---
description: Learn more about DialHawk. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: DialHawk Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Call Tracking Software](/directory/749/call-tracking/software) > [DialHawk](/software/2081369/dialhawk)

# DialHawk

Canonical: https://www.getapp.com.au/software/2081369/dialhawk

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> DialHawk is a cloud-based call tracking solution designed for small business owners and marketing agencies seeking to monitor and optimize their marketing efforts. The platform provides detailed reporting capabilities that allow users to analyze call data at both campaign and individual number levels, including caller information, call timing, and duration.
> 
> Verdict: Rated **4.9/5** by 14 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.9/5** | 14 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 4.9/5 | Based on overall reviews |
| Value for Money | 4.9/5 | Based on overall reviews |
| Features | 4.8/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: DialHawk

## Commercial Context

- **Starting Price**: USD 59.00
- **Pricing model**: Flat Rate
- **Pricing Details**: Unlimited use for a low monthly price
- **Target Audience**: Self Employed, 2–10, 11–50
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 210 more

## Features

- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Tracking Metrics
- Call Whispering
- Caller ID
- Campaign Analytics
- Campaign Management
- Customizable Reports
- Lead Capture
- Lead Generation
- Lead Management
- Lead Qualification
- Multi-Campaign
- Real-Time Analytics

## Integrations (3 total)

- PayPal
- Stripe
- Twilio

## Support Options

- Email/Help Desk
- 24/7 (Live rep)

## Category

- [Call Tracking Software](https://www.getapp.com.au/directory/749/call-tracking/software)

## Alternatives

1. [CTM](https://www.getapp.com.au/software/127363/calltrackingmetrics) — 4.6/5 (150 reviews)
2. [JustCall](https://www.getapp.com.au/software/2047760/justcall) — 4.1/5 (223 reviews)
3. [800.com](https://www.getapp.com.au/software/2008915/800-com) — 4.7/5 (313 reviews)
4. [Nextiva](https://www.getapp.com.au/software/91289/nextiva) — 4.6/5 (914 reviews)
5. [smrtPhone](https://www.getapp.com.au/software/2059658/smrtphone) — 4.7/5 (67 reviews)

## Reviews

### "My lifesaver for tracking my leads for my clients" — 5.0/5

> **Jeffrey** | *10 May 2025* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: Tbh the best part is def how easy it was to setup call tracking. I’m not super techy but even I got it runnin quick. Being able to see which calls came from which ads or keywords was a gamechanger. No more guessin where leads came from. Also the missed call alerts?saved me a few deals for real.
> 
> **Cons**: At first it took me a min to figure out some of the routing stuff. Felt a little confusing til I reached out to support. They helped fast though, so no big deal. Would be cool if the mobile version (via safarai) was a lil smoother but it still gets the job done.
> 
> Honestly didn’t expect much but it’s been solid af. It tracks all my biz calls, lets me see what's workin, and even records convos which helps a ton for training. I’ve tried other call tools before but this one feels built more for small biz owners like me. Solid tool \[sensitive content hidden\] \!

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### "Best value call tracking software purpose built for lead generation" — 5.0/5

> **William** | *30 June 2025* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: I scoured the market and tried many different call tracking software prior to finding about Dialhawk. Dialhawk is the best value call tracking software for lead generation agencies out there that I've come across plus it has some great features like the form submission to phone call feature that is a massive value add for clients
> 
> **Cons**: Very few complaints. Dialhawk is fantastic. It would be sweet if they integrated form submissions into their call tracking report so that all leads collected would appear in the same location. this would make it easier to show the value of the service we provide to clients
> 
> Great call tracking product purpose built for lead generation agencies. Excellent value for money especially at scale. Couldn't find anything else on the market that came close to Dialhawk in terms of value at scale.

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### "Great Software Little Expensive" — 5.0/5

> **Belal** | *7 May 2025* | Marketing & Advertising | Recommendation rating: 4.0/10
> 
> **Pros**: Easy set up&#10;I did it with Twilio . Built by American software engineers . You must try
> 
> **Cons**: It's expensive in comparison with its competitors. Don't buy via website as it's more expensive,but via  \[sensitive content hidden\] YouTube channel where he mentions Dial Hawk
> 
> Great I love the software and support plus training . It does get updated . It's a solid program

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### "Dial Hawk Is The Best Software for Lead Generation Business" — 5.0/5

> **Ronnie** | *9 May 2025* | Internet | Recommendation rating: 10.0/10
> 
> **Pros**: Dial Hawk is incredibly user-friendly and makes it super easy to navigate through and access past call recordings. I love how simple it is to find and listen to what you need and you can add notes to every recorded call for reference. Another great feature is the ability to send out invoices—everything looks clean and professional, which really makes a great impression on customers.
> 
> **Cons**: The least thing I didn't like about Dial Hawk is that it doesn't allow you to receive text messages from a customer using the Twillio provided number.
> 
> I've been using Dial Hawk for almost 4 years now and honestly, I don't know how I'd run my business without it. I do lead generation, so having call recordings and good monthly tracking is super important—and this software makes it all easy. I've tried other tools before, but they always came up short. Dial Hawk lets me send reports to clients quickly and without the hassle and invoicing is a breeze with all the call details included. It's super easy to learn too—took me just a few minutes to get the hang of it. Thanks to Dial Hawk, I’ve made thousands. Highly recommend\!

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### "Simple Flat Rate Call Tracking Platform" — 5.0/5

> **Brian** | *7 May 2025* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: Flat rate platform that allows the use of a connected Twilio account with no mark up on numbers \&amp; usage (Twilio charges only). Support is very responsive to bug reports \&amp; feature requests.
> 
> **Cons**: A few reporting \&amp; notification issues over the years. Some have now been updated \&amp; some are related to limitations with the Twilio platform.
> 
> Allows me to quickly \&amp; easily set up tracking numbers for existing \&amp; new customers without having any phone numbers locked into a third party platform (outside of Twilio).

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## Links

- [View on GetApp](https://www.getapp.com.au/software/2081369/dialhawk)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/it-communications-software/a/dialhawk/> |
| en-AE | <https://www.getapp.ae/software/2081369/dialhawk> |
| en-AU | <https://www.getapp.com.au/software/2081369/dialhawk> |
| en-CA | <https://www.getapp.ca/software/2081369/dialhawk> |
| en-GB | <https://www.getapp.co.uk/software/2081369/dialhawk> |
| en-IE | <https://www.getapp.ie/software/2081369/dialhawk> |
| en-NZ | <https://www.getapp.co.nz/software/2081369/dialhawk> |
| en-SG | <https://www.getapp.sg/software/2081369/dialhawk> |
| en-ZA | <https://www.getapp.za.com/software/2081369/dialhawk> |

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