---
description: Learn more about KIX. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: KIX Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [IT Service Software](/directory/1049/it-service/software) > [KIX](/software/2075691/kix)

# KIX

Canonical: https://www.getapp.com.au/software/2075691/kix

> KIX is a service management software solution for IT service management (ITSM) and technical customer service. It offers features tailored for organizations of all sizes, from SMEs to large enterprises in the public and private sectors.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: cape IT

## Commercial Context

- **Starting Price**: EUR 33.00
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, German
- **Available Countries**: Albania, Andorra, Anguilla, Antigua and Barbuda, Aruba, Austria, Bahamas, Barbados, Belarus, Belgium, Belize, Bermuda, Bosnia and Herzegovina, British Virgin Islands, Bulgaria, Canada, Cayman Islands, Costa Rica, Croatia, Cuba and 69 more

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Approval Process Control
- Asset Lifecycle Management
- Asset Tracking
- Audit Management
- Availability Management
- CRM
- Capacity Management
- Change Management
- Client Portal
- Configuration Management
- Customer Portal
- Customer Support
- Customisable Branding
- Customisable Forms

## Integrations (3 total)

- Deskcenter Management Suite
- baramundi Management Suite
- opsi

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)

## Category

- [IT Service Software](https://www.getapp.com.au/directory/1049/it-service/software)

## Related Categories

- [IT Service Software](https://www.getapp.com.au/directory/1049/it-service/software)
- [Incident Management Software](https://www.getapp.com.au/directory/1415/incident-management/software)
- [Service Desk Software](https://www.getapp.com.au/directory/1249/service-desk/software)
- [Help Desk Software](https://www.getapp.com.au/directory/287/help-desk-ticketing/software)
- [Customer Service Software](https://www.getapp.com.au/directory/231/customer-service/software)

## Alternatives

1. [Freshservice](https://www.getapp.com.au/software/91351/freshservice) — 4.5/5 (685 reviews)
2. [JIRA Service Management](https://www.getapp.com.au/software/91811/jira-service-management) — 4.5/5 (763 reviews)
3. [Deepser](https://www.getapp.com.au/software/2002751/deepser) — 4.6/5 (56 reviews)
4. [TOPdesk](https://www.getapp.com.au/software/111785/topdesk) — 4.4/5 (110 reviews)
5. [ManageEngine ServiceDesk Plus](https://www.getapp.com.au/software/20521/manageengine-service-desk-plus) — 4.4/5 (227 reviews)

## Links

- [View on GetApp](https://www.getapp.com.au/software/2075691/kix)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/2075691/kix> |
| de-AT | <https://www.getapp.at/software/2075691/kix> |
| en | <https://www.getapp.com/customer-service-support-software/a/kix/> |
| en-AE | <https://www.getapp.ae/software/2075691/kix> |
| en-AU | <https://www.getapp.com.au/software/2075691/kix> |
| en-CA | <https://www.getapp.ca/software/2075691/kix> |
| en-GB | <https://www.getapp.co.uk/software/2075691/kix> |
| en-IE | <https://www.getapp.ie/software/2075691/kix> |
| en-NZ | <https://www.getapp.co.nz/software/2075691/kix> |
| en-SG | <https://www.getapp.sg/software/2075691/kix> |
| en-ZA | <https://www.getapp.za.com/software/2075691/kix> |

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