---
description: Learn more about Knowledge Management. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Knowledge Management Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Knowledge Management Systems](/directory/257/knowledge-management/software) > [Knowledge Management](/software/2075404/knowledge-management)

# Knowledge Management

Canonical: https://www.getapp.com.au/software/2075404/knowledge-management

> Knowledge Management tool helps an organization to keep and organize the documentation, FAQ, and other related information in one single place which is easily accessible for both internal and external stakeholders.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Knowledge Management

The Knowledge Management tool is not only great for business, but it’s also great for your customers. Providing a thorough knowledge management tool is key to helping customers help themselves and improving the overall customer experience.

Organizes and makes information accessible from a single source of truth
Keeps information up to date
Secure Microsoft Environment
Simple and Easy to Use

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Beyond Key
- **Founded**: 2005

## Commercial Context

- **Pricing model**: Per User
- **Pricing Details**: Custom
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Access Controls/Permissions
- Alerts/Notifications
- Catalog Management
- Collaboration Tools
- Content Management
- Customisable Branding
- Data Import/Export
- Document Management
- Full Text Search
- Knowledge Base Management
- Self Service Portal
- Tagging

## Category

- [Knowledge Management Systems](https://www.getapp.com.au/directory/257/knowledge-management/software)

## Alternatives

1. [Microsoft SharePoint](https://www.getapp.com.au/software/90850/sharepoint) — 4.4/5 (5429 reviews)
2. [Confluence](https://www.getapp.com.au/software/90949/confluence) — 4.5/5 (3678 reviews)
3. [Notion](https://www.getapp.com.au/software/132111/notion) — 4.7/5 (2728 reviews)
4. [Guru](https://www.getapp.com.au/software/123167/guru) — 4.8/5 (639 reviews)
5. [Paperpile](https://www.getapp.com.au/software/2050352/paperpile) — 4.8/5 (122 reviews)

## Reviews

### "Great benefits from Knowledge Management" — 5.0/5

> **Arnav** | *13 May 2019* | Automotive | Recommendation rating: 10.0/10
> 
> **Pros**: This add-in is super easy to use and let's us store lots of information about our training policies and procedures and other company info all in one place. This also makes it super easy to train new employees, which helps us save time and money training.
> 
> **Cons**: I can't say that there's really anything I dislike about the software or would change. It delivers on exactly what it promises.

## Links

- [View on GetApp](https://www.getapp.com.au/software/2075404/knowledge-management)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/collaboration-software/a/knowledge-management/> |
| en-AE | <https://www.getapp.ae/software/2075404/knowledge-management> |
| en-AU | <https://www.getapp.com.au/software/2075404/knowledge-management> |
| en-CA | <https://www.getapp.ca/software/2075404/knowledge-management> |
| en-GB | <https://www.getapp.co.uk/software/2075404/knowledge-management> |
| en-IE | <https://www.getapp.ie/software/2075404/knowledge-management> |
| en-NZ | <https://www.getapp.co.nz/software/2075404/knowledge-management> |
| en-SG | <https://www.getapp.sg/software/2075404/knowledge-management> |
| en-ZA | <https://www.getapp.za.com/software/2075404/knowledge-management> |

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