---
description: Learn more about SurveyHero. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: SurveyHero Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Survey Software](/directory/234/survey/software) > [SurveyHero](/software/2080480/surveyhero)

# SurveyHero

Canonical: https://www.getapp.com.au/software/2080480/surveyhero

Page: 1 / 10\
Next: [Next page](https://www.getapp.com.au/software/2080480/surveyhero?page=2)

> Survey Creator is an online survey tool that allows users to build and share surveys quickly. The product features a drag-and-drop builder with a variety of question types, the ability to translate surveys into multiple languages, and automatic mobile optimization. Survey Creator also offers real-time response tracking, data analysis tools, and the option to embed surveys directly on websites.
> 
> Verdict: Rated **4.7/5** by 219 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Key benefits of SurveyHero

 Free online survey creator with drag-and-drop builder to quickly create questionnaires.
 Collect responses easily via email, website embed, social media links - automatically mobile optimized.
 Real-time response collection and analysis with automatic diagrams and data summaries.
 Customizable survey design with themes, white labeling, multilingual support, and API access.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 219 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 4.5/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: SurveyHero
- **Founded**: 2016

## Commercial Context

- **Starting Price**: USD 35.00
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Switzerland

## Features

- Customizable Templates
- Data Analysis Tools
- Data Import/Export
- Email Marketing
- Mobile Survey
- Multi-Channel Distribution
- Multiple Question Types
- Question Branching
- Reporting/Analytics
- Response Validation
- Skip Logic
- Support Audio/Images/Video
- Survey Builder
- URL Customization

## Support Options

- Email/Help Desk
- Chat

## Category

- [Survey Software](https://www.getapp.com.au/directory/234/survey/software)

## Alternatives

1. [UmfrageOnline](https://www.getapp.com.au/software/131259/enquetes-maken) — 4.6/5 (1678 reviews)
2. [Google Forms](https://www.getapp.com.au/software/112857/google-forms) — 4.7/5 (11452 reviews)
3. [SurveyMonkey](https://www.getapp.com.au/software/2371/surveymonkey) — 4.6/5 (10458 reviews)
4. [Jotform](https://www.getapp.com.au/software/10191/jotform-4-0) — 4.7/5 (2895 reviews)
5. [QuestionPro](https://www.getapp.com.au/software/103311/questionpro) — 4.8/5 (532 reviews)

## Reviews

### "Thank you SurveyHero for the opportunity to conduct my PhD studies" — 5.0/5

> **Georgiana** | *13 February 2024* | Research | Recommendation rating: 10.0/10
> 
> **Pros**: I like that it allows me to upload a video for my research. Also, it is very professional overall.
> 
> **Cons**: I didn't find something to not like about SurveyHero so far.
> 
> Overall, I'm excited to conduct my research thanks to SurveyHero

-----

### "Survey hero fullfills my needs." — 4.0/5

> **Athanasios** | *9 February 2025* | Higher Education | Recommendation rating: 8.0/10
> 
> **Pros**: I really liked the can that I can design questions using different media and i really liked how meticulous is their excel documents for data collection which is the most important aspect of creating a survey. Another important aspect for me is the large number of participants allowed to take part in each survey, for an affordable price\! They offer a student discount too\! I cant wait to collect the data for dissertation\!
> 
> **Cons**: The fact that I need to write a review before having my work done.

-----

### "Survey Hero is a Hero" — 5.0/5

> **Verified Reviewer** | *2 October 2025* | Food Production | Recommendation rating: 5.0/10
> 
> **Pros**: I like that it is simple to use, and has a good response system. The conditional logic features are particularly powerful, allowing for highly personalized and dynamic question paths that significantly improve data quality and respondent engagement. The platform is both user-friendly for beginners and robust enough for advanced users.
> 
> **Cons**: I think it took a lot of time to set up and get responses. The primary drawback is the pricing structure, which can feel steep compared to some key competitors, especially for smaller businesses or individual researchers. Access to more advanced analytics and certain customization options is locked behind the higher-tier plans, which can be a limitation for those on a tight budget.
> 
> it is ok. What truly sets it apart is its intuitive drag-and-drop builder. Creating sophisticated surveys with complex conditional logic, branching, and multiple question types feels effortless, not like a technical chore. This allows me to focus on crafting the right questions rather than fighting with the software. The professional-looking templates and customization options further ensure that every survey feels branded and engaging for respondents.

