--- description: Learn more about Ringotel. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Ringotel Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Unified Communications Software](/directory/599/unified-communications/software) > [Ringotel](/software/2081288/ringotel) # Ringotel Canonical: https://www.getapp.com.au/software/2081288/ringotel Page: 1 / 2\ Next: [Next page](https://www.getapp.com.au/software/2081288/ringotel?page=2) > Ringotel is a comprehensive softphone solution designed to help modernize business communications by integrating with existing phone systems and providing a unified experience across desktop and mobile devices. It supports multi-tenant systems, and features automated user onboarding via emails and QR codes. Ringotel also includes call features, cloud call recording, visual voicemail, video calls, business messaging, and CRM integrations for a streamlined experience. > > Verdict: Rated **5.0/5** by 14 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Ringotel Integration with Existing Infrastructure: Ringotel is engineered to work with the current IP PBX system, whether it's cloud-based or on-premise. This eliminates the need for costly hardware upgrades or disruptive system overhauls, allowing businesses to leverage existing investments while adding advanced functionality. Multi-Device Connectivity and Synchronization: Ringotel provides a consistent communication experience across various devices, including desktop computers, laptops, smartphones, and tablets. User data, including contacts and call history, is synchronized in real-time, ensuring that users can seamlessly switch between devices without missing a beat. This "follow-me" functionality enhancesroductivity, enabling employees to stay connected wherever they are. Streamlined Communication and Collaboration: Ringotel goes beyond basic calling features by offering a suite of collaboration tools, like conferencing, instant messaging with files sharing, SMS/MMS messaging with group chat and collaboration functionality, and more.   Enhanced Mobility: Ringotel extends the reach of the traditional desk phone, enabling users to make and receive calls using business numbers from any location with an internet connection. This is crucial for remote work, mobile workforces, and businesses with multiple offices. Ringotel ensures that employees are always accessible, improving responsiveness and customer service. AI-Powered Features: Ringotel leverages AI to automatically summarise and synchronise conversations with the connected CRM system. Centralized Provisioning and Management: Ringotel simplifies the deployment and management of softphones with a centralized administration portal and API. This allows IT administrators and VoIP service providers to provision softphones for large numbers of users, configure settings, and manage updates remotely. This significantly reduces IT overhead and support costs. Security: Ringotel prioritizes the security of communications with built-in encryption for calls, messages, and data. This ensures that sensitive information remains protected, providing businesses with peace of mind. CRM Integrations: Ringotel integrates with CRM systems, enabling features like click-to-call, automatic call logging, and screen pops. This integration streamlines workflows for sales and support teams, improving customer relationship management. Performance and Call Quality: Ringotel is engineered to deliver high-quality voice and video calls, even in challenging network conditions. Features like optimised OPUS codecs network switching ensure a reliable communication experience. SIP endpoint connectivity: Connect any SIP endpoints, like IP Phones or third-party Softphones through Ringotel to maximise value for the users. With IP Phones connected, users can switch active calls between desk phones and softphone apps, to continue conversation on the go, sync call activity with the connected CRM system, or the desktop app in a companion mode. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 14 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 5.0/5 | Based on overall reviews | | Features | 4.9/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Ringotel ## Commercial Context - **Starting Price**: USD 2.49 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Discounts and Tier pricing is available for Resellers and Service Providers. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Bulgarian, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hungarian, Italian, Latvian, Lithuanian, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Swedish, Turkish, Ukrainian - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - API - Activity Dashboard - Alerts/Notifications - CRM - Call Logging - Call Monitoring - Call Recording - Call Reporting - Call Transfer - Caller ID - Caller Profiles - Chat/Messaging - Communication Management - Computer Telephony Integration - Conferencing - Contact Management - File Sharing - Mobile Access - Multi-User Collaboration - On-Demand Recording ## Integrations (5 total) - Bitrix24 - Dynamics 365 - HubSpot CRM - Zendesk Suite - Zoho CRM ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Unified Communications Software](https://www.getapp.com.au/directory/599/unified-communications/software) ## Related Categories - [Unified Communications Software](https://www.getapp.com.au/directory/599/unified-communications/software) - [Softphone