---
description: Learn more about Holly. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
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title: Holly Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Appointment Scheduling Software](/directory/316/appointments-scheduling/software) > [Holly](/software/2080001/holly)

# Holly

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> Holly is an AI Operator that works as a patient scheduling platform and AI receptionist, using conversational AI to automate patient communication and front-desk workflows by managing your EHR, CRM, and payment platforms based on your know-how and specialty best practices.
> 
> Verdict: Rated **4.9/5** by 9 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Holly

● Incremental revenue: Capture new patients and keep schedules full.

● Front desk efficiency: Reduce manual work and prevent staff burnout.

● Patient engagement: Improve treatment adherence, care outcomes and loyalty.

● Cash flow optimization: Improve claim accuracy and payment collection.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.9/5** | 9 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Nimblr

## Commercial Context

- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Pricing is based on your monthly appointment and call volume. This ensures your investment stays proportional to the value Holly AI delivers.
- **Target Audience**: 2–10, 11–50
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, Spanish
- **Available Countries**: United States

## Features

- Activity Dashboard
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Automated Scheduling
- Availability Management
- Calendar Management
- Calendar Sync
- Cancellation Management
- Cancellation Tracking
- Confirmations/Reminders
- Credit Card Processing
- Customisable Branding
- Customizable Templates
- Electronic Payments
- Email Reminders
- Generative AI
- Group Scheduling
- HIPAA Compliant
- Insurance Eligibility Verification

## Integrations (19 total)

- Acuity Scheduling
- AdvancedMD EHR
- Bandwidth
- CareCloud
- DrChrono
- Elavon
- Google Analytics 360
- Google Maps
- Google Workspace
- Medgen
- ModMed
- Salesforce Platform
- Square Payments
- Stripe
- Twilio

... and 4 more integrations

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support

## Category

- [Appointment Scheduling Software](https://www.getapp.com.au/directory/316/appointments-scheduling/software)

## Related Categories

- [Appointment Scheduling Software](https://www.getapp.com.au/directory/316/appointments-scheduling/software)
- [Medical Booking Software](https://www.getapp.com.au/directory/68/medical-scheduling/software)
- [Patient Scheduling Software](https://www.getapp.com.au/directory/3825/patient-scheduling/software)

## Alternatives

1. [Calendly](https://www.getapp.com.au/software/102609/calendly) — 4.7/5 (4084 reviews)
2. [Google Calendar](https://www.getapp.com.au/software/91461/google-calendar) — 4.8/5 (4021 reviews)
3. [Doctoralia for Specialists](https://www.getapp.com.au/software/2058133/doctoralia-pro) — 4.7/5 (409 reviews)
4. [Acuity Scheduling](https://www.getapp.com.au/software/91169/acuity-scheduling) — 4.8/5 (5741 reviews)
5. [Goldie](https://www.getapp.com.au/software/2061688/goldie) — 4.8/5 (1129 reviews)

## Reviews

### "You will not regret having Holly. Real time availability for patients, no more manual work\!" — 5.0/5

> **Rossana** | *31 March 2023* | Health, Wellness & Fitness | Recommendation rating: 9.0/10
> 
> **Pros**: I love that it connects to my DrChrono and we no longer need to manually do appointments.
> 
> **Cons**: I would like even more customization per location, like being able to put different logos.
> 
> Exceptional, would recommend it to any medical practice that wants to automate and have less manual/human work

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### "Great software  has reduced our workload" — 5.0/5

> **Pradeep** | *1 April 2023* | Medical Practice | Recommendation rating: 10.0/10
> 
> **Pros**: Holly has been fantastic for us and has reduced the human workload. Text confirmation/cancelations/rescheduling has been really helpful as has the online scheduling feature. I also really like the autofill feature where Holly can fill a spot that opened as a result of a cancellation. Highly recommend. -Pradeep Mettu, MD
> 
> **Cons**: I have only had positive experiences with Holly.
> 
> Automated confirmations/cancelations/rescheduling. Allows patients to schedule online at anytime. Confirmations can include appointment specific info depending on the appointment type. Excellent.

-----

### "Good Basic Tool for Patient Appointment management" — 4.0/5

> **Lora** | *5 March 2024* | Health, Wellness & Fitness | Recommendation rating: 7.0/10
> 
> **Pros**: The AI that helps patients book and manage their appointments.
The confirmation automation
Integrates with DrChrono
> 
> **Cons**: Not intuitive to set up
Needs more personalization options
Slow load times
> 
> I like that Holly saves me quite a bit of time with the online scheduling that integrates with Dr. Chrono and the appointment verification. It works well that you can personalize the settings and work hours of each of our providers and patients can easily see who has availability that matches their schedule. 
I really like the texting feature for accepting appointment as I feel that is the easiest way for patients to confirm as no one really answers phone calls they don't recognize the number for. I do with that the system had the ability to easily text patients about anything. Sometimes I need to remind them to do their check in paperwork or other random things, but if they have not recently had an appointment then you cannot text them. I also wish the personalization was better for some things. Also wish it was easier to get card information to hold an appointment. They have to set that up for you and you have to have a square account. It also allows patients to book an appointment and then asks for the card, so patients can skip it if they want.  In the online scheduling you can only have 3 questions/statements and I wish there were more options for those and also having clickable yes or no answers questions. Load times both on our website for self scheduling and on Nimbler itself can be slow. 
For text reminder I also wish that there were options for sending additional reminders. Right now it sends one and then we have ours set to send a reminder again 24 hours later if a patient does not respond. I would like option to text them again a 3rd time to increase our chances of a response and to decrease the amount of no shows or late cancels. 
Overall a very useful tool, I just think there are a lot of improvements yet to be made for capability, ease of setup, and speed.

