---
description: Learn more about CustomerBase. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: CustomerBase Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Appointment Scheduling Software](/directory/316/appointments-scheduling/software) > [CustomerBase](/software/2075700/customerbase)

# CustomerBase

Canonical: https://www.getapp.com.au/software/2075700/customerbase

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> CustomerBase is a customer relationship management (CRM) solution for small businesses that helps manage sales, operations, client services, and reputation. The platform allows users to send invoices, schedule and dispatch employees, create estimates, generate reviews, and accept online payments.
> 
> Verdict: Rated **5.0/5** by 49 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 49 Reviews |
| Ease of Use | 4.9/5 | Based on overall reviews |
| Customer Support | 4.9/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.8/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: CustomerBase

## Commercial Context

- **Pricing Details**: Please contact CustomerBase for pricing details.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Notifications
- Appointment Management
- Automated Scheduling
- Availability Management
- Billing & Invoicing
- Calendar Management
- Calendar Sync
- Client Database
- Client Management
- Client Portal
- Confirmations/Reminders
- Contact Database
- Contact Management
- Credit Card Processing
- Customer Database
- Customer History
- Customisable Branding

## Support Options

- Email/Help Desk
- Phone Support
- Chat

## Category

- [Appointment Scheduling Software](https://www.getapp.com.au/directory/316/appointments-scheduling/software)

## Related Categories

- [Appointment Scheduling Software](https://www.getapp.com.au/directory/316/appointments-scheduling/software)
- [CRM Software](https://www.getapp.com.au/directory/230/crm/software)
- [Payment Processing Software](https://www.getapp.com.au/directory/23/payment-management/software)

## Alternatives

1. [PayPal](https://www.getapp.com.au/software/91263/paypal) — 4.6/5 (26606 reviews)
2. [Venmo](https://www.getapp.com.au/software/106635/venmo) — 4.7/5 (9302 reviews)
3. [Stripe](https://www.getapp.com.au/software/91015/stripe) — 4.6/5 (3371 reviews)
4. [Square Payments](https://www.getapp.com.au/software/112251/square-payments-processing) — 4.7/5 (2706 reviews)
5. [HoneyBook](https://www.getapp.com.au/software/108739/honeybook) — 4.7/5 (686 reviews)

## Reviews

### "Amazing Service" — 5.0/5

> **Maria** | *3 December 2024* | Consumer Services | Recommendation rating: 10.0/10
> 
> **Pros**: They actually take the time to understand you and show you the system.
> 
> **Cons**: Nothing really\! They explained everything throughly and answered all my questions.

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### "Great service" — 5.0/5

> **Daryl** | *12 March 2025* | Consumer Services | Recommendation rating: 10.0/10
> 
> **Pros**: They are accommodating and very helpful\!
> 
> **Cons**: Nothing…everything was smooth. I can’t think of anything I didn’t like
> 
> It was great, she was very informative, patient  helpful

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### "Easy & efficient" — 5.0/5

> **Francisca** | *3 May 2024* | Consumer Services | Recommendation rating: 3.0/10
> 
> **Pros**: Easy to use and has many ways to use it for the business all in one place.
> 
> **Cons**: It takes a while to get used to if you’re not used to technology and apps.

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### "Very pleased with Customer Base" — 5.0/5

> **Alleen** | *4 December 2024* | Higher Education | Recommendation rating: 10.0/10
> 
> **Pros**: \[sensitive content hidden\] was patient and kind. He walked me through the entire invoice creating process
> 
> **Cons**: When \[sensitive content hidden\] was trying to explain the process to me, her English was  very hard for me to understand
> 
> \[sensitive content hidden\] was AMAZING\!\!
He took all the time that I needed to answer all of my questions

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### "Great Product" — 5.0/5

> **Salem** | *19 November 2024* | Construction | Recommendation rating: 8.0/10
> 
> **Pros**: Easy to use and professional. It is not clunky.
> 
> **Cons**: Nothing. It is a good software that anyone can use.
> 
> I am satisfied. Easy to use app and software.

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## Links

- [View on GetApp](https://www.getapp.com.au/software/2075700/customerbase)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-management-software/a/customerbase/> |
| en-AE | <https://www.getapp.ae/software/2075700/customerbase> |
| en-AU | <https://www.getapp.com.au/software/2075700/customerbase> |
| en-CA | <https://www.getapp.ca/software/2075700/customerbase> |
| en-GB | <https://www.getapp.co.uk/software/2075700/customerbase> |
| en-IE | <https://www.getapp.ie/software/2075700/customerbase> |
| en-NZ | <https://www.getapp.co.nz/software/2075700/customerbase> |
| en-SG | <https://www.getapp.sg/software/2075700/customerbase> |
| en-ZA | <https://www.getapp.za.com/software/2075700/customerbase> |

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