Software](https://www.getapp.com.au/directory/1493/softphone/software) ## Alternatives 1. [3CX](https://www.getapp.com.au/software/103409/3cx) — 4.4/5 (465 reviews) 2. [CTM](https://www.getapp.com.au/software/127363/calltrackingmetrics) — 4.6/5 (150 reviews) 3. [RingEX](https://www.getapp.com.au/software/105173/ringcentral-mvp) — 4.2/5 (1200 reviews) 4. [Cloud Softphone](https://www.getapp.com.au/software/132055/acrobits-cloud-softphone) — 4.7/5 (9 reviews) 5. [Bria](https://www.getapp.com.au/software/131063/bria) — 4.3/5 (106 reviews) ## Reviews ### "An emerging powerhouse and trusted partner in UCaaS" — 5.0/5 > **Iain** | *19 February 2025* | Telecommunications | Recommendation rating: 10.0/10 > > **Pros**: The most feature rich app platform for UCaaS, growing fast, actively developed, responsive to customer requests. Very easy and comprehensive white labelling process, great ongoing app deployment support and seamless API/integration process with our messaging and call platforms. > > **Cons**: The rapid pace of development can sometimes produce unstable changes. Whilst they're resolved quickly, it can cause spikes in customer support enquiries. We would like to see more rigorous quality control processes and pre-release testing. > > We moved our business from Cloud Softphone to Ringotel. They are superior in every regard: call quality, feature set, support and pricing. ----- ### "Very Happy Customer" — 5.0/5 > **Mendel** | *10 April 2025* | Telecommunications | Recommendation rating: 10.0/10 > > **Pros**: Everything. The app, backend portal, price, honesty, and most of all, the customer support. If I ever have an issue I can send an email, and if it an emergency I can call. So in short, the whole product. > > **Cons**: So far, nothing. This is a fact I am living with at the moment. > > Amazing. This is my overall experience. And being that the word Amazing is too short for this field, I have added more words. :) ----- ### "MSP Seller of Ringotel" — 5.0/5 > **Glen** | *28 August 2021* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: XML Phone book linked to main VPBX system DND Option QR Code setup > > **Cons**: I would like to see pricing/billing in AUD not just USD > > After looking at the bigger brands i found Ringotel had more features that met what i was trying to achieve with the product for my clients at a much cheaper rate. ----- ### "The most innovative, game-changing softphone solution of the decade" — 5.0/5 > **Tyler** | *8 November 2024* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: • Simple \& affordable per-user license pricing • Centrally managed \& provisioned • Easy to use • Reliable • Compatibility with all major operating systems (Windows, macOS, iOS, Android) • Responsive customer service \& support • Offers many valuable integrations > > **Cons**: • No way to disable automatically checking for software updates in the desktop apps. Upon launching, the Ringotel application automatically checks for updates and prompts the user to install or ignore. • No way to disable software updates or force specific software versioning via the shell admin cloud portal. Would be nice to be able to prevent updating to newer versions, so that we are able to test new versions to ensure that they are bug free before our customers are allowed to update. It would be even better to force a specific version, so that in case the customer has any issues with newer version, we can force them to use a known-working previous version. > > Ringotel is the most innovative softphone solution of the decade\! It's an absolute game-changer for VoIP service providers. As an MSP, all products and services which we provide to our customers are direct reflections of our brand. Any negative experiences a customer has with these offerings detrimentally impacts our relation with them and damages our reputation. VoIP is one of our key offerings, and we struggled for years to find a suitable softphone application to provide to our customers. We tried them all. Everything we found was buggy, profoundly expensive, or too difficult to use or manage. Then we stumbled upon Ringotel, and we are so glad that we partnered with them\! Ringotel has allowed us to expand our feature set and tap into markets that were previously out of reach. The Ringotel softphone application is extremely easy to use, reliable, feature-reach, and has many valuable integrations. The best part is the centrally managed cloud portal, which makes management and provisioning a breeze. For any VoIP service providers seeking a softphone solution that will eliminate the headaches that come with other softphone brands and products: reach out to the Ringotel team\! You can thank me later. ----- ### "Best resellers mobile app" — 5.0/5 > **John** | *18 October 2024* | Telecommunications | Recommendation rating: 10.0/10 > > **Pros**: The Admin consol and call quality is the best available to resellers > > **Cons**: Not much faults here, I think they just need to work on the SMS part of the app and the contacts but its nit picking > > Best mobile app we have used by far for our business, it has helped us to compete with the larger companies ----- Page: 1 / 2\ Next: [Next page](https://www.getapp.com.au/software/2081288/ringotel?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/2081288/ringotel) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data