---
description: Learn more about QLess. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: QLess Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Appointment Scheduling Software](/directory/316/appointments-scheduling/software) > [QLess](/software/2078929/qless)

# QLess

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> QLess is a queue management platform that transforms the customer experience for physical and virtual visitor management. This system empowers businesses to eliminate stressful lobbies, offer flexible appointment scheduling, and provide real-time updates to keep customers informed. With features such as callback queuing and service intelligence, QLess helps organizations deliver exceptional customer engagement.
> 
> Verdict: Rated **4.4/5** by 8 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of QLess

 Streamlines service and boosts efficiency with queue management and appointment scheduling solution.
 Reduces customer wait times and stressful lobbies with virtual queuing.
 Allows customers to join line remotely via mobile device for anytime, anywhere access.
 Provides appointment flexibility with easy online booking and self-rescheduling.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 8 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 3.8/5 | Based on overall reviews |
| Value for Money | 3.9/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: QLess
- **Founded**: 2007

## Commercial Context

- **Starting Price**: USD 60.00
- **Pricing model**: Per User
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- API
- Activity Dashboard
- Appointment Management
- Appointment Scheduling
- Automated Scheduling
- Availability Management
- CRM
- Calendar Management
- Calendar Sync
- Confirmations/Reminders
- Contact Database
- Customer Experience Management
- Customisable Branding
- Mobile Access
- Monitoring
- Multi-Location
- Online Booking
- Queue Management
- Real-Time Notifications
- Real-Time Updates

## Support Options

- Email/Help Desk
- 24/7 (Live rep)
- Chat

## Category

- [Appointment Scheduling Software](https://www.getapp.com.au/directory/316/appointments-scheduling/software)

## Related Categories

- [Appointment Scheduling Software](https://www.getapp.com.au/directory/316/appointments-scheduling/software)
- [Waitlist Software](https://www.getapp.com.au/directory/1575/waitlist/software)
- [Event Management Software](https://www.getapp.com.au/directory/80/event-management/software)
- [Visitor Management Systems](https://www.getapp.com.au/directory/334/visitor-management/software)
- [Medical Booking Software](https://www.getapp.com.au/directory/68/medical-scheduling/software)

## Alternatives

1. [Calendly](https://www.getapp.com.au/software/102609/calendly) — 4.7/5 (4084 reviews)
2. [Google Calendar](https://www.getapp.com.au/software/91461/google-calendar) — 4.8/5 (4022 reviews)
3. [Goldie](https://www.getapp.com.au/software/2061688/goldie) — 4.8/5 (1129 reviews)
4. [Doctoralia for Specialists](https://www.getapp.com.au/software/2058133/doctoralia-pro) — 4.7/5 (409 reviews)
5. [Acuity Scheduling](https://www.getapp.com.au/software/91169/acuity-scheduling) — 4.8/5 (5741 reviews)

## Reviews

### "A Great Tool For Managing Visitors" — 5.0/5

> **Simona** | *19 December 2024* | Telecommunications | Recommendation rating: 9.0/10
> 
> **Pros**: We use QLess for managing visitors and it has been awesome.
It makes scheduling easy and allows mobile access.
QLess is also customizable.
> 
> **Cons**: For visitor management, QLess has not failed us.

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### "Take back your time" — 5.0/5

> **Brandi** | *9 September 2025* | Construction | Recommendation rating: 10.0/10
> 
> **Pros**: The ease of use and appointment management in your hands. The amount of time you have to spend waiting in line.  You can sign in and see how long the wait is and drive over when your time is close.
> 
> **Cons**: I did not actually see any cons. The ease of use and ability to schedule was time saving and super easy to do.
> 
> Was able to virtually wait in line rather than waste time sitting and waiting. You can sign in and than also add more time if you will not make the estimated time for your slot.

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### "Good but not the best" — 2.0/5

> **Josh** | *2 January 2025* | Automotive | Recommendation rating: 4.0/10
> 
> **Pros**: Allows mobile access meaning we can access remotely, which is useful.
> 
> **Cons**: Not able to customise as much as I would have liked.

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### "QLess-RATED" — 4.0/5

> **Marie** | *18 March 2025* | Automotive | Recommendation rating: 3.0/10
> 
> **Pros**: The versatility of the program and it's functions.
> 
> **Cons**: The limited services they offer for free.
> 
> Nothing remarkable. I would probably use it again if the need were to arise due to the simplicity of it.

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### "QLess for Higher Education" — 4.0/5

> **Sheenah** | *23 August 2022* | Education Management | Recommendation rating: 6.0/10
> 
> **Pros**: QLess is simple to use as far as the interface. It was easy to train many people to utilize the system. The reporting is easy to use, as well, and provides good student insight.
> 
> **Cons**: It is difficult to make changes to the queues without involving their customer service teams. They aren't the quickest to get back to issues that are often time consuming.
> 
> For the cost of the software vs. the benefits, it's definitely worth it, but you need to be patient, and have someone to be the system administrator to save time and energy.

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## Links

- [View on GetApp](https://www.getapp.com.au/software/2078929/qless)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-management-software/a/qless/> |
| en-AE | <https://www.getapp.ae/software/2078929/qless> |
| en-AU | <https://www.getapp.com.au/software/2078929/qless> |
| en-CA | <https://www.getapp.ca/software/2078929/qless> |
| en-GB | <https://www.getapp.co.uk/software/2078929/qless> |
| en-IE | <https://www.getapp.ie/software/2078929/qless> |
| en-NZ | <https://www.getapp.co.nz/software/2078929/qless> |
| en-SG | <https://www.getapp.sg/software/2078929/qless> |
| en-ZA | <https://www.getapp.za.com/software/2078929/qless> |

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