--- description: Learn more about SOPHIA. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: SOPHIA Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Healthcare LMS Software](/directory/2935/healthcare-lms/software) > [SOPHIA](/software/2077872/sophia-2) # SOPHIA Canonical: https://www.getapp.com.au/software/2077872/sophia-2 Page: 1 / 2\ Next: [Next page](https://www.getapp.com.au/software/2077872/sophia-2?page=2) > SOPHIA is a SaaS healthcare platform that helps organizations streamline processes, enhance efficiency, and improve patient care through comprehensive digitized standard operating procedures. The platform's features include auto-built process maps, digitally linked policies, auto-built quizzes to test understanding, and auto-populated management dashboards for full auditing capabilities. > > Verdict: Rated **4.9/5** by 9 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of SOPHIA Digitizes and standardizes healthcare procedures to reduce unwarranted variation and improve patient outcomes Library of optimized standard operating procedures covering various healthcare settings and specialties Auto-generates process maps showing decision nodes, pathways and roles Allows linking SOPs to policies for easy access Enables testing staff's understanding of procedures with auto-generated quizzes Provides interactive dashboards showing activity, duration and status data ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 9 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Carradale Futures Horizon - **Founded**: 2017 ## Commercial Context - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more ## Features - Academic/Education - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Escalation - Alerts/Notifications - Approval Process Control - Archiving & Retention - Assessment Management - Audit Management - Audit Trail - Autosave - Certification & Licensing - Change Management - Collaboration Tools - Commenting/Notes - Communication Management - Compliance Management - Compliance Tracking - Configurable Workflow ## Support Options - Email/Help Desk - Phone Support - Chat ## Category - [Healthcare LMS Software](https://www.getapp.com.au/directory/2935/healthcare-lms/software) ## Related Categories - [Healthcare LMS Software](https://www.getapp.com.au/directory/2935/healthcare-lms/software) - [Business Process Management Software](https://www.getapp.com.au/directory/273/business-process-management-bpm/software) - [Employee Training Software](https://www.getapp.com.au/directory/266/training/software) - [Accreditation Management Software](https://www.getapp.com.au/directory/1437/accreditation-management/software) - [Remote Work Software](https://www.getapp.com.au/directory/1699/remote-work/software) ## Alternatives 1. 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Overall, it makes processes clearer, more accessible, and easier to follow in day-to-day work. > > **Cons**: At the moment, nothing significant comes to mind. My experience has generally been very positive, and the system works well for its intended purpose. Any minor issues have been small and have not impacted my overall use of the platform. > > My overall experience with SOPHIA has been very positive, particularly as it serves as a one-stop shop for all SOPs and processes. The platform enables users to follow procedures step by step, improving clarity and helping to minimise errors. One of its key strengths is the centralised system, where all policies and procedures are stored in a single location. This makes it easy to access the most up-to-date information and promotes consistency across teams. The ability to monitor compliance and user activity is also highly beneficial, especially in environments where accountability and audit preparedness are essential. ----- ### "User friendly Software within NHS" — 5.0/5 > **shabana** | *9 April 2026* | Writing & Editing | Recommendation rating: 10.0/10 > > **Pros**: It is user friendly and you can view SOP written by other professionals which is helpful to prevent in recreating the wheel and you can adapt to theirs. More over I like the AI feature to write description > > **Cons**: There is nothing I dislike about SOPHIA; in fact, it has exceeded my expectations in every aspect. The features are thoughtfully designed, and the overall performance is reliable and efficient. It has made my tasks easier and more enjoyable to complete. I genuinely appreciate how seamless and user-friendly the experience is, and I look forward to continuing to use it regularly in the future. > > My overall experience has been excellent. The software is easy to navigate, performs reliably, and offers all the features I need in a clear and efficient way. It has significantly improved my productivity and made tasks simpler to complete. I appreciate how smooth and user-friendly it is, making it a pleasure to use on a regular basis. ----- ### "Collaboration" — 4.0/5 > **Rebecca** | *9 April 2026* | Hospital & Health Care | Recommendation rating: 9.0/10 > > **Pros**: digital dashboard for compliance, edit via platform for updating guidelines. SOP function for making guidelines easier to follow. > > **Cons**: Some time to customsie to our needs but the team were excellent at listening and sharing how best to make things work. > > It has been a very good experience and the one to one personal touch and support by the team ahs been excellent. The compliance dashboard really aids managing compliance and reporting assurance. The safety checks element of the platform has been a huge help and really is user friendly. ----- ### "Invaluable asset to our service" — 5.0/5 > **Emma** | *14 August 2024* | Health, Wellness & Fitness | Recommendation rating: 9.0/10 > > **Pros**: The functionality is really easy to use and easy to teach others to use. > > **Cons**: When adding on a new Process and you wish to add who the Process if for the list is not in alphabetical order. > > Easy to use, amend and to add on new SOPs. Processes, checklists and policies are all in alphabetical order and are searchable. It has quickly become an invaluable asset to our service, as the go to place to get answers on how to do. ----- ### "Intuitive and simple to use" — 5.0/5 > **Davinia** | *1 August 2024* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: The ease of uploading and sharing . The central location of sop's helps our multi site operations. > > **Cons**: Could be easier to edit as you only see part of the sentance when you define steps etc. > > Very simple and really intuitive to use, the team are really helpful and responsive. The more we use the greater functionality we are discovering ----- Page: 1 / 2\ Next: [Next page](https://www.getapp.com.au/software/2077872/sophia-2?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/2077872/sophia-2) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data