-----

### "Great, easy to use survey creator" — 5.0/5

> **Brooke** | *10 March 2026* | Education Management | Recommendation rating: 10.0/10
> 
> **Pros**: One of the biggest advantages of SurveyHero is its ease of use. The interface is simple and intuitive, making it easy for beginners to create surveys in just a few minutes. Users can choose from multiple question types such as multiple choice, open-ended questions, ratings, and scales. The drag-and-drop style layout allows users to quickly organize questions without needing design experience.
Another major benefit is the visual customization options. SurveyHero allows users to adjust colors, themes, and layouts so surveys can match branding or look more visually appealing. This is particularly helpful for businesses that want their surveys to feel professional and consistent with their brand.
> 
> **Cons**: Despite its strengths, SurveyHero does have some drawbacks. One limitation is that advanced features are restricted in the free version. While basic surveys are easy to create, features such as deeper analytics, advanced logic, or large response limits often require a paid plan.
Another downside is that complex survey logic is somewhat limited compared to larger survey tools. Users who need highly advanced branching, conditional workflows, or research-level survey design may find the platform somewhat restrictive.
Finally, while the interface is simple, data export and integration options can feel limited for users who want to connect survey data directly with other software or large data systems.

-----

### "Great survey creator tool\!" — 5.0/5

> **James** | *29 January 2025* | Mining & Metals | Recommendation rating: 8.0/10
> 
> **Pros**: The ease of designing surveys and the ability to replicate previous surveys to save time. Branding, etc, is also very professional
> 
> **Cons**: Expiration of surveys on basic plan, unable to get previous results, etc
> 
> Great experience, the surveys are well received. I have used them for many purposes, including conducting studies, and training evaluations in the past.

-----

Page: 1 / 10\
Next: [Next page](https://www.getapp.com.au/software/2080480/surveyhero?page=2)

## Links

- [View on GetApp](https://www.getapp.com.au/software/2080480/surveyhero)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-management-software/a/surveyhero/> |
| en-AE | <https://www.getapp.ae/software/2080480/surveyhero> |
| en-AU | <https://www.getapp.com.au/software/2080480/surveyhero> |
| en-CA | <https://www.getapp.ca/software/2080480/surveyhero> |
| en-GB | <https://www.getapp.co.uk/software/2080480/surveyhero> |
| en-IE | <https://www.getapp.ie/software/2080480/surveyhero> |
| en-NZ | <https://www.getapp.co.nz/software/2080480/surveyhero> |
| en-SG | <https://www.getapp.sg/software/2080480/surveyhero> |
| en-ZA | <https://www.getapp.za.com/software/2080480/surveyhero> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"GetApp Australia","address":{"@type":"PostalAddress","addressLocality":"Sydney","addressRegion":"NSW","postalCode":"2060","streetAddress":"Level 18 40 Mount Street North Sydney NSW 2060 Australia"},"description":"Review, Compare and Evaluate small business software. GetApp Australia has software offers, SaaS and Cloud Apps, independent evaluations and reviews.","email":"info@getapp.com.au","url":"https://www.getapp.com.au/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@id":"https://www.getapp.com.au/#organization","@type":"Organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/getapp","https://www.facebook.com/GetAppcom","https://www.instagram.com/getappcom/","https://www.youtube.com/c/GetAppCom"]},{"name":"SurveyHero","description":"SurveyHero is a comprehensive online survey creation platform that empowers users to build and distribute surveys, forms, and polls. Designed for an experienced audience well-versed in business software, the platform offers a robust set of features to streamline the survey creation and data analysis process.\n\nSurveyHero includes an intuitive drag-and-drop survey builder. Users can quickly construct surveys by selecting from a wide variety of customizable question types, themes, and language options. The platform's mobile optimization ensures seamless participation across desktop computers, notebooks, tablets, and smartphones. Surveys can be shared via email, social media, or embedded directly into websites, allowing for effortless data collection from target audiences.\n\nSurveyHero's advanced analytics capabilities provide users with real-time visibility into survey responses. Participants' answers are automatically compiled into detailed reports, complete with interactive diagrams and summaries. Data can be further analyzed and exported in popular formats such as PDF, Excel, and CSV.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/42c5cf2b-3865-4ec3-8577-94a0427db209.png","url":"https://www.getapp.com.au/software/2080480/surveyhero","@id":"https://www.getapp.com.au/software/2080480/surveyhero#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":219,"ratingValue":4.7},"offers":{"price":"35","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@id":"https://www.getapp.com.au/software/2080480/surveyhero#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Survey Software","position":2,"item":"/directory/234/survey/software","@type":"ListItem"},{"name":"SurveyHero","position":3,"item":"/software/2080480/surveyhero","@type":"ListItem"}]}]}
</script>