---
description: Learn more about Pluspoint. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Pluspoint Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Review Management Software](/directory/575/feedback-and-reviews-management/software) > [Pluspoint](/software/2079312/pluspoint-1)

# Pluspoint

Canonical: https://www.getapp.com.au/software/2079312/pluspoint-1

> Pluspoint transforms online reputation and customer experience into your greatest asset. Be the top choice, not an option.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Pluspoint

\- Increase up to 300% the online reviews on platforms such as Google, Facebook and TripAdvisor; 

- Increase your Google Search Ranking and manage photos and videos on Google Maps;

- Intercept negative feedback and turn detractors into advocates before it escalates;

- Find all the information you need about your multi-location business's online presence on a single dashboard;

- Use our in-depth analytics to pinpoint strengths and weaknesses in each location;

- Measure information such as Net Promoter Score and agent performance on customer service; 

- Send tailored regular or one-time campaigns with updates or discounts and engage your customers beyond social media;

- Streamline your social media management process with AI-driven content creation and bulk posting;

- Create content and microsites tailored for each one of your locations, engaging the local audiences and maintaining brand consistency.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Pluspoint
- **Founded**: 2021

## Commercial Context

- **Starting Price**: USD 39.00
- **Pricing model**: Other (Free Trial)
- **Pricing Details**: Contact Vendor for Pricing
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, Portuguese, Spanish, Ukrainian
- **Available Countries**: Albania, Andorra, Australia, Austria, Belarus, Belgium, Bosnia and Herzegovina, Brazil, Bulgaria, Canada, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar and 38 more

## Features

- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- CRM
- Campaign Management
- Chat/Messaging
- Communication Management
- Customer Experience Management
- Customisable Branding
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Import/Export
- Email Reminders
- Engagement Tracking
- Feedback Management
- Monitoring
- Multi-Channel Campaigns
- Multi-Language

## Integrations (14 total)

- Flowster
- Google Business Review Link Generator
- HubSpot CRM
- Instagram
- Meta for Business
- Pipedrive
- S-700 bluepos
- Salesflare
- SumUp
- VTEX
- WhatsApp
- Xero
- Zapier
- iFoodDS

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Review Management Software](https://www.getapp.com.au/directory/575/feedback-and-reviews-management/software)

## Alternatives

1. [Okendo](https://www.getapp.com.au/software/2035751/okendo) — 4.9/5 (223 reviews)
2. [GiveMe5.ai](https://www.getapp.com.au/software/182703/grab-your-reviews) — 4.7/5 (86 reviews)
3. [Trustpilot](https://www.getapp.com.au/software/113149/trustpilot) — 4.5/5 (1202 reviews)
4. [TrueReview](https://www.getapp.com.au/software/2043135/truereview) — 5.0/5 (150 reviews)
5. [Birdeye](https://www.getapp.com.au/software/112535/birdeye) — 4.7/5 (702 reviews)

## Reviews

### "Absolutely worth it\!" — 5.0/5

> **Vanessa** | *8 November 2024* | Automotive | Recommendation rating: 10.0/10
> 
> **Pros**: The review management feature feels like having a personal assistant; it’s taken a huge weight off our shoulders. Plus, the support team is amazing\! They’re always there when we need them, and you can tell they really get what we do.
> 
> **Cons**: If there's one thing I’d suggest, it would be adding more customization options for reports. Having more flexibility to tailor reports for different stakeholders would be a big plus.
> 
> Since we started with Pluspoint, our online reviews have skyrocketed, and our ratings have gone from 3.3 to 4.7\! We’re also seeing way more engagement on Google, with interactions up over 50%.

## Links

- [View on GetApp](https://www.getapp.com.au/software/2079312/pluspoint-1)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/pluspoint-1/> |
| en-AE | <https://www.getapp.ae/software/2079312/pluspoint-1> |
| en-AU | <https://www.getapp.com.au/software/2079312/pluspoint-1> |
| en-CA | <https://www.getapp.ca/software/2079312/pluspoint-1> |
| en-GB | <https://www.getapp.co.uk/software/2079312/pluspoint-1> |
| en-IE | <https://www.getapp.ie/software/2079312/pluspoint-1> |
| en-NZ | <https://www.getapp.co.nz/software/2079312/pluspoint-1> |
| en-SG | <https://www.getapp.sg/software/2079312/pluspoint-1> |
| en-ZA | <https://www.getapp.za.com/software/2079312/pluspoint-1> |

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