---
description: Learn more about CustomGPT.ai. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: CustomGPT.ai Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Chatbot Software](/directory/2795/chatbot/software) > [CustomGPT.ai](/software/2077597/customgpt-ai)

# CustomGPT.ai

Canonical: https://www.getapp.com.au/software/2077597/customgpt-ai

> AI Search and Retrieval from your Business Content.
> 
> Verdict: Rated **3.3/5** by 3 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of CustomGPT.ai

• High accuracy: The anti-hallucination technology delivers precise responses.
• Document support: Ingests various document types.
• Multilingual integration: Supports multiple languages and sitemap integration.
• Multiple AI agents: Create up to ten AI agents per standard account.
• Flexible deployment: Deploy via live chat, website embed, Sge, Api, or Ai assistant.
• Citations: Includes citations for credible responses.
• SOC-2 and GDPR compliant: Meets high security and privacy standards.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **3.3/5** | 3 Reviews |
| Ease of Use | 3.0/5 | Based on overall reviews |
| Customer Support | 3.0/5 | Based on overall reviews |
| Value for Money | 3.0/5 | Based on overall reviews |
| Features | 3.7/5 | Based on overall reviews |
| Recommendation percentage | 50% | (5/10 Likelihood to recommend) |

## About the vendor

- **Company**: Poll the People
- **Location**: Holliston, US

## Commercial Context

- **Starting Price**: USD 99.00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: CustomGPT.ai also offers annual subscription plans.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop)
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more

## Features

- AI Copilot
- API
- Activity Dashboard
- Alerts/Escalation
- Automated Responses
- Canned Responses
- Chatbot
- Code-free Development
- Content Generation
- Customer Experience Management
- Customer Support
- Customisable Branding
- Data Extraction
- Data Storage Management
- Document Management
- For Sales/Marketing
- For eCommerce
- Live Chat
- Machine Learning
- Monitoring

## Integrations (14 total)

- Confluence
- Google Drive
- HubSpot Content Hub
- HubSpot Marketing Hub
- Notion
- PDFShift
- SharePoint Azure AD Connect
- Shopify Collabs
- Squarespace
- Website
- Website Crawler
- YouTube
- Zapier
- Zendesk AI

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [Chatbot Software](https://www.getapp.com.au/directory/2795/chatbot/software)

## Related Categories

- [Chatbot Software](https://www.getapp.com.au/directory/2795/chatbot/software)
- [Generative AI Tools](https://www.getapp.com.au/directory/3874/generative-ai/software)
- [Artificial Intelligence (AI) Software](https://www.getapp.com.au/directory/1397/artificial-intelligence/software)

## Alternatives

1. [VideoExpress](https://www.getapp.com.au/software/2079121/videoexpress) — 4.7/5 (6123 reviews)
2. [ChatGPT](https://www.getapp.com.au/software/2070494/chatgpt) — 4.4/5 (336 reviews)
3. [Writesonic](https://www.getapp.com.au/software/2052811/writesonic) — 4.8/5 (2102 reviews)
4. [Anyword](https://www.getapp.com.au/software/2057947/anyword) — 4.8/5 (391 reviews)
5. [ElevenLabs](https://www.getapp.com.au/software/2071710/elevenlabs) — 4.7/5 (18 reviews)

## Reviews

### "Great Time Saving Product to Increase Engagement with your Site Visitors" — 5.0/5

> **stephen** | *20 November 2024* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: Really easy to set up
Great customer set up
Lots of great support documentation available
> 
> **Cons**: The monthly and annual plans are more expensive than other AI agent and chatbot options.
> 
> Really happy with how easy it is to leverage the demo tool to learn more about the numerous ways to utilize an AI agent on my site. Support has been fantastic and I am very impressed with the security of this tool.

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### "Not the best, not the worst" — 3.0/5

> **Nahid** | *24 October 2023* | Internet | Recommendation rating: 6.0/10
> 
> **Pros**: I think the UI was quite nice, and not too clunky compared to other chatbot builders
> 
> **Cons**: It seems to be much more expensive than any other chatbot builder ive seen

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### "Struggling with Service... My Frustrating Experience with CustomGPT Support" — 2.0/5

> **Josh** | *17 May 2024* | Telecommunications | Recommendation rating: 0.0/10
> 
> **Pros**: Their support will reply if you email them usually.
> 
> **Cons**: Dealing with CustomGPT has been a frustrating experience. Despite needing urgent access to our account after an employee's departure, their support team insisted on a tedious process involving the previous account holder, who was no longer with the company. Additionally, even after navigating that hurdle, they surprised us with an inactive subscription issue, blocking access to essential data unless we paid more. Their inflexible policies and lack of practical support in crucial business moments make them a challenging partner to rely on.

## Links

- [View on GetApp](https://www.getapp.com.au/software/2077597/customgpt-ai)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/emerging-technology-software/a/customgpt-ai/> |
| en-AE | <https://www.getapp.ae/software/2077597/customgpt-ai> |
| en-AU | <https://www.getapp.com.au/software/2077597/customgpt-ai> |
| en-CA | <https://www.getapp.ca/software/2077597/customgpt-ai> |
| en-GB | <https://www.getapp.co.uk/software/2077597/customgpt-ai> |
| en-IE | <https://www.getapp.ie/software/2077597/customgpt-ai> |
| en-NZ | <https://www.getapp.co.nz/software/2077597/customgpt-ai> |
| en-SG | <https://www.getapp.sg/software/2077597/customgpt-ai> |
| en-ZA | <https://www.getapp.za.com/software/2077597/customgpt-ai> |

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