--- description: Learn more about SurveyHero. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: SurveyHero Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Survey Software](/directory/234/survey/software) > [SurveyHero](/software/2080480/surveyhero) # SurveyHero Canonical: https://www.getapp.com.au/software/2080480/surveyhero Page: 1 / 10\ Next: [Next page](https://www.getapp.com.au/software/2080480/surveyhero?page=2) > Survey Creator is an online survey tool that allows users to build and share surveys quickly. The product features a drag-and-drop builder with a variety of question types, the ability to translate surveys into multiple languages, and automatic mobile optimization. Survey Creator also offers real-time response tracking, data analysis tools, and the option to embed surveys directly on websites. > > Verdict: Rated **4.7/5** by 230 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of SurveyHero Free online survey creator with drag-and-drop builder to quickly create questionnaires. Collect responses easily via email, website embed, social media links - automatically mobile optimized. Real-time response collection and analysis with automatic diagrams and data summaries. Customizable survey design with themes, white labeling, multilingual support, and API access. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 230 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: SurveyHero - **Founded**: 2016 ## Commercial Context - **Starting Price**: USD 35.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Switzerland ## Features - Customizable Templates - Data Analysis Tools - Data Import/Export - Email Marketing - Mobile Survey - Multi-Channel Distribution - Multiple Question Types - Question Branching - Reporting/Analytics - Response Validation - Skip Logic - Support Audio/Images/Video - Survey Builder - URL Customization ## Support Options - Email/Help Desk - Chat ## Category - [Survey Software](https://www.getapp.com.au/directory/234/survey/software) ## Alternatives 1. [UmfrageOnline](https://www.getapp.com.au/software/131259/enquetes-maken) — 4.6/5 (1781 reviews) 2. [Google Forms](https://www.getapp.com.au/software/112857/google-forms) — 4.7/5 (11577 reviews) 3. [SurveyMonkey](https://www.getapp.com.au/software/2371/surveymonkey) — 4.6/5 (10511 reviews) 4. [Jotform](https://www.getapp.com.au/software/10191/jotform-4-0) — 4.7/5 (2926 reviews) 5. [QuestionPro](https://www.getapp.com.au/software/103311/questionpro) — 4.8/5 (542 reviews) ## Reviews ### "A user-friendly platform for your surveys." — 5.0/5 > **Michele** | *6 May 2026* | Research | Recommendation rating: 8.0/10 > > **Pros**: Very user-friendly, the multi-language function is very handy, and the customisation of the questionnaires allows you to have great freedom and control over every aspect. Customer service is also quick and efficient, the added a language that I requested in just a few days > > **Cons**: The fact that some languages are not available by default can be annoying if you are in a hurry, but customer service is quick to work on requests. The formatting of the text sometimes is not perfect, but easily fixed. > > In general the experience is smooth, even for those who are not very familiar with questionnaires preparation. ----- ### "Student Review" — 5.0/5 > **Mingshu** | *29 March 2025* | Retail | Recommendation rating: 10.0/10 > > **Pros**: student account makes my life so much easier for survey building > > **Cons**: maybe have more interative platform to play with > > Very student friendly, tailor to the need of my classes, and can add pictures. ----- ### "Survey Hero is a Hero" — 5.0/5 > **Verified Reviewer** | *2 October 2025* | Food Production | Recommendation rating: 5.0/10 > > **Pros**: I like that it is simple to use, and has a good response system. The conditional logic features are particularly powerful, allowing for highly personalized and dynamic question paths that significantly improve data quality and respondent engagement. The platform is both user-friendly for beginners and robust enough for advanced users. > > **Cons**: I think it took a lot of time to set up and get responses. The primary drawback is the pricing structure, which can feel steep compared to some key competitors, especially for smaller businesses or individual researchers. Access to more advanced analytics and certain customization options is locked behind the higher-tier plans, which can be a limitation for those on a tight budget. > > it is ok. What truly sets it apart is its intuitive drag-and-drop builder. Creating sophisticated surveys with complex conditional logic, branching, and multiple question types feels effortless, not like a technical chore. This allows me to focus on crafting the right questions rather than fighting with the software. The professional-looking templates and customization options further ensure that every survey feels branded and engaging for respondents. ----- ### "Intuitive Survey Design with Excellent Customization Features" — 5.0/5 > **Verified Reviewer** | *28 June 2026* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: I really appreciated how easy it was to get started with SurveyHero; the learning curve is practically non-existent. The survey design interface is highly intuitive, allowing us to drag and drop elements quickly. Furthermore, the customization options are fantastic, enabling us to easily tailor the surveys to match our brand's exact colors and typography. Data collection was seamless and incredibly reliable. > > **Cons**: The user access controls could be a bit more granular. While it is simple to invite team members to the platform, setting up specific viewing or editing permissions for different parts of a large survey project was slightly confusing at first. Additionally, while customer support is very knowledgeable, response times during peak hours can occasionally be a bit slow. > > Overall, my experience with SurveyHero has been highly positive. It has proven to be a secure and robust platform for our company's feedback initiatives. Despite the minor learning curve regarding team permissions, the sheer ease of building complex surveys and the excellent design features make it a highly valuable tool for our day-to-day operations. ----- ### "Wonderful site to create surveys for students\!" — 5.0/5 > **Janet** | *20 March 2025* | Accounting | Recommendation rating: 10.0/10 > > **Pros**: I liked the ease of use and that they offer a free version for students which is beyond amazing\! > > **Cons**: nothing its great, I have found nothing that is negative about the site thus far > > So far my experience has been wonderful, I cant wait to try out more features\! ----- Page: 1 / 10\ Next: [Next page](https://www.getapp.com.au/software/2080480/surveyhero?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/2080480/surveyhero) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data