---
description: Learn more about Velaris. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Velaris Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Customer Success Software](/directory/959/customer-success/software) > [Velaris](/software/2081169/velaris)

# Velaris

Canonical: https://www.getapp.com.au/software/2081169/velaris

> Customer Success Platform for B2B SaaS companies, unifying customer data, automating workflows, and enabling proactive engagement. With powerful integrations, real-time health scoring, and enterprise-grade security, Velaris helps reduce churn, drive growth, and scale Customer Success across the entire lifecycle.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of Velaris

 Gain a real-time, 360° view of every customer account by unifying data from CRM, support, product usage, and more within Velaris.&#10; Reduce churn and improve retention with dynamic, customizable health scores that adapt based on live customer behaviors and milestones.&#10; Automate onboarding, renewals, and expansion workflows using powerful playbooks and trigger-based actions, built directly into Velaris.&#10; Track every stage of the customer journey with visual journey mapping and segmentation tools tailored to different personas and lifecycle phases.&#10; Leverage AI-driven insights to predict churn, identify expansion opportunities, and surface next-best actions based on historical patterns and real-time data.&#10; Easily integrate Velaris with Salesforce, HubSpot, Zendesk, Segment, and other tools to create a seamless Customer Success ecosystem.

## About the vendor

- **Company**: Velaris

## Commercial Context

- **Pricing Details**: Contact Velaris directly for details.
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin and 187 more

## Features

- API
- Account Alerts
- Account Management
- Activity Dashboard
- Activity Tracking
- CRM
- Churn Management
- Collaboration Tools
- Communication Management
- Configurable Workflow
- Contact Management
- Customer Database
- Customer Engagement
- Customer Experience Management
- Customer History
- Customer Management
- Customer Segmentation
- Customizable Reports
- Customizable Templates
- Drag & Drop

## Integrations (43 total)

- Airtable
- Asana
- Brevo
- Calendly
- ClickUp
- Discord
- Dropbox Business
- Freshdesk
- Gmail
- Google Calendar
- Google Drive
- Google Meet
- Google Sheets
- HubSpot CRM
- IMAP

... and 28 more integrations

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support
- Chat

## Category

- [Customer Success Software](https://www.getapp.com.au/directory/959/customer-success/software)

## Alternatives

1. [Custify](https://www.getapp.com.au/software/128095/custify) — 4.9/5 (122 reviews)
2. [Customerscore.io](https://www.getapp.com.au/software/2079342/customerscore-io) — 4.8/5 (17 reviews)
3. [Skalin](https://www.getapp.com.au/software/2051814/skalin) — 4.9/5 (55 reviews)
4. [LiveAgent](https://www.getapp.com.au/software/91301/liveagent) — 4.7/5 (1758 reviews)
5. [monday CRM](https://www.getapp.com.au/software/2056613/monday-crm) — 4.7/5 (459 reviews)

## Links

- [View on GetApp](https://www.getapp.com.au/software/2081169/velaris)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-management-software/a/velaris/> |
| en-AE | <https://www.getapp.ae/software/2081169/velaris> |
| en-AU | <https://www.getapp.com.au/software/2081169/velaris> |
| en-CA | <https://www.getapp.ca/software/2081169/velaris> |
| en-GB | <https://www.getapp.co.uk/software/2081169/velaris> |
| en-IE | <https://www.getapp.ie/software/2081169/velaris> |
| en-NZ | <https://www.getapp.co.nz/software/2081169/velaris> |
| en-SG | <https://www.getapp.sg/software/2081169/velaris> |
| en-ZA | <https://www.getapp.za.com/software/2081169/velaris> |

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