---
description: Learn more about HostAI. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: HostAI Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Holiday Rental Management Software](/directory/183/vacation-rental/software) > [HostAI](/software/2076393/hostai)

# HostAI

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> HostAI is an AI-powered guest messaging software for short-term rentals designed to automate communication and enhance guest experiences. It can identify and track maintenance tasks, handle guest phone calls with voice AI, fill calendar gaps, and more.
> 
> Verdict: Rated **5.0/5** by 8 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of HostAI

Automates guest messaging and communication to save you time
Identifies and tracks maintenance tasks from guest messages
Handles guest phone calls with voice AI technology
Automates calendar availability messages for faster response times
Boosts revenue by filling calendar gaps with stay extensions

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 8 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 4.9/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: HostAI Labs

## Commercial Context

- **Starting Price**: USD 12.00
- **Pricing model**: Other (Free Trial)
- **Target Audience**: 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more

## Features

- Activity Dashboard
- Alerts/Notifications
- Availability Management
- Contact Management
- Customizable Templates
- Data Import/Export
- Data Synchronization
- Discount Management
- Email Management
- For Vacation Rentals
- Guest Check-in/Check-out
- Guest Communications
- Guest Experience Management
- Housekeeping Management
- Inbox Management
- Inventory Management
- Marketing Automation
- Mobile Access
- Multi-Channel Management
- Multi-Currency

## Integrations (8 total)

- Guesty
- Hostaway
- Hostfully
- Hostify
- Lodgify
- OwnerRez
- Slack
- WhatsApp

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [Holiday Rental Management Software](https://www.getapp.com.au/directory/183/vacation-rental/software)

## Alternatives

1. [Hostaway](https://www.getapp.com.au/software/106989/hostaway) — 4.8/5 (1524 reviews)
2. [Lodgify](https://www.getapp.com.au/software/91252/lodgify) — 4.5/5 (1282 reviews)
3. [Guesty Lite](https://www.getapp.com.au/software/111047/your-porter-app) — 4.7/5 (547 reviews)
4. [Breezeway](https://www.getapp.com.au/software/130003/breezeway) — 4.6/5 (195 reviews)
5. [OwnerRez](https://www.getapp.com.au/software/103059/ownerrez) — 4.9/5 (259 reviews)

## Reviews

### "Potential Game Changer" — 5.0/5

> **Sergiu** | *21 May 2024* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: HostAI is one of those rare apps that has the potential to become a game changer in the vacation rental space by streamlining all essential operations into one cohesive platform. Integrating HostAI into our workflow has notably improved efficiency, saving us considerable time each week that was previously spent managing multiple systems and resolving miscommunications. The main benefit we receive is the comprehensive suite of tools for guest communication, maintenance management, and IoT integration, which has enhanced the overall guest experience and operational smoothness. Working with the HostAI team has been a standout aspect—they are proactive, responsive, and deeply committed to continuous improvement, making the overall experience highly positive and supportive.
> 
> **Cons**: The platform still has plenty of room to improve however being in its early stages, we can't complain. The team has proven to be very proactive about adding features, upgrading and constantly improving so there's really nothing to dislike at this point.

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### "Very helpful ai for guest communication" — 5.0/5

> **Sandra** | *24 May 2024* | Management Consulting | Recommendation rating: 10.0/10
> 
> **Pros**: The ai which you can use for guest communication
> 
> **Cons**: There is no mobile app yet, but maybe in the future.

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### "HostAI: Innovative and Feature-Packed" — 5.0/5

> **Gerald** | *4 November 2024* | Real Estate | Recommendation rating: 5.0/10
> 
> **Pros**: Comprehensive Integrations: HostAI offers an extensive suite of tools, including channel messaging, SMS communication, and task assignments for teammates and cleaners. It also integrates seamlessly with Breezeway, making task management easier.AI Responsiveness: The AI provides quick and fairly accurate responses most of the time, helping streamline communication with guests and team members. Upsell Features: With triggers for gap nights and other opportunities, HostAI shows potential to boost revenue once fully optimized. Value for Money: The platform is budget-friendly for the range of features it provides, making it a great starting point for property managers.
> 
> **Cons**: Some Features Need Refinement: While the integrations are extensive, occasional bugs can cause unintended messaging issues or incomplete functionality (e.g., upsell triggers). Customer Support: Response times can be slow at times, but the team is willing to work with users to resolve issues. Customer response times have improved with the CEO and Co-Founder themselves even responding to customer service questions.
> 
> HostAI is a promising platform that brings a lot of functionality to short-term rental management. Despite some minor challenges, such as occasional messaging errors, it offers an excellent value for its price. The potential for improvement is evident, and with time and development, it is an indispensable tool for hosts looking to simplify their operations.

-----

### "The Future of Hosting" — 5.0/5

> **Tyler** | *20 May 2024* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: Thanks to Host.Ai, we're no longer glued to our phones\! Now, we can focus on creating memorable experiences for our guests while enjoying peace of mind. Happy guests, happy hosts\!
> 
> **Cons**: No cons with HostAi. Truly love everything they have doing and are continuing to do.
> 
> Nothing but good, they move fast and listen to their customers.

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### "Automate your STR business" — 5.0/5

> **Darren** | *23 May 2024* | Real Estate | Recommendation rating: 10.0/10
> 
> **Pros**: - Easy to use
- Easy to setup
- Great support from the team
- Ship changes and improvements SUPER fast
- Very accurate responses that don't sound like a robot
- It gets more powerful the more knowledge you add to it
> 
> **Cons**: I don't really have many cons to add. They are a startup, so there are some things they are still working out. I've tried a few other automated guest messaging applications, I even worked on building my own, but there is no way to justify the cost when these guys are doing great things.
> 
> It's been great. Nothing short of amazing. Great communications, great features, great product. All round great.

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## Links

- [View on GetApp](https://www.getapp.com.au/software/2076393/hostai)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/hospitality-travel-software/a/hostai/> |
| en-AE | <https://www.getapp.ae/software/2076393/hostai> |
| en-AU | <https://www.getapp.com.au/software/2076393/hostai> |
| en-CA | <https://www.getapp.ca/software/2076393/hostai> |
| en-GB | <https://www.getapp.co.uk/software/2076393/hostai> |
| en-IE | <https://www.getapp.ie/software/2076393/hostai> |
| en-NZ | <https://www.getapp.co.nz/software/2076393/hostai> |
| en-SG | <https://www.getapp.sg/software/2076393/hostai> |
| en-ZA | <https://www.getapp.za.com/software/2076393/hostai> |

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