---
description: Learn more about Dispatch. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Dispatch Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Delivery Management Software](/directory/1203/delivery-management/software) > [Dispatch](/software/2074904/dispatch-connect)

# Dispatch

Canonical: https://www.getapp.com.au/software/2074904/dispatch-connect

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> Dispatch is an all-in-one delivery orchestration platform, DispatchOne, integrating AI, real-time visibility, and a national driver network to power intelligent last-mile logistics.
> 
> Verdict: Rated **4.6/5** by 101 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Dispatch

Unified Control: Manage all aspects of last-mile logistics—from dispatching to analytics—in one centralized platform.&#10;&#10;Smarter Operations: Leverage AI to optimize routes, reduce idle time, and increase on-time performance.&#10;&#10;Seamless Scalability: Expand across markets without operational friction using Dispatch’s national driver network.&#10;&#10;Data-Driven Decisions: Turn delivery data into actionable insights that improve efficiency and customer satisfaction.&#10;&#10;Integration Ready: Easily connect with your existing enterprise systems for a seamless logistics tech stack.&#10;&#10;Enterprise-Grade Reliability: Built for performance, security, and flexibility across multi-location operations.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 101 Reviews |
| Ease of Use | 4.9/5 | Based on overall reviews |
| Customer Support | 4.5/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Dispatch

## Commercial Context

- **Pricing model**: Usage Based (Free Trial)
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Billing & Invoicing
- Carrier Management
- Communication Management
- Customer Portal
- Customizable Reports
- Data Import/Export
- Delivery Tracking
- Dispatch Management
- Drag & Drop
- Driver ETA
- Driver Management
- EDI
- Electronic Signature
- Fleet Management
- For Courier Services
- For Freight Operations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Delivery Management Software](https://www.getapp.com.au/directory/1203/delivery-management/software)

## Related Categories

- [Delivery Management Software](https://www.getapp.com.au/directory/1203/delivery-management/software)
- [Trucking Software](https://www.getapp.com.au/directory/224/trucking-solutions/software)
- [Transportation Management Systems](https://www.getapp.com.au/directory/805/transportation-management/software)
- [Fleet Management Software](https://www.getapp.com.au/directory/217/fleet-management/software)
- [Courier Software](https://www.getapp.com.au/directory/997/courier/software)

## Alternatives

1. [Elite EXTRA](https://www.getapp.com.au/software/120399/elite-extra) — 4.7/5 (388 reviews)
2. [Track-POD](https://www.getapp.com.au/software/116355/track-pod) — 4.7/5 (140 reviews)
3. [eShip](https://www.getapp.com.au/software/2063080/eship) — 4.7/5 (95 reviews)
4. [Transvirtual](https://www.getapp.com.au/software/2043779/transvirtual) — 4.8/5 (72 reviews)
5. [RouteLogic](https://www.getapp.com.au/software/2068598/routelogic) — 4.6/5 (53 reviews)

## Reviews

### "Dispatch Connect" — 5.0/5

> **Ricky** | *1 February 2025* | Computer Hardware | Recommendation rating: 9.0/10
> 
> **Pros**: What I like the most about dispatch connect is the fact that this particular program helps build customer and employee relationships, allowing the workflow to be a lot more fluent and increases productivity.
> 
> **Cons**: What I like least about dispatch, is some of the user graphical display layouts that makes it hard for employees to learn on a rapid basis.
> 
> The experience with dispatch connect has been exuberant. I would highly recommend this particular software for those who are trying to increase the level of productivity in their business and to get a lot more done in a short span of time.

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### "A Seamless Freight Solution That Delivers Confidence" — 5.0/5

> **Xavier** | *6 August 2025* | Machinery | Recommendation rating: 8.0/10
> 
> **Pros**: Easy booking, real-time tracking, and fair pricing. Dispatch makes local freight shipping simple and reliable. Definitely recommend. Want it even snappier or customized to a certain tone? I can tweak it in seconds.
> 
> **Cons**: Occasional Delays might throw off our timelines, such as the time it takes to find a driver. But overall these weaknesses. Despite a few drawbacks, the overall benefits of the service far outweigh the minor inconveniences.
> 
> Working with Dispatch has been refreshingly seamless. From the intuitive booking process to the easy-to-navigate tracking system, everything feels designed with efficiency and convenience in mind. Communication is clear, updates are timely, and each shipment arrives as expected. The fair pricing adds extra confidence, making it a reliable go-to solution for local freight needs. It’s reassuring to have a service that consistently delivers peace of mind.

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### "Appreciation but a little guide to be better as well." — 3.0/5

> **Henry** | *1 May 2025* | Transportation/Trucking/Railroad | Recommendation rating: 8.0/10
> 
> **Pros**: Easy to use, Update \&amp; very fast. It seems they are putting efforts in making it better
> 
> **Cons**: Not much of good load options \&amp; we lost so many loads due to no response from other side
> 
> It was a mix trip of Good \&amp; Bad reviews.

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### "One for the biggest firms" — 4.0/5

> **Neeraj** | *9 June 2025* | Security & Investigations | Recommendation rating: 6.0/10
> 
> **Pros**: The customer service of dispatch is so good that when I had an issue, they found a solution for me within minutes.
> 
> **Cons**: My major concern is the pricing as it’s a little bit expensive to use. There’s some which isn’t that costly.
> 
> In overall, I like this software as it’s not so complicated to use and we can do our tasks as fast as possible. The only issue I faced is pricing.

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### "Great On demand delivery service" — 4.0/5

> **Eli** | *12 September 2025* | Furniture | Recommendation rating: 10.0/10
> 
> **Pros**: On demand delivery, accurate tracking. drivers are generally professional and send good pictures. Never had an issue with dishonest drivers etc.
> 
> **Cons**: I need to be on top of it. sometimes deliveries get dropped. especially when it is a rush delivery. while understandable, it is hard because a rush delviery is when i need it most
> 
> I am happy and is a great delivery partner. most deliveries are delivered without a hitch. there could be some improvement

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## Links

- [View on GetApp](https://www.getapp.com.au/software/2074904/dispatch-connect)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/transportation-logistics-software/a/dispatch-connect/> |
| en-AE | <https://www.getapp.ae/software/2074904/dispatch-connect> |
| en-AU | <https://www.getapp.com.au/software/2074904/dispatch-connect> |
| en-CA | <https://www.getapp.ca/software/2074904/dispatch-connect> |
| en-GB | <https://www.getapp.co.uk/software/2074904/dispatch-connect> |
| en-IE | <https://www.getapp.ie/software/2074904/dispatch-connect> |
| en-NZ | <https://www.getapp.co.nz/software/2074904/dispatch-connect> |
| en-SG | <https://www.getapp.sg/software/2074904/dispatch-connect> |
| en-ZA | <https://www.getapp.za.com/software/2074904/dispatch-connect> |

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