---
description: Learn more about Prompt Health. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
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title: Prompt Health Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Medical Software](/directory/67/medical-practice/software) > [Prompt Health](/software/2075107/prompt)

# Prompt Health

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> Cloud-based, AI-powered EMR and practice management platform for U.S.
> 
> Verdict: Rated **4.8/5** by 51 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Prompt Health

\* Significantly reduces documentation time on initial evaluations and daily notes through AI ambient scribing, allowing clinicians to focus more on patient care rather than administrative tasks.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 51 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Prompt Therapy Solutions

## Commercial Context

- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: Please contact Prompt Health for pricing details.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Analytics
- Appointment Management
- Approval Process Control
- Assessment Management
- Automated Scheduling
- Billing & Invoicing
- Calendar Management
- Calendar Sync
- Cancellation Management
- Charting
- Check-in/Check-out
- Claims Management
- Clinical Documentation
- Clinical Notes
- Coding Assistance
- Commenting/Notes

## Integrations (8 total)

- CardConnect
- Engage
- FOTO
- Kno2
- Practice Intel
- Second Door Health
- SideKick
- Weave

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [Medical Software](https://www.getapp.com.au/directory/67/medical-practice/software)

## Related Categories

- [Medical Software](https://www.getapp.com.au/directory/67/medical-practice/software)
- [Physical Therapy Software](https://www.getapp.com.au/directory/76/physical-therapy/software)
- [Patient Scheduling Software](https://www.getapp.com.au/directory/3825/patient-scheduling/software)
- [Patient Management Software](https://www.getapp.com.au/directory/901/patient-management/software)
- [Medical Billing Software](https://www.getapp.com.au/directory/64/medical-billing/software)

## Alternatives

1. [Fusion](https://www.getapp.com.au/software/108867/fusion) — 4.3/5 (708 reviews)
2. [SPRY](https://www.getapp.com.au/software/2063505/spry) — 4.8/5 (72 reviews)
3. [WebPT](https://www.getapp.com.au/software/91031/webpt) — 4.2/5 (484 reviews)
4. [Jane](https://www.getapp.com.au/software/122271/jane-app) — 4.8/5 (535 reviews)
5. [Nookal](https://www.getapp.com.au/software/2052092/nookal) — 4.5/5 (90 reviews)

## Reviews

### "Prompt Review" — 5.0/5

> **Amanda** | *21 February 2025* | Medical Practice | Recommendation rating: 10.0/10
> 
> **Pros**: Prompt Customer service always goes above and beyond to help us with whatever we need. 
The program is great because it applies electronic payments for us as well as alerts us to any claims that need attention right away.
> 
> **Cons**: There really isn't anything to dislike about Prompt
> 
> Prompt has made us more efficient in getting claims paid quicker from insurances, which is a huge deal. They alert us to any claims that need attention on a daily basis. Prompt also applies out all electronic payments so that saves a lot of time as well.

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### "Best EMR on the Market" — 5.0/5

> **Josh** | *13 February 2025* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: The transparency, the ability to see live reports and make educated business decisions with accurate data. It is amazing how user friendly it is and it's ability to be very forgiving. Mistakes are easily correctible and the user log/time and date stamps allows users to track what has been done on any patient file very easily.
> 
> **Cons**: I do believe that billing 2.0's user interface may need some adjusting, however, that could also just be me being stubborn and not wanting change.
> 
> It is amazing, the EMR, the support, every individual I have had interactions with. You can tell that the culture of the business is one that truly cares about their employees and clients.

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### "Owner /Physical therapist" — 4.0/5

> **Brandon** | *14 February 2025* | Medical Practice | Recommendation rating: 3.0/10
> 
> **Pros**: The ease of soap notes, billing and check out process. I like the fact there’s a link / portal for current patients to schedule appts
> 
> **Cons**: The button clicking for all the measurements. To me is slow/ clunky. 
Drop down might be better. 
Perhaps just a personal preference.
2024 there were a ton of servers being down and not able to access prompt.
> 
> Overall pretty good. You guys are working hard to update / improve the product. 
Can you make a link / portal for new patients to be able to sign up online.

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### "Prompt Review" — 5.0/5

> **Carlos** | *17 February 2025* | Medical Practice | Recommendation rating: 7.0/10
> 
> **Pros**: The EMR system is intuitive and highly efficient, streamlining workflows with a clean interface and robust features.
> 
> **Cons**: One downside is that the system can have a steep learning curve for new users, requiring some time to fully navigate and customize to individual workflow needs.
> 
> Overall, the EMR system offers a highly efficient and user-friendly experience, with strong integration capabilities and time-saving automation. While there is a learning curve, once familiarized, it significantly enhances workflow efficiency and productivity. A solid choice for healthcare professionals looking for a reliable digital solution.

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### "Prompt has been so helpful\!" — 5.0/5

> **Vilma** | *21 February 2025* | Medical Practice | Recommendation rating: 10.0/10
> 
> **Pros**: Ease of scheduling: copy and pasting appointments/meetings or sending a booking link directly to the patient. Being able to send paperwork prior to the intial evaluation is one of my favorite features.
> 
> **Cons**: Multiple day scheduling gets frustrating when I want to edit the entire group of appointments, but have to do it one by one once its been initally set.
> 
> It's great\! Everything feels a little more streamlined and quicker. Scheduling patients, easily collecting payments from patients, reviewing claims and posting responses and releasing charges is all simple.

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## Links

- [View on GetApp](https://www.getapp.com.au/software/2075107/prompt)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/healthcare-pharmaceuticals-software/a/prompt/> |
| en-AE | <https://www.getapp.ae/software/2075107/prompt> |
| en-AU | <https://www.getapp.com.au/software/2075107/prompt> |
| en-CA | <https://www.getapp.ca/software/2075107/prompt> |
| en-GB | <https://www.getapp.co.uk/software/2075107/prompt> |
| en-IE | <https://www.getapp.ie/software/2075107/prompt> |
| en-NZ | <https://www.getapp.co.nz/software/2075107/prompt> |
| en-SG | <https://www.getapp.sg/software/2075107/prompt> |
| en-ZA | <https://www.getapp.za.com/software/2075107/prompt> |

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