-----

### "Amazing AI scheduling assistant for healthcare\!\!" — 5.0/5

> **Andrew** | *22 January 2025* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: Very well designed platform.  Easy to implement and easy to update as our business grows and changes.  Also, fantastic customer support, both on the tech side and on the general customer success side.
> 
> **Cons**: Nothing so far.  One thing to be aware of is that Holly will message your patients from a number that is different from your clinic number.  This was less than ideal for us, but we haven't had anyone complain about it.
> 
> Nimblr has been a key addition for our Men's Health Clinic.  For our new patients who have done their research and are ready to book appointments, Holly AI makes the process so incredibly easy for them.  It integrates with our Dr. Chrono schedule, so they are only shown available appointment spots.  This easily saves my business partner and I several hours a week.  Bottom line, if you are thinking about trying Holly AI, you will not be disappointed.  And once you have it, you'll never want to go back to the old way\!\!

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### "Efficiency maintained\!" — 5.0/5

> **Jo** | *5 November 2024* | Medical Practice | Recommendation rating: 9.0/10
> 
> **Cons**: Haven't gotten there yet\! Everything has been great so far.
> 
> I appreciate the quickness and efficiency, but especially the constant checkups to maintain this for us\!

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## Links

- [View on GetApp](https://www.getapp.com.au/software/2080001/holly)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-management-software/a/holly/> |
| en-AE | <https://www.getapp.ae/software/2080001/holly> |
| en-AU | <https://www.getapp.com.au/software/2080001/holly> |
| en-CA | <https://www.getapp.ca/software/2080001/holly> |
| en-GB | <https://www.getapp.co.uk/software/2080001/holly> |
| en-IE | <https://www.getapp.ie/software/2080001/holly> |
| en-NZ | <https://www.getapp.co.nz/software/2080001/holly> |
| en-SG | <https://www.getapp.sg/software/2080001/holly> |
| en-ZA | <https://www.getapp.za.com/software/2080001/holly> |

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The result is a better patient experience, happier staff, and measurable revenue growth.\n\n● 30+ Patient Journey Workflows × 350+ Operational Rules = Thousands of Configurations Tailored to Your Specialty\n● 92M+ Patient Interactions\n● 1,500+ Practices Served\n● 9+ Years Pioneering AI for Healthcare\n● HIPAA-Compliant | SOC 2 Certified\n\nIncremental revenue: Capture new patients and keep schedules full.\n\n● Convert phone calls and web visits into appointments 24/7\n● Capture new appointments from Google patient searches\n● Automate no-show and cancellation recovery\n● Fill last-minute cancellations from your patient waitlist\n● Recall patients when they’re due for their next visit\n\nFront desk efficiency: Reduce manual work and prevent staff burnout.\n\n● Automate calls for patient common questions &amp; inquiries\n● Handle appointment changes automatically\n● Capture refill requests without manual intake\n● Keep patient records up to date\n\nPatient engagement: Improve treatment adherence, care outcomes and loyalty.\n\n● Ensure patients complete forms and pre-visit information\n● Send timely confirmations and reminders\n● Ensure patients get the right instructions before their visit\n● Gather patient feedback &amp; strengthen your online reputation\n\nCash flow optimization: Improve claim accuracy and payment collection.\n\n● Validate insurance acceptance before the visit\n● Capture accurate and complete patient information upfront\n● Capture payment method information early\n● Release unpaid appointments automatically\n\nGuaranteed minimum 600% return on investment. No additional software costs required. Holly AI fits within your existing budget and costs around 3% of the average annual operational cost per provider.\n\nFree Pilot Available: Go Live in Days\n● No apps to manage\n● No staff training\n● Seamless patient adoption\n\nFrequently Asked Questions About Holly AI:\n1. How long does it take to implement Holly AI?\nMost practices go live in under one week, with implementation taking 2 to 5 hours. With no apps to install, adoption for both patients and staff is seamless and requires no training.\n\n2. Is Holly AI HIPAA and SOC 2 compliant?\nYes. Holly AI is HIPAA-compliant and meets SOC 2 standards. Both Holly AI and our integration partners follow strict federal requirements to protect patient data.\n\n3. Do my patients need to download an app or log in to use Holly AI?\nNo. Patients never need to download an app or log into a portal. 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