---
description: Learn more about Ybug. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Ybug Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Bug Tracking Software](/directory/1003/bug-tracking/software) > [Ybug](/software/2075195/ybug)

# Ybug

Canonical: https://www.getapp.com.au/software/2075195/ybug

Page: 1 / 2\
Next: [Next page](https://www.getapp.com.au/software/2075195/ybug?page=2)

> User-friendly visual feedback widget and bug reporting tool for websites. Get bug reports directly into Asana, Slack and Trello, GitHub and many more
> 
> Verdict: Rated **4.8/5** by 26 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Key benefits of Ybug

\- Collect feedback with screenshots – Get screenshot of the page along with the feedback and all the necessary context such as browser and environment details.
- Client-side error recording – Ybug captures Javascript errors and console output for faster bug reproduction and debugging.
- Integrates with existing bug trackers.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 26 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.9/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Ybug
- **Founded**: 2016

## Commercial Context

- **Starting Price**: EUR 29.00
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Pricing Details**: Ybug offers a 10-day free trial, so that you can try all the features. No credit dard needed.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Croatian, Czech, English, French, German, Italian, Polish, Portuguese, Russian, Slovak, Spanish, Turkish, Ukrainian
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 210 more

## Features

- Activity Dashboard
- Audit Trail
- Bug Tracking
- Bug/Issue Capture
- Customizable Fields
- Feedback Management
- Issue Management
- Issue Tracking
- Multiple Projects
- Project Management
- Single Sign On
- Task Management
- Task Planning
- Third-Party Integrations
- Ticket Management

## Integrations (21 total)

- Asana
- Basecamp
- Bitbucket
- ClickUp
- Freshdesk
- GitHub
- GitLab
- Intercom
- Jira
- Pivotal Tracker
- Quire
- Redmine
- Slack
- Teamwork.com
- Trello

... and 6 more integrations

## Support Options

- Email/Help Desk
- Chat

## Category

- [Bug Tracking Software](https://www.getapp.com.au/directory/1003/bug-tracking/software)

## Alternatives

1. [Jira](https://www.getapp.com.au/software/9953/jira) — 4.4/5 (15350 reviews)
2. [GitHub](https://www.getapp.com.au/software/90537/github) — 4.8/5 (6167 reviews)
3. [TestMu AI](https://www.getapp.com.au/software/111387/lambdatest) — 4.6/5 (543 reviews)
4. [Mattermost](https://www.getapp.com.au/software/111417/mattermost) — 4.4/5 (168 reviews)
5. [JIRA Service Management](https://www.getapp.com.au/software/91811/jira-service-management) — 4.5/5 (768 reviews)

## Reviews

### "Very smooth and helpful" — 5.0/5

> **Kevin** | *14 February 2025* | Internet | Recommendation rating: 10.0/10
> 
> **Pros**: It's great as a visual feedback tool integrated into the Intercom messenger widget we have on our page. Support is also very prompt and friendly.
> 
> **Cons**: Some of the instructions for first install could be even clearer but with the friendly support it was no issue.
> 
> Very smooth and helpful. Has all the features we need.

-----

### "Tried every other feedback widget - Ybug is the clear winner" — 5.0/5

> **Rodrig** | *22 October 2025* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: I run a software development agency and I've tried every other feedback tool out there - Ybug is the clear winner. It will offer all the critical features that you need. If it doesn't, the Ybug team is the most responsive I've seen and you can rest assure they'll add it if you ask them. :)
> 
> **Cons**: Nothing really - it gets the job done well and reliably every single time. The only super small thing I'd see as a downside not having a guest mode for clients to come view reported feedback, but Ybug connects to most PM tools where our clients are already in.

-----

### "Simple to set up" — 4.0/5

> **Ben** | *31 March 2021* | Railroad Manufacture | Recommendation rating: 4.0/10
> 
> **Pros**: Easy to set up, and the integrations with Github and other providers are smooth.
> 
> **Cons**: There were a few usability bugs like users reporting their cursor disappearing (black on black) during the screenshot and whatnot. It's tough having a feedback tool with no clear way of providing feedback on it.

-----

### "Great software for visual bug reporting\!" — 5.0/5

> **Noah** | *4 September 2023* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: We use it daily to help client capture feedback and send this feedback directly to our project management tool basecamp.
> 
> **Cons**: Nothing, to be honest. It does everything we need.

-----

### "Ybug is a great feedback gathering tool" — 5.0/5

> **Jakub** | *30 November 2022* | Computer Software | Recommendation rating: 8.0/10
> 
> **Pros**: Ybug is as easy to use as it was to deploy and customize for our app. It made reporting bugs, suggestions, and opinions much easier, streamlined, and organized.So far we only tested the integration with Slack, which went very smoothly, and we're looking forward to using more integrations, especially with JIRA.
> 
> **Cons**: As mentioned before, the only thing we're missing is being able to set our own ticket statuses to better match our process. I expect it could be solved by integrating with e.g. JIRA, but it would be great if we could customize it in Ybug directly.The restriction for 1 integration per project in the Basic plan is really limiting.
> 
> Overall it's working great so far, though we haven't been using it very long.

-----

Page: 1 / 2\
Next: [Next page](https://www.getapp.com.au/software/2075195/ybug?page=2)

## Links

- [View on GetApp](https://www.getapp.com.au/software/2075195/ybug)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/it-management-software/a/ybug/> |
| en-AE | <https://www.getapp.ae/software/2075195/ybug> |
| en-AU | <https://www.getapp.com.au/software/2075195/ybug> |
| en-CA | <https://www.getapp.ca/software/2075195/ybug> |
| en-GB | <https://www.getapp.co.uk/software/2075195/ybug> |
| en-IE | <https://www.getapp.ie/software/2075195/ybug> |
| en-NZ | <https://www.getapp.co.nz/software/2075195/ybug> |
| en-SG | <https://www.getapp.sg/software/2075195/ybug> |
| en-ZA | <https://www.getapp.za.com/software/2075195/ybug> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"GetApp Australia","address":{"@type":"PostalAddress","addressLocality":"Sydney","addressRegion":"NSW","postalCode":"2060","streetAddress":"Level 18 40 Mount Street North Sydney NSW 2060 Australia"},"description":"Review, Compare and Evaluate small business software. GetApp Australia has software offers, SaaS and Cloud Apps, independent evaluations and reviews.","email":"info@getapp.com.au","url":"https://www.getapp.com.au/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@id":"https://www.getapp.com.au/#organization","@type":"Organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/getapp","https://www.facebook.com/GetAppcom","https://www.instagram.com/getappcom/","https://www.youtube.com/c/GetAppCom"]},{"name":"Ybug","description":"Ybug is a user-friendly visual feedback and bug reporting on websites. Integrates with 25+ platforms such as Asana, Slack, Trello, and GitHub and many more. Get comprehensive bug reports including screenshots, video clips, browser environment details, and console logs, empowering teams to quickly identify and resolve issues.","url":"https://www.getapp.com.au/software/2075195/ybug","@id":"https://www.getapp.com.au/software/2075195/ybug#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.8,"bestRating":5,"ratingCount":26},"offers":{"price":"29","@type":"Offer","priceCurrency":"EUR"},"operatingSystem":"Cloud"},{"@id":"https://www.getapp.com.au/software/2075195/ybug#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Bug Tracking Software","position":2,"item":"/directory/1003/bug-tracking/software","@type":"ListItem"},{"name":"Ybug","position":3,"item":"/software/2075195/ybug","@type":"ListItem"}]}]}
</script>