---
description: Learn more about KLX ESM. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: KLX ESM Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [ITSM Tools](/directory/292/it-service-management-itsm/software) > [KLX ESM](/software/2082948/klx-esm)

# KLX ESM

Canonical: https://www.getapp.com.au/software/2082948/klx-esm

> KLX ESM is an enterprise service management platform that centralizes IT and HR service management for small and medium businesses. The solution features a self-service portal, incident management compliant with ITIL practices, and automated workflows for both IT and HR processes. KLX ESM integrates with common business tools like Active Directory and Microsoft Teams while providing customizable dashboards for data-driven decision making.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of KLX ESM

• Unified IT \& HR platform - Manage IT services and HR processes within a single, cohesive environment.
• Low-code / no-code automation - Easily design and automate workflows without development skills.
• AI-powered efficiency - Improve service quality and response times with integrated AI and analytics.
• Data sovereignty \& compliance - Hosted in France or on-premise, fully GDPR compliant for EU organizations.
• Modular \& multi-tenant architecture - Scale securely across departments or subsidiaries with fine-grained access control.
• End-to-end lifecycle coverage - From incident management to employee onboarding, evaluations, and compensation.

## About the vendor

- **Company**: Keolux

## Commercial Context

- **Starting Price**: EUR 0.80
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: KLX ESM offers transparent, all-inclusive pricing starting at €1.50 per user/month, designed for small and mid-sized organizations.
The platform includes all ITSM + HRMS modules — with no hidden add-on fees.
Available as SaaS (hosted in France) or on-premise, with flexible monthly or annual billing and volume-based discounts.
A 30-day free trial is available with no credit card required.
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, French, Spanish
- **Available Countries**: France

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Approval Process Control
- Asset Lifecycle Management
- Asset Tracking
- Change Management
- Configuration Management
- Contract/License Management
- Customisable Branding
- Customisable Forms
- Customizable Fields
- Customizable Reports
- Customizable Templates
- Dashboard Creation
- Drag & Drop
- Generative AI

## Integrations (2 total)

- Microsoft 365
- Microsoft Teams

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support

## Category

- [ITSM Tools](https://www.getapp.com.au/directory/292/it-service-management-itsm/software)

## Alternatives

1. [Freshservice](https://www.getapp.com.au/software/91351/freshservice) — 4.5/5 (685 reviews)
2. [Proactivanet](https://www.getapp.com.au/software/2063855/proactivanet) — 4.8/5 (52 reviews)
3. [ManageEngine Endpoint Central](https://www.getapp.com.au/software/103857/manageengine-desktop-central) — 4.6/5 (1485 reviews)
4. [ServiceNow](https://www.getapp.com.au/software/9156/servicenow) — 4.5/5 (344 reviews)
5. [TeamDynamix](https://www.getapp.com.au/software/2059330/teamdynamix-itsm-ppm) — 4.4/5 (150 reviews)

## Links

- [View on GetApp](https://www.getapp.com.au/software/2082948/klx-esm)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/klx-esm/> |
| en-AE | <https://www.getapp.ae/software/2082948/klx-esm> |
| en-AU | <https://www.getapp.com.au/software/2082948/klx-esm> |
| en-CA | <https://www.getapp.ca/software/2082948/klx-esm> |
| en-GB | <https://www.getapp.co.uk/software/2082948/klx-esm> |
| en-IE | <https://www.getapp.ie/software/2082948/klx-esm> |
| en-NZ | <https://www.getapp.co.nz/software/2082948/klx-esm> |
| en-SG | <https://www.getapp.sg/software/2082948/klx-esm> |
| en-ZA | <https://www.getapp.za.com/software/2082948/klx-esm> |
| fr | <https://www.getapp.fr/software/2082948/klx-esm> |
| fr-BE | <https://fr.getapp.be/software/2082948/klx-esm> |
| fr-CA | <https://fr.getapp.ca/software/2082948/klx-esm> |

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