---
description: Learn more about Knock. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Knock Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Customer Communications Management Software](/directory/1139/customer-communications-management/software) > [Knock](/software/2081967/knock-2)

# Knock

Canonical: https://www.getapp.com.au/software/2081967/knock-2

> Knock is infrastructure for sending product and customer messaging, enabling organizations to ship cross-channel product notifications and lifecycle messaging.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of Knock

• Streamline product and customer messaging with a unified platform that powers cross-channel notifications, helping you boost engagement, growth, and retention.&#10;• Build thoughtful notification workflows that respect user attention, with flexible template and preference management so users stay in control of how and when they receive updates.&#10;• Gain deep insights with cross-channel analytics and observability tools, making it easy to monitor, iterate, and optimize your messaging strategy.&#10;• Empower both technical and non-technical teams with intuitive management tools, in-app component libraries, and robust SDKs for all major languages.&#10;• Rely on enterprise-grade infrastructure designed for scale, security, and reliability, so you can focus on your product while Knock handles the complexity of messaging delivery.

## About the vendor

- **Company**: Knock Labs

## Commercial Context

- **Starting Price**: USD 0.00
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Pricing Details**: From independent developers to Fortune 500 companies, Knock scales for any organization. Start powering your notifications today for free.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- App Notifications
- Autoresponders
- Batch Communications
- Chat/Messaging
- Collaboration Tools
- Content Management
- Customer Database
- Customer History
- Customisable Branding
- Email Management
- Interaction Tracking
- Multi-Channel Communication
- Multi-Language
- Notification Editor
- On-Demand Communications
- Personalization

## Integrations (29 total)

- Amazon SES
- Amazon Simple Notification Service (SNS)
- Census
- Discord
- Firebase
- Freshpaint
- Hightouch
- Mailchimp
- MailerSend
- Mailgun
- Mailjet
- Mailtrap
- MessageBird Inbox
- Microsoft Teams
- Plivo

... and 14 more integrations

## Support Options

- Email/Help Desk
- Knowledge Base
- Chat

## Category

- [Customer Communications Management Software](https://www.getapp.com.au/directory/1139/customer-communications-management/software)

## Related Categories

- [Customer Communications Management Software](https://www.getapp.com.au/directory/1139/customer-communications-management/software)
- [Push Notifications Software](https://www.getapp.com.au/directory/1297/push-notifications/software)

## Alternatives

1. [WhatsApp](https://www.getapp.com.au/software/2035411/whatsapp) — 4.7/5 (16298 reviews)
2. [Viber](https://www.getapp.com.au/software/2049588/viber) — 4.4/5 (4058 reviews)
3. [Text Request](https://www.getapp.com.au/software/2051851/text-request) — 4.6/5 (1193 reviews)
4. [Telegram](https://www.getapp.com.au/software/114023/telegram) — 4.7/5 (6406 reviews)
5. [OneSignal](https://www.getapp.com.au/software/122083/onesignal) — 4.7/5 (106 reviews)

## Links

- [View on GetApp](https://www.getapp.com.au/software/2081967/knock-2)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-management-software/a/knock-2/> |
| en-AE | <https://www.getapp.ae/software/2081967/knock-2> |
| en-AU | <https://www.getapp.com.au/software/2081967/knock-2> |
| en-CA | <https://www.getapp.ca/software/2081967/knock-2> |
| en-GB | <https://www.getapp.co.uk/software/2081967/knock-2> |
| en-IE | <https://www.getapp.ie/software/2081967/knock-2> |
| en-NZ | <https://www.getapp.co.nz/software/2081967/knock-2> |
| en-SG | <https://www.getapp.sg/software/2081967/knock-2> |
| en-ZA | <https://www.getapp.za.com/software/2081967/knock-2> |

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