---
description: Learn more about Clientbook. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Clientbook Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [CRM Software](/directory/230/crm/software) > [Clientbook](/software/2076056/clientbook)

# Clientbook

Canonical: https://www.getapp.com.au/software/2076056/clientbook

> Clientbook is a CRM solution, available for desktop and mobile devices, built specifically for the unique challenges and experiences of retail businesses. It helps organize client profiles with features like transaction histories and wish lists to enable meaningful interactions. The software also includes messaging capabilities to reach clients beyond the storefront via personalized text and web chat communication tools.
> 
> Verdict: Rated **4.0/5** by 4 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Clientbook

Organizes client profiles with transaction histories, wish lists, and more for meaningful interactions

Sends personalized messages via text and web chat to reach clients beyond the storefront

Sets up automated reminders, messages, and review requests for easy follow-ups and repeat business

Tracks floor team's progress, sets goals, and monitors pipeline for visibility that drives performance

Provides data and analytics to guide informed decision making

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.0/5** | 4 Reviews |
| Ease of Use | 4.3/5 | Based on overall reviews |
| Customer Support | 4.0/5 | Based on overall reviews |
| Value for Money | 3.3/5 | Based on overall reviews |
| Features | 3.8/5 | Based on overall reviews |
| Recommendation percentage | 60% | (6/10 Likelihood to recommend) |

## About the vendor

- **Company**: Clientbook
- **Founded**: 2018

## Commercial Context

- **Starting Price**: USD 295.00
- **Pricing model**: Other
- **Target Audience**: 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- Alerts/Notifications
- Contact Management
- Email Management
- Email Marketing
- Interaction Tracking
- Lead Management
- Lead Qualification
- Marketing Automation
- Mobile Access
- Referral Tracking
- Reminders
- Reporting/Analytics
- Segmentation
- Workflow Management

## Integrations (2 total)

- Rain POS
- The EDGE

## Support Options

- Email/Help Desk
- Phone Support
- Chat

## Category

- [CRM Software](https://www.getapp.com.au/directory/230/crm/software)

## Alternatives

1. [HubSpot CRM](https://www.getapp.com.au/software/102533/hubspot-crm) — 4.5/5 (4451 reviews)
2. [Zoho CRM](https://www.getapp.com.au/software/9908/zoho-crm) — 4.3/5 (6964 reviews)
3. [Bigin by Zoho CRM](https://www.getapp.com.au/software/142099/bigin-by-zoho-crm) — 4.7/5 (724 reviews)
4. [Salesforce Sales Cloud](https://www.getapp.com.au/software/90378/salesforce) — 4.4/5 (18768 reviews)
5. [Kylas Sales CRM](https://www.getapp.com.au/software/2052749/kylas) — 4.8/5 (573 reviews)

## Reviews

### "Client book" — 4.0/5

> **Verified Reviewer** | *11 August 2019* | Consumer Goods | Recommendation rating: 7.0/10
> 
> **Pros**: Great tool for keeping track of clients info and details. Easy to use and lookup
> 
> **Cons**: It could have other features to help categorize clients listed

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### "Clientbook CRM Manager" — 4.0/5

> **Kate** | *15 May 2024* | Retail | Recommendation rating: 4.0/10
> 
> **Pros**: I love the automations and how easy it is to get started and synced with your website.
> 
> **Cons**: The customer service is iffy. You rarely will have your issue fixed same day, if ever. They continue to add features haphazardly while they should fix the issues we currently need fixed.

-----

### "Getting better, but still a work in progress" — 3.0/5

> **Brenda** | *17 July 2023* | Luxury Goods & Jewelry | Recommendation rating: 3.0/10
> 
> **Pros**: integration with our POS system, messaging customers
> 
> **Cons**: Can't see Google or Facebook reviews which are very important to us
> 
> some stuff is great, but not really user friendly, but the customer support is great

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### "Clientbook is a great tool to stay connected and generate leads with customers" — 5.0/5

> **beau** | *25 November 2022* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: We love the ability to set reminders to make sure we reach out to clients on important dates.
> 
> **Cons**: It does take time to integrate with our Point of Sale system.  But once it is done it is worth the time spent.
> 
> Clientbook is a great tool and platform to use and the customer service from their team is top notch.

## Links

- [View on GetApp](https://www.getapp.com.au/software/2076056/clientbook)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-management-software/a/clientbook/> |
| en-AE | <https://www.getapp.ae/software/2076056/clientbook> |
| en-AU | <https://www.getapp.com.au/software/2076056/clientbook> |
| en-CA | <https://www.getapp.ca/software/2076056/clientbook> |
| en-GB | <https://www.getapp.co.uk/software/2076056/clientbook> |
| en-IE | <https://www.getapp.ie/software/2076056/clientbook> |
| en-NZ | <https://www.getapp.co.nz/software/2076056/clientbook> |
| en-SG | <https://www.getapp.sg/software/2076056/clientbook> |
| en-ZA | <https://www.getapp.za.com/software/2076056/clientbook> |

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