---
description: Learn more about MacPractice 20/20. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: MacPractice 20/20 Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Optometry Software](/directory/807/optometry/software) > [MacPractice 20/20](/software/2078566/macpractice-20-20)

# MacPractice 20/20

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> Mac Optical Software is a comprehensive practice management, clinical, and EMR/EHR software solution designed specifically for optometry practices. It provides a complete Mac-based system that includes features for patient scheduling, billing, inventory management, reporting, and more. The software is built to be user-friendly and efficient, helping optometrists streamline their workflows and enhance patient care.
> 
> Verdict: Rated **3.7/5** by 9 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of MacPractice 20/20

Complete practice management, clinical, and EMR/EHR software for optometry practices
Mix-and-match clinical software like EMR, EHR, imaging, and labs to suit your needs
Efficient EHR and iEHR allow seamless transition between Mac and iPad during visits
Robust encryption and network technology protects patient data and maintains HIPAA compliance
User-friendly patient portal enhances patient experience and practice connection

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **3.7/5** | 9 Reviews |
| Ease of Use | 3.9/5 | Based on overall reviews |
| Customer Support | 3.4/5 | Based on overall reviews |
| Value for Money | 3.6/5 | Based on overall reviews |
| Features | 3.7/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: MacPractice
- **Founded**: 2004

## Commercial Context

- **Pricing model**: Per Feature
- **Pricing Details**: Contact MacPractice for pricing details.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200
- **Deployment & Platforms**: Mac (Desktop)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Appointment Management
- Charting
- Claims Management
- Client Management
- Client Portal
- Communication Management
- E-Prescribing
- For Optometrists
- HIPAA Compliant
- Insurance Management
- Inventory Management
- Lab Integration
- Medical Billing
- Patient Portal
- Patient Records Management
- Patient Scheduling
- Reporting & Statistics
- Scheduling
- Self Service Portal

## Category

- [Optometry Software](https://www.getapp.com.au/directory/807/optometry/software)

## Related Categories

- [Optometry Software](https://www.getapp.com.au/directory/807/optometry/software)
- [Electronic Medical Records Software](https://www.getapp.com.au/directory/56/electronic-medical-records/software)

## Alternatives

1. [Fusion](https://www.getapp.com.au/software/108867/fusion) — 4.3/5 (708 reviews)
2. [Alleva](https://www.getapp.com.au/software/2060766/alleva) — 4.5/5 (282 reviews)
3. [Carepatron](https://www.getapp.com.au/software/2048864/carepatron) — 4.4/5 (843 reviews)
4. [ModMed](https://www.getapp.com.au/software/116447/ema) — 4.4/5 (363 reviews)
5. [Jane](https://www.getapp.com.au/software/122271/jane-app) — 4.8/5 (494 reviews)

## Reviews

### "Great software for Dental practices" — 5.0/5

> **Verified Reviewer** | *16 March 2026* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: It is one of the most intuitive EDRs out there.  Easy to train staff and our temp hygienists. Reports are great.  Billing is easy. It is very quick compared to the cloud based EDRs.
> 
> **Cons**: Their eprescribing module is not the best.  We use a separate eprescribing moudule.  We used to be transferred directly to a software tech if we had an issue.  Now we need to leave a message and get a call back.  They usually respond within an hour, but not like the "old days."
> 
> I teach at the dental school.  It is much quicker than Axium, has more features than Softdent. Easier interface than any of the Dentrix softwares.  Definitely better than Eaglesoft.  We have been using the software since it broke off from MacDental about 20 years ago. My staff has looked at other software vendors but always have come back to say that MacPractice is what they want to keep using.

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### "Good product" — 5.0/5

> **Erika** | *8 August 2017* | Medical Practice | Recommendation rating: 8.0/10
> 
> **Pros**: This product is good. There are times when it freezes but other than that it is easy to use and functional.
> 
> **Cons**: As mentioned previously it can freeze at times giving you the spinning wheel of death as we call it.

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### "Server Based Solution that needs improvement" — 3.0/5

> **Kate** | *20 July 2017* | Medical Practice | Recommendation rating: 6.0/10
> 
> **Pros**: Great price point. Accessible interface. Built for Mac. Their support and billing team are awesome\!
> 
> **Cons**: Not cloud-based and not moving that way. Very limited integrations. Lots of software problems and color wheels and slowdowns as our database size increased
> 
> Great team but they didn't improve their software fast enough for us.

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### "MacPractice Review" — 4.0/5

> **Dana** | *26 July 2017* | Medical Practice | Recommendation rating: 8.0/10
> 
> **Pros**: I really love how easy it is. Finding patient information is well organized and well placed. The software that my company switched over to is much more difficult to navigate.
> 
> **Cons**: We had a lot of server issues, some on our end and some MacPractice's side. We also had a lot of issues with information deleting after it was saved. One of the issues would put the default address country as Morocco and then would delete any updated information we would try to include.

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### "This program was awesome." — 4.0/5

> **Jamie** | *31 August 2017* | Financial Services | Recommendation rating: 7.0/10
> 
> **Pros**: It is very easy to use and to navigate through. The tech support was always prompt and helpful as well.
> 
> **Cons**: The program would crash quite frequently while using it. It would give technical errors a lot through the use of the program.

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## Links

- [View on GetApp](https://www.getapp.com.au/software/2078566/macpractice-20-20)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/macpractice-20-20/> |
| en-AE | <https://www.getapp.ae/software/2078566/macpractice-20-20> |
| en-AU | <https://www.getapp.com.au/software/2078566/macpractice-20-20> |
| en-CA | <https://www.getapp.ca/software/2078566/macpractice-20-20> |
| en-GB | <https://www.getapp.co.uk/software/2078566/macpractice-20-20> |
| en-IE | <https://www.getapp.ie/software/2078566/macpractice-20-20> |
| en-NZ | <https://www.getapp.co.nz/software/2078566/macpractice-20-20> |
| en-SG | <https://www.getapp.sg/software/2078566/macpractice-20-20> |
| en-ZA | <https://www.getapp.za.com/software/2078566/macpractice-20-20> |

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