---
description: Learn more about Talkees. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Talkees Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Chatbot Software](/directory/2795/chatbot/software) > [Talkees](/software/2083087/talkees)

# Talkees

Canonical: https://www.getapp.com.au/software/2083087/talkees

> Talkees is an AI-powered chatbot that automates customer support across multiple communication channels including web, email, SMS, and WhatsApp. The system centralizes all customer conversations in one interface while providing tailored responses based on company-specific knowledge. Businesses can benefit from features such as 24/7 availability, team collaboration tools, and comprehensive analytics that track response times and customer satisfaction.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Talkees

All customer messages in one place – Centralize communication from web chat, email, SMS, WhatsApp, Messenger, and Instagram into a single unified inbox, so your team no longer switches between tools or tabs.

AI tailored to your company – Talkees uses custom-trained AI models that understand your business, products, and tone of voice, giving customers fast, accurate answers 24/7.

Automation that saves your team hours – Automatically handle repetitive inquiries, FAQ-level requests, and routine tasks, reducing workload and giving your team more time for priority cases.

Team collaboration without chaos – Use internal notes, tags, mentions, and shared context to keep your support team aligned. Everything stays organized, even as message volume grows.

Consistent support across every channel – Deliver unified, high-quality responses regardless of where the customer contacts you. No more fragmented conversations or lost context.

Simple integration with apps you already use – Connect Talkees to your existing tools and workflows without complicated setup. Integrations help automate processes and improve team efficiency.

Customizable helpdesk for self-service support – Build a branded knowledge base with articles, guides, FAQs, and tutorials so customers can find answers instantly, reducing your ticket volume.

Live chat that boosts conversions – Add modern, fast, customizable live chat to your website, complete with automated suggestions, AI routing, and real-time visitor insights.

Smart templates and quick replies – Create reusable response templates to speed up handling repeat issues and maintain consistent communication quality.

Real-time reporting and analytics – Track response time, customer satisfaction, conversation volume, and team performance. Identify bottlenecks and optimize your support process.

Faster onboarding for support teams – Centralized communication, templates, and shared context help new team members get up to speed quickly.

Reliable notifications and alerts – Never miss a message again thanks to instant push notifications and activity alerts across devices.

Scalable solution for growing teams – Whether you manage 50 conversations or 5,000, Talkees adapts to your business size and ensures your support stays fast and organized.

Better customer experience with less effort – Combine AI automation, unified communication, and structured collaboration to deliver quicker, more accurate, and more personal support.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Talkees

## Commercial Context

- **Starting Price**: EUR 49.00
- **Pricing model**: Flat Rate (Free version available)
- **Pricing Details**: Talkees provides clear and transparent pricing plans with no hidden fees or commitments. The Free plan allows users to test basic features without cost, while the Standard and Premium plans scale based on conversation volume and user count. Pricing is flat rate and displayed in Euros (€).
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop)
- **Supported Languages**: English, French, Hungarian, Slovak
- **Available Countries**: Albania, Andorra, Austria, Belarus, Belgium, Bosnia and Herzegovina, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Greenland, Guernsey and 33 more

## Features

- Activity Dashboard
- Automated Responses
- Automated Routing
- Autoresponders
- Canned Responses
- Chat/Messaging
- Chatbot
- Code-free Development
- Collaboration Tools
- Contact Management
- Customer Support
- Customer Surveys
- Email Management
- For Sales/Marketing
- Generative AI
- Intent Recognition
- Language Detection
- Lead Capture
- Lead Qualification
- Live Chat

## Integrations (3 total)

- Mozello
- Web4
- Webnode

## Support Options

- Email/Help Desk
- FAQs/Forum
- 24/7 (Live rep)
- Chat

## Category

- [Chatbot Software](https://www.getapp.com.au/directory/2795/chatbot/software)

## Related Categories

- [Chatbot Software](https://www.getapp.com.au/directory/2795/chatbot/software)
- [Live Chat Software](https://www.getapp.com.au/directory/561/live-chat/software)

## Reviews

### "Good tool that actually helps" — 5.0/5

> **Tristan** | *25 November 2025* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: Talkees has been awesome so far. The chatbot answers super fast and actually understands what people ask, which honestly surprised us. We barely had to set anything up — just a few small tweaks and it worked right away. After a couple of weeks, we could see a big difference: customers are happier, conversations are smoother, and even the leads we get are better. It just makes life easier for everyone on our team.
> 
> **Cons**: The only downside is that the more advanced analytics are available only in the higher pricing plans. It’s not a dealbreaker, but it would be nice to have a bit more of that included in the lower tiers.
> 
> Overall, it’s been a really positive experience. Talkees took a lot of pressure off our team, especially with all the repetitive questions. The setup was quick, the AI is reliable, and the whole system feels simple and clean. It fits into our workflow without making things complicated. We’re sticking with it for sure.

## Links

- [View on GetApp](https://www.getapp.com.au/software/2083087/talkees)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/talkees/> |
| en-AE | <https://www.getapp.ae/software/2083087/talkees> |
| en-AU | <https://www.getapp.com.au/software/2083087/talkees> |
| en-CA | <https://www.getapp.ca/software/2083087/talkees> |
| en-GB | <https://www.getapp.co.uk/software/2083087/talkees> |
| en-IE | <https://www.getapp.ie/software/2083087/talkees> |
| en-NZ | <https://www.getapp.co.nz/software/2083087/talkees> |
| en-SG | <https://www.getapp.sg/software/2083087/talkees> |
| en-ZA | <https://www.getapp.za.com/software/2083087/talkees> |

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