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Ascend

Ascend

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Fundraising CRM for donor relationship management
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About Ascend

Ascend is a comprehensive fundraising customer relationship management system built on the Salesforce platform, designed specifically for nonprofit advancement professionals seeking to amplify the fundraising impact. The enterprise-level solution serves as a centralized hub for managing all constituent data and donor interactions, enabling organizations across various sectors including education, healthcare, arts and culture, faith-based institutions, and community foundations to improve productivity while maintaining a single source of truth for all donor-related information.

The system features a comprehensive donor database that simplifies complex record management, including sophisticated householding and entity grouping functionalities, relationship tracking, multiple address management, and complete giving history visualization. Ascend's automation capabilities allow users to create personalized donor journeys, streamline portfolio and moves management, expedite gift entry processes, and reduce manual workloads through customizable workflows. The relationship management tools enable effortless donor segmentation, personalized communications, automated email responses, and analytics to enhance fundraising campaigns. Gift processing functionality handles complex pledge commitments, bulk processing operations, and expedites gift matching procedures. For healthcare organizations, Ascend offers HIPAA-compliant grateful patient programs that facilitate physician feedback, prospect assignment, and contact reporting.

Ascend integrates with the broader Kindsight ecosystem of fundraising solutions, connecting with iWave for prospect research, Kindsight Intelligence for AI-enabled insights, and Connect for constituent portal capabilities. The platform provides complete mobile and web accessibility, allowing teams to access constituent profiles and donor records in real-time from any location, ensuring timely actions regardless of staff location. The API architecture enables organizations to connect their existing technology stack with Ascend, creating a unified operational environment that supports comprehensive operational reporting and deep analytics, allowing advancement professionals to optimize fundraising and donor relationships through recommended actions triggered by prospect activity and intuitive management tools that drive engagement and maximize impact.

Key benefits of Ascend

  • Centralize all donor data for a complete, real-time view of constituents and fundraising activities, helping team work smarter and stay organized
  • Automate repetitive tasks and customize workflows to save time, streamline gift processing, and create more personalized donor journeys
  • Build stronger donor relationships with segmentation, personalized communications, and advanced analytics to boost engagement and campaign success
  • Adapt the CRM to your organization’s unique needs with a flexible, scalable system built on Salesforce, whether you want an out-of-the-box solution or a tailored experience
  • Access comprehensive donor profiles and manage fundraising operations from anywhere, thanks to mobile and web access for timely, informed decision-making

    • Images

    Ascend Software - The fundraiser dashboard in Ascend
    Ascend Software - Kindsight Intelligence, Kindsight's AI-powered features, in Ascend. Here. KI Briefings is turning constituent data into concise, actionable summaries.
    Ascend Software - A prospect profile in Ascend
    Ascend Software - Batch gift processing in Ascend
    Ascend Software - A giving page from Ascend's Connect constituent portal solution
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    Ascend FAQs

    Below are some frequently asked questions for Ascend.

    Ascend offers the following pricing plans:

    • Pricing model: Subscription
    • Free Trial: Not Available

    Pricing is custom and requires contacting the vendor or requesting a demo.

    Ascend has the following typical customers:

    51–200, 201–500

    Ascend supports the following languages:

    English

    Ascend supports the following devices:

    Ascend integrates with the following applications:

    Blackthorn Events, Blackthorn Payments, Formstack Forms, RealZips, Salesforce Data Cloud, Salesforce Marketing Cloud, Salesforce Platform, Smarty, Spreedly, Stripe, TouchNet Payment Systems, cybersource

    Ascend offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

    Related categories

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