---
description: Learn more about Hopper. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Hopper Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Chatbot Software](/directory/2795/chatbot/software) > [Hopper](/software/2075070/hopper-1)

# Hopper

Canonical: https://www.getapp.com.au/software/2075070/hopper-1

> Combine the power of Salesforce and WhatsApp Business. 
Implement smart WhatsApp chatbots and improve your team's productivity and client satisfaction\!
> 
> Verdict: Rated **4.8/5** by 4 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Hopper

Manage WhatsApp conversations without leaving your Salesforce Org

Supports all kinds of media files: The application allows  receiving various multimedia files (images, videos, PDF files and more)

Customized Reports: Hopper is 100% integrated with Salesforce's native reports and dashboards, helping you track your team’s performance.

Mobile Support: Your team can manage conversations from anywhere through standard Salesforce mobile applications.

Automate communication processes through templates, message scheduling and chatbots  that automate a large part of customers´ communication flow

Boost Productivity: Assign conversations to different agents and automatically back up all conversations in Salesforce, freeing up time to identify new business opportunities.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 4 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 4.5/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Hopper

## Commercial Context

- **Starting Price**: USD 18.00
- **Pricing model**: Per User (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, Portuguese, Spanish
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- AI Copilot
- API
- Activity Dashboard
- Activity Tracking
- Appointment Management
- Appointment Scheduling
- Automated Responses
- Automated Routing
- Autoresponders
- Batch Communications
- CRM
- Campaign Management
- Chat/Messaging
- Chatbot
- Collaboration Tools
- Communication Management
- Compliance Management
- Customer Database
- Customer Experience Management
- Customer History

## Integrations (4 total)

- Meta for Business
- WhatsApp
- WhatsApp Business API
- WhatsApp Business API

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base

## Category

- [Chatbot Software](https://www.getapp.com.au/directory/2795/chatbot/software)

## Related Categories

- [Chatbot Software](https://www.getapp.com.au/directory/2795/chatbot/software)
- [Customer Communications Management Software](https://www.getapp.com.au/directory/1139/customer-communications-management/software)
- [Conversational Marketing Software](https://www.getapp.com.au/directory/1659/conversational-marketing-platform/software)

## Alternatives

1. [WhatsApp](https://www.getapp.com.au/software/2035411/whatsapp) — 4.7/5 (16359 reviews)
2. [Viber](https://www.getapp.com.au/software/2049588/viber) — 4.4/5 (4059 reviews)
3. [Telegram](https://www.getapp.com.au/software/114023/telegram) — 4.7/5 (6419 reviews)
4. [Text Request](https://www.getapp.com.au/software/2051851/text-request) — 4.6/5 (1193 reviews)
5. [LiveAgent](https://www.getapp.com.au/software/91301/liveagent) — 4.7/5 (1781 reviews)

## Reviews

### "Excelente complemento para tu Negocio" — 5.0/5

> **Pablo Cesar** | *16 May 2024* | Wholesale | Recommendation rating: 10.0/10
> 
> **Pros**: Facil de utilizar, configurar, e implementar de manera rapida.
> 
> **Cons**: Por ahora no se pueden integrar otros canales digitales
> 
> Excelente complemento para tu Negocio o empresa

-----

### "Recomendado" — 4.0/5

> **Augusto** | *18 November 2024* | Construction | Recommendation rating: 8.0/10
> 
> **Pros**: No es difícil de usar, y ordena muy bien los chats
> 
> **Cons**: Necesitaría alguna mas opciones en el chat bot
> 
> Muy conforme me ayudó mucho con ordenar las conversaciones con nuevos clientes y actuales

-----

### "Excelente Solución" — 5.0/5

> **Jose** | *20 November 2024* | Computer Software | Recommendation rating: 9.0/10
> 
> **Pros**: La interface principal es bien amigable para los usuarios
> 
> **Cons**: Que no se puedan abrir varias sesiones con el mismo usuario
> 
> Es muy buena la aplicación, y muy útil para la comunicación directa con los clientes a través de Salesforce, nos ayuda a gestionar tanto contactos como cuentas

-----

### "La mejor decisión que tomamos fue cambiar a Hopper producto" — 5.0/5

> **Leonardo** | *17 May 2024* | Financial Services | Recommendation rating: 10.0/10
> 
> **Pros**: La velocidad de implementación, la facilidad de su uso y la integración con Salesforce
> 
> **Cons**: El producto sigue evolucionando constantemente, lo que hoy es una desventaja mañana se convierte en una nueva funcionalidad.
> 
> Rápidamente se ha convertido en una pieza principal para la comunicación hacia nuestros clientes y prospects. 
Con tres clicks logramos enviar mensajes personalizados reduciendo el tiempo de gestión, lo que conlleva a un ahorro importante.

## Links

- [View on GetApp](https://www.getapp.com.au/software/2075070/hopper-1)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-management-software/a/hopper-1/> |
| en-AE | <https://www.getapp.ae/software/2075070/hopper-1> |
| en-AU | <https://www.getapp.com.au/software/2075070/hopper-1> |
| en-CA | <https://www.getapp.ca/software/2075070/hopper-1> |
| en-GB | <https://www.getapp.co.uk/software/2075070/hopper-1> |
| en-IE | <https://www.getapp.ie/software/2075070/hopper-1> |
| en-NZ | <https://www.getapp.co.nz/software/2075070/hopper-1> |
| en-SG | <https://www.getapp.sg/software/2075070/hopper-1> |
| en-ZA | <https://www.getapp.za.com/software/2075070/hopper-1> |

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