---
description: Learn more about CustomerBase. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: CustomerBase Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Appointment Scheduling Software](/directory/316/appointments-scheduling/software) > [CustomerBase](/software/2075700/customerbase)

# CustomerBase

Canonical: https://www.getapp.com.au/software/2075700/customerbase

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> CustomerBase is a customer relationship management (CRM) solution for small businesses that helps manage sales, operations, client services, and reputation. The platform allows users to send invoices, schedule and dispatch employees, create estimates, generate reviews, and accept online payments.
> 
> Verdict: Rated **5.0/5** by 48 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 48 Reviews |
| Ease of Use | 4.9/5 | Based on overall reviews |
| Customer Support | 4.9/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.8/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: CustomerBase

## Commercial Context

- **Pricing Details**: Please contact CustomerBase for pricing details.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Notifications
- Appointment Management
- Automated Scheduling
- Availability Management
- Billing & Invoicing
- Calendar Management
- Client Database
- Client Management
- Client Portal
- Confirmations/Reminders
- Contact Management
- Credit Card Processing
- Customer History
- Customisable Branding
- Customisable Forms
- Customizable Fields
- Customizable Reports

## Support Options

- Email/Help Desk
- Phone Support
- Chat

## Category

- [Appointment Scheduling Software](https://www.getapp.com.au/directory/316/appointments-scheduling/software)

## Related Categories

- [Appointment Scheduling Software](https://www.getapp.com.au/directory/316/appointments-scheduling/software)
- [CRM Software](https://www.getapp.com.au/directory/230/crm/software)
- [Payment Processing Software](https://www.getapp.com.au/directory/23/payment-management/software)

## Alternatives

1. [PayPal](https://www.getapp.com.au/software/91263/paypal) — 4.6/5 (26367 reviews)
2. [Venmo](https://www.getapp.com.au/software/106635/venmo) — 4.7/5 (9279 reviews)
3. [Stripe](https://www.getapp.com.au/software/91015/stripe) — 4.6/5 (3330 reviews)
4. [Square Payments](https://www.getapp.com.au/software/112251/square-payments-processing) — 4.7/5 (2680 reviews)
5. [HoneyBook](https://www.getapp.com.au/software/108739/honeybook) — 4.7/5 (679 reviews)

## Reviews

### "Simply Roadside" — 5.0/5

> **Roosevelt** | *2 October 2024* | Automotive | Recommendation rating: 10.0/10
> 
> **Pros**: Customer service is great understanding and helpful.
> 
> **Cons**: Nothing that i could think of i was very satisfied
> 
> Great customer service understanding and helpful thank u for all your time and help

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### "Customerbase review" — 5.0/5

> **Jimar** | *16 September 2024* | Airlines/Aviation | Recommendation rating: 10.0/10
> 
> **Pros**: Everything... wxcpet how mich i use to pay monthly
> 
> **Cons**: The paymens took a lil longer to precess
> 
> \[sensitive content hidden\] is my go to guy. He helps me qith everything and i request him when i nned assistance

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### "Easy & efficient" — 5.0/5

> **Francisca** | *3 May 2024* | Consumer Services | Recommendation rating: 3.0/10
> 
> **Pros**: Easy to use and has many ways to use it for the business all in one place.
> 
> **Cons**: It takes a while to get used to if you’re not used to technology and apps.

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### "working on it" — 5.0/5

> **Ariceles** | *17 October 2024* | Higher Education | Recommendation rating: 9.0/10
> 
> **Pros**: customer service was great\! Tbeh weikm answer questions
> 
> **Cons**: n/a There is not enough data at this time to leave a remark
> 
> excellent \[sensitive content hidden\] is nice l😊 I hope she stays with me

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### "customer base review" — 5.0/5

> **Anthony** | *11 October 2024* | Automotive | Recommendation rating: 10.0/10
> 
> **Pros**: very helpful and would recommend to others
> 
> **Cons**: no bad experiences yet and hopefully can stay that way
> 
> very helpful and relatable. will recommend

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## Links

- [View on GetApp](https://www.getapp.com.au/software/2075700/customerbase)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-management-software/a/customerbase/> |
| en-AE | <https://www.getapp.ae/software/2075700/customerbase> |
| en-AU | <https://www.getapp.com.au/software/2075700/customerbase> |
| en-CA | <https://www.getapp.ca/software/2075700/customerbase> |
| en-GB | <https://www.getapp.co.uk/software/2075700/customerbase> |
| en-IE | <https://www.getapp.ie/software/2075700/customerbase> |
| en-NZ | <https://www.getapp.co.nz/software/2075700/customerbase> |
| en-SG | <https://www.getapp.sg/software/2075700/customerbase> |
| en-ZA | <https://www.getapp.za.com/software/2075700/customerbase> |

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