---
description: Learn more about Emojot CCM. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Emojot CCM Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Complaint Management Software](/directory/841/complaint-management/software) > [Emojot CCM](/software/2082170/emojot-ccm)

# Emojot CCM

Canonical: https://www.getapp.com.au/software/2082170/emojot-ccm

> Emojot Customer Complaints Management (CCM) is an AI-powered solution that helps capture customer feedback through multiple channels including email, SMS, social media, and QR codes, utilizing Emotion Sensors to gather in-store or remote feedback at critical touchpoints.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of Emojot CCM

• Resolves customer complaints quickly with AI-powered tools, helping you strengthen loyalty and prevent issues from escalating.
• Captures and analyzes feedback across multiple channels in real time, so you can act on concerns wherever they arise.
• Streamlines complaint management with automated workflows and smart ticketing, making it easy for teams to stay organized and efficient.
• Delivers actionable insights and predictive analytics to help you continuously improve service and make smarter business decisions.
• Integrates seamlessly with your existing systems, giving you a unified view of customer interactions and ensuring secure, compliant handling of sensitive data.

## About the vendor

- **Company**: Emojot
- **Location**: San Jose, US
- **Founded**: 2015

## Commercial Context

- **Starting Price**: USD 50.00
- **Pricing model**: Other
- **Target Audience**: 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- API
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Audit Trail
- CRM
- Collaboration Tools
- Customer Complaint Tracking
- Customer Service Analytics
- Customizable Fields
- Dashboard
- Feedback Management
- Interaction Tracking
- Issue Management
- Issue Tracking
- Monitoring
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Channel Management

## Integrations (1 total)

- HubSpot CRM

## Support Options

- Email/Help Desk
- Knowledge Base

## Category

- [Complaint Management Software](https://www.getapp.com.au/directory/841/complaint-management/software)

## Related Categories

- [Complaint Management Software](https://www.getapp.com.au/directory/841/complaint-management/software)
- [Customer Experience Software](https://www.getapp.com.au/directory/601/customer-experience/software)

## Alternatives

1. [LiveAgent](https://www.getapp.com.au/software/91301/liveagent) — 4.7/5 (1753 reviews)
2. [Jotform](https://www.getapp.com.au/software/10191/jotform-4-0) — 4.7/5 (2795 reviews)
3. [SurveyMonkey](https://www.getapp.com.au/software/2371/surveymonkey) — 4.6/5 (10427 reviews)
4. [Trustpilot](https://www.getapp.com.au/software/113149/trustpilot) — 4.5/5 (1202 reviews)
5. [Broadly](https://www.getapp.com.au/software/110573/broadly) — 4.8/5 (336 reviews)

## Links

- [View on GetApp](https://www.getapp.com.au/software/2082170/emojot-ccm)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/emojot-ccm/> |
| en-AE | <https://www.getapp.ae/software/2082170/emojot-ccm> |
| en-AU | <https://www.getapp.com.au/software/2082170/emojot-ccm> |
| en-CA | <https://www.getapp.ca/software/2082170/emojot-ccm> |
| en-GB | <https://www.getapp.co.uk/software/2082170/emojot-ccm> |
| en-IE | <https://www.getapp.ie/software/2082170/emojot-ccm> |
| en-NZ | <https://www.getapp.co.nz/software/2082170/emojot-ccm> |
| en-SG | <https://www.getapp.sg/software/2082170/emojot-ccm> |
| en-ZA | <https://www.getapp.za.com/software/2082170/emojot-ccm> |

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