---
description: Learn more about Heyo. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Heyo Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/561/live-chat/software) > [Heyo](/software/2083045/heyo)

# Heyo

Canonical: https://www.getapp.com.au/software/2083045/heyo

> Heyo is a cloud-based live chat software that enables authentic customer conversations, allowing users to bookmark messages, proactively message customers, and more.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

-----

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Heyo

## Commercial Context

- **Starting Price**: USD 0.00
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Arabic, Basque, Brazilian Portuguese, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese
- **Available Countries**: Australia, Canada, France, Germany, India, Ireland, Italy, Mexico, Netherlands, New Zealand, Philippines, Singapore, South Africa, United Arab Emirates, United Kingdom, United States

## Features

- Activity Dashboard
- CRM
- Canned Responses
- Chat/Messaging
- Customisable Branding
- Interaction Tracking
- Mobile Access
- Proactive Chat
- Real-Time Notifications
- Real-time Consumer-facing Chat
- Search/Filter
- Third-Party Integrations

## Integrations (13 total)

- Bubble
- Carrd
- Elementor
- Ghost
- Notion
- Shopify
- Slack
- Squarespace
- Telegram
- Webflow
- Wix
- WordPress
- Zapier

## Support Options

- Email/Help Desk
- Knowledge Base

## Category

- [Live Chat Software](https://www.getapp.com.au/directory/561/live-chat/software)

## Reviews

### "Heyo makes our product more human" — 5.0/5

> **Einar** | *19 November 2025* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: I was looking for a lightweight chat functionality to make our team more available to customers, and Heyo was the perfect choice. Really easy to implement and easy to use.&#10;&#10;Talking with your customers is the most important thing any founder does. This has allowed us to talk with our customers more frequently, and proactively chat with leads visiting our website.&#10;&#10;Our team gets notified when someone visits our pricing page and onboarding page, and can proactively reach out.&#10;&#10;I had a question when implementing the software, and it was (of course) aswered in their live chat - dogfooding Heyo. Great customer support.
> 
> **Cons**: I can't find something that I don't like. I wanted a lightweight solution for human chat without feature bloat - and this fit the bill.
> 
> It's been great. Using Heyo has actually converted a customer that was browsing our website to a paying customer. We get the chance to be proactive and show that we are humans behind the software - which I believe is a competitive advantage in the age of AI slop.

## Links

- [View on GetApp](https://www.getapp.com.au/software/2083045/heyo)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/heyo/> |
| en-AE | <https://www.getapp.ae/software/2083045/heyo> |
| en-AU | <https://www.getapp.com.au/software/2083045/heyo> |
| en-CA | <https://www.getapp.ca/software/2083045/heyo> |
| en-GB | <https://www.getapp.co.uk/software/2083045/heyo> |
| en-IE | <https://www.getapp.ie/software/2083045/heyo> |
| en-NZ | <https://www.getapp.co.nz/software/2083045/heyo> |
| en-SG | <https://www.getapp.sg/software/2083045/heyo> |
| en-ZA | <https://www.getapp.za.com/software/2083045/heyo> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"GetApp Australia","address":{"@type":"PostalAddress","addressLocality":"Sydney","addressRegion":"NSW","postalCode":"2060","streetAddress":"Level 18 40 Mount Street North Sydney NSW 2060 Australia"},"description":"Review, Compare and Evaluate small business software. GetApp Australia has software offers, SaaS and Cloud Apps, independent evaluations and reviews.","email":"info@getapp.com.au","url":"https://www.getapp.com.au/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@id":"https://www.getapp.com.au/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/getapp","https://www.facebook.com/GetAppcom","https://www.linkedin.com/company/getapp-com-a-gartner-company/","https://www.instagram.com/getappcom/","https://www.youtube.com/c/GetAppCom"]},{"name":"Heyo","description":"Heyo is a cloud-based livechat software that facilitates authentic human conversations between businesses and website visitors. The platform includes threaded replies, emoji reactions, proactive messaging capabilities, and video profiles for establishing personal connections. \n\nHeyo offers team collaboration features, message bookmarking for organizing important feedback, and integrations with Slack and Telegram for notifications. The system supports multiple languages, works across various devices, and includes customizable styling options to match brand aesthetics. \n\nHeyo provides quick reply shortcuts for recurring support questions and allows businesses to set up alerts for reaching out during critical moments such as checkout or onboarding. The software enables businesses to communicate directly with users without automated bots.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/2ea2c232-6c9d-46f7-9619-7817d8467f52.png","url":"https://www.getapp.com.au/software/2083045/heyo","@id":"https://www.getapp.com.au/software/2083045/heyo#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.com.au/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":5.0,"bestRating":5,"ratingCount":1},"offers":{"price":"0","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@id":"https://www.getapp.com.au/software/2083045/heyo#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Live Chat Software","position":2,"item":"/directory/561/live-chat/software","@type":"ListItem"},{"name":"Heyo","position":3,"item":"/software/2083045/heyo","@type":"ListItem"}]}]}
</script>
