---
description: Learn more about Message.help. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Message.help Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [CRM Software](/directory/230/crm/software) > [Message.help](/software/2076228/message-help)

# Message.help

Canonical: https://www.getapp.com.au/software/2076228/message-help

> A smarter way to sell through messaging apps. Manage customer chats, close more deals, and grow your business — all in one place.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Key benefits of Message.help

\* Centralized inbox for WhatsApp, Instagram, Facebook and Telegram messages&#10;&#10;\* Custom chatbot builder with flows, conditions and templates — no coding required&#10;&#10;\* Assign conversations, track agent performance, and control workload in real time&#10;&#10;\* Send bulk messages to segmented contacts while respecting WhatsApp policies&#10;&#10;\* Built-in dashboards with metrics on conversations, leads, and closing performance&#10;&#10;\* Secure infrastructure and multi-user access with role-based permissions&#10;&#10;\* Add extra users or channels anytime without switching plans

## About the vendor

- **Company**: Wahelp

## Commercial Context

- **Starting Price**: USD 23.00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: Message Help offers three simple monthly plans based on the number of users — not limited features. Every plan includes full access to all tools: chatbot, bulk messaging, automations, conversation assignment, reports, and more.&#10;&#10;Start Plan – $23 USD/month → 1 user&#10;&#10;Standart Plan – $47 USD/month → 3 users&#10;&#10;Pro Plan – $93 USD/month → 10 users&#10;&#10;Need more flexibility? You can add extra users or channels to any plan for just $17 USD each.&#10;We also offer custom plans tailored to your team’s size and workflow — just reach out.&#10;&#10;We don’t believe in hidden fees, upsells or locked features. What you see is what you get.&#10;All plans are ready to use from day one — no setup fees, no tech skills required.&#10;&#10;Perfect for small and growing teams that want to sell more with less effort.
- **Target Audience**: 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, Portuguese, Russian, Spanish
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- Access Controls/Permissions
- Activity Dashboard
- Alerts/Escalation
- Automated Responses
- Automated Scheduling
- Autoresponders
- Batch Communications
- Behavior Tracking
- CRM
- Campaign Management
- Campaign Segmentation
- Canned Responses
- Chat/Messaging
- Chatbot
- Code-free Development
- Configurable Workflow
- Contact Database
- Contact Management
- Contextual Targeting
- Coupons

## Integrations (5 total)

- Bitrix24
- Instagram
- Messenger
- Telegram
- WhatsApp

## Support Options

- Email/Help Desk
- Knowledge Base
- Chat

## Category

- [CRM Software](https://www.getapp.com.au/directory/230/crm/software)

## Related Categories

- [CRM Software](https://www.getapp.com.au/directory/230/crm/software)
- [SMS Marketing Software](https://www.getapp.com.au/directory/1291/sms-marketing/software)
- [Lead Management Software](https://www.getapp.com.au/directory/339/lead-management/software)
- [Mobile Marketing Software](https://www.getapp.com.au/directory/309/mobile-marketing/software)
- [Customer Communications Management Software](https://www.getapp.com.au/directory/1139/customer-communications-management/software)

## Alternatives

1. [Pipedrive](https://www.getapp.com.au/software/90507/pipedrive) — 4.5/5 (3042 reviews)
2. [Intercom](https://www.getapp.com.au/software/91379/intercom) — 4.5/5 (1131 reviews)
3. [Bitrix24](https://www.getapp.com.au/software/90602/bitrix24) — 4.2/5 (984 reviews)
4. [Thryv](https://www.getapp.com.au/software/113901/thryv) — 4.2/5 (505 reviews)
5. [Salesforce Marketing Cloud](https://www.getapp.com.au/software/607/salesforce-marketing-cloud) — 4.2/5 (526 reviews)

## Links

- [View on GetApp](https://www.getapp.com.au/software/2076228/message-help)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/it-management-software/a/message-help/> |
| en-AE | <https://www.getapp.ae/software/2076228/message-help> |
| en-AU | <https://www.getapp.com.au/software/2076228/message-help> |
| en-CA | <https://www.getapp.ca/software/2076228/message-help> |
| en-GB | <https://www.getapp.co.uk/software/2076228/message-help> |
| en-IE | <https://www.getapp.ie/software/2076228/message-help> |
| en-NZ | <https://www.getapp.co.nz/software/2076228/message-help> |
| en-SG | <https://www.getapp.sg/software/2076228/message-help> |
| en-ZA | <https://www.getapp.za.com/software/2076228/message-help> |
| es | <https://www.getapp.es/software/2076228/message-help> |
| es-CL | <https://www.getapp.cl/software/2076228/message-help> |
| es-CO | <https://www.getapp.com.co/software/2076228/message-help> |
| es-MX | <https://www.getapp.com.mx/software/2076228/message-help> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"GetApp Australia","address":{"@type":"PostalAddress","addressLocality":"Sydney","addressRegion":"NSW","postalCode":"2060","streetAddress":"Level 18 40 Mount Street North Sydney NSW 2060 Australia"},"description":"Review, Compare and Evaluate small business software. GetApp Australia has software offers, SaaS and Cloud Apps, independent evaluations and reviews.","email":"info@getapp.com.au","url":"https://www.getapp.com.au/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@id":"https://www.getapp.com.au/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/getapp","https://www.facebook.com/GetAppcom","https://www.linkedin.com/company/getapp-com-a-gartner-company/","https://www.instagram.com/getappcom/","https://www.youtube.com/c/GetAppCom"]},{"name":"Message.help","description":"Message.Help is a convenient tool for managing sales and customer communication in messaging apps. Track every interaction — from the first message to purchase — without missing a beat. Bring all your chats from WhatsApp (including WhatsApp Business), Instagram, Facebook, Telegram, and Viber into one unified inbox. Designed for small and medium businesses, it helps you effortlessly manage conversations, guide customers to decisions, and boost your revenue.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/16e68d81-857c-439d-a673-d8ea406ebae7.png","url":"https://www.getapp.com.au/software/2076228/message-help","@id":"https://www.getapp.com.au/software/2076228/message-help#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.com.au/#organization"},"applicationCategory":"BusinessApplication","offers":{"price":"23","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@id":"https://www.getapp.com.au/software/2076228/message-help#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"CRM Software","position":2,"item":"/directory/230/crm/software","@type":"ListItem"},{"name":"Message.help","position":3,"item":"/software/2076228/message-help","@type":"ListItem"}]}]}
</script>
