementation teams. Our up- time has been unmatched, fixes to bugs get addressed and rolled out in a very reasonable amount of time. And, again, the honesty with which the team approaches the product and the organization working with them is something I have never seen before and it really speaks to the integrity of the Ticketure Team and their belief in the product. ----- ### "Guest Services Director" — 5.0/5 > **Michelle** | *19 March 2026* | Museums & Institutions | Recommendation rating: 10.0/10 > > **Pros**: The support I get from the Ticketure team is unmatched. They are very considerate of others' time and very attentive to any inquiry, no matter how big or small. Aside from being user-friendly for guests and the team, this system opened up many opportunities for everyone to benefit from. > > **Cons**: There aren't any dislikes for Ticketure. Whenever a concept is unavailable, they submit a new feature request, providing hope for the future. Considering what we used before Ticketure, I have no complaints. > > My overall experience has been great. I started off as a backup to the primary event builder, and now I'm in that seat. I'm still learning but enjoying the ride. ----- ### "Poor product" — 1.0/5 > **Verified Reviewer** | *21 February 2024* | Museums & Institutions | Recommendation rating: 0.0/10 > > **Pros**: No great features vs competition. We can't list anything we liked. > > **Cons**: Late in payments. Treated our money as theirs. No way to reach abandoned carts. Extremely low conversion rates. Extremely high failed purchases. They lied overr and over to us. They tried to charge us for equipment never received. When asked for proof of shipping they refused to provide. > > There are numerous options for event ticketing. I would suggest staying away from Ticketure. I sure wish we had. ----- ### "Ticketing with Ticketure" — 4.0/5 > **Jennifer** | *23 March 2026* | Museums & Institutions | Recommendation rating: 9.0/10 > > **Pros**: Ticketure offers a robust ticketing platform. As a historical site and museum, we are always adding, changing, and creating new events to list through Ticketure. We offer tours (guided and audio), entry tickets (free and paid), memberships, and products (onsite and shipped). Not only do we get to offer a variety of events, but also ticket groups within with varying discounts and membership levels without needing a bunch of work-around that the guest gets bogged down in. Since starting with Ticketure in 2020, we have seen a dramatic increase in visiting options and sales. > > **Cons**: I feel like the Kibana Reports are difficult to learn and navigate on your own. You really need to rely on a Ticketure Support Specialist to help on this tab. However, the support team is so fast to reply and help is usually never more than a day away. > > Ticketure is like an iceberg. There is so much surface level function that would make a passive user happy. We are not passive users and we are constantly pushing the limits of what Ticketure can do. So far, we have only bumped into a few impenetrable boundaries that the Ticketure developers are hoping to expand into in the coming weeks, months, and years. It is very nice to see that our requests and complaints are heard with not just "too bad", but "that is an interesting idea we could explore." ----- ### "Love this system" — 5.0/5 > **Niki** | *31 March 2026* | Museums & Institutions | Recommendation rating: 10.0/10 > > **Pros**: Ease of use for our visitors, wonderful back end for our staff. It's 90% intuitive, and whenever we have an issue with something, the team is quick to assist. > > **Cons**: We'd love to have the ability to do some more flexible things regarding multi-day programs - individual tickets for each day, but only one purchase - and we're still finding our way a bit with the interface. But these are very nit-picky things, as there's so much about it that we love. > > The onboarding process when we started was really well run, easy to follow, and very pleasant. Couldn't have asked for a better launch. The system is easy for everyone and we are fans. ----- Page: 1 / 2\ Next: [Next page](https://www.getapp.com.au/software/2083677/ticketure?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/2083677/ticketure) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data