---
description: Learn more about Cosmo. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Cosmo Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Conversational AI Platforms](/directory/1647/conversational-ai-platform/software) > [Cosmo](/software/2079855/cosmo)

# Cosmo

Canonical: https://www.getapp.com.au/software/2079855/cosmo

> Cosmo is a conversational commerce platform designed to integrate businesses with customers through WhatsApp. The platform offers a suite of features that enable businesses to streamline customer interactions, sales processes, and customer retention. Teams can set up a WhatsApp Business account to leverage existing phone numbers or obtain new ones from eligible countries.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of Cosmo

 Get a custom WhatsApp business number instantly to communicate with customers&#10; Send personalized campaigns to thousands of leads with high open rates&#10; Help customers find products, place orders, and make payments all through WhatsApp&#10; Notify suppliers and delivery drivers automatically when orders are placed&#10; Respond to customers in multiple languages and analyze images and voice messages

## About the vendor

- **Company**: Cosmic Ventures Holdings

## Commercial Context

- **Starting Price**: USD 150.00
- **Pricing model**: Flat Rate
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Arabic, Basque, Brazilian Portuguese, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 210 more

## Features

- AI/Machine Learning
- Activity Dashboard
- Audience Targeting
- Autoresponders
- CRM
- Campaign Management
- Campaign Segmentation
- Chat/Messaging
- Chatbot
- Communication Management
- Contextual Guidance
- Customer Database
- Customer Experience Management
- Customer Segmentation
- Event Triggered Actions
- Human Handover
- Intent Recognition
- Lead Distribution
- Live Chat
- Monitoring

## Integrations (8 total)

- Meta for Business
- Odoo
- Shopify
- Twilio
- WhatsApp
- WhatsApp Business API
- WhatsApp Business API
- WooCommerce

## Support Options

- Email/Help Desk
- Knowledge Base
- 24/7 (Live rep)

## Category

- [Conversational AI Platforms](https://www.getapp.com.au/directory/1647/conversational-ai-platform/software)

## Related Categories

- [Conversational AI Platforms](https://www.getapp.com.au/directory/1647/conversational-ai-platform/software)
- [Conversational Marketing Software](https://www.getapp.com.au/directory/1659/conversational-marketing-platform/software)

## Alternatives

1. [Fathom](https://www.getapp.com.au/software/2071295/fathom-1) — 5.0/5 (808 reviews)
2. [UChat](https://www.getapp.com.au/software/2068586/uchat) — 4.9/5 (73 reviews)
3. [Clepher](https://www.getapp.com.au/software/2062929/clever-messenger) — 4.8/5 (88 reviews)
4. [Tidio](https://www.getapp.com.au/software/105081/tidio-chat) — 4.7/5 (590 reviews)
5. [Denser AI](https://www.getapp.com.au/software/2074334/denser-ai) — 5.0/5 (31 reviews)

## Links

- [View on GetApp](https://www.getapp.com.au/software/2079855/cosmo)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/marketing-software/a/cosmo/> |
| en-AE | <https://www.getapp.ae/software/2079855/cosmo> |
| en-AU | <https://www.getapp.com.au/software/2079855/cosmo> |
| en-CA | <https://www.getapp.ca/software/2079855/cosmo> |
| en-GB | <https://www.getapp.co.uk/software/2079855/cosmo> |
| en-IE | <https://www.getapp.ie/software/2079855/cosmo> |
| en-NZ | <https://www.getapp.co.nz/software/2079855/cosmo> |
| en-SG | <https://www.getapp.sg/software/2079855/cosmo> |
| en-ZA | <https://www.getapp.za.com/software/2079855/cosmo> |

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