---
description: Learn more about OneTone.ai. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: OneTone.ai Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Employee Monitoring Software](/directory/1033/employee-monitoring/software) > [OneTone.ai](/software/2074857/onetone-ai)

# OneTone.ai

Canonical: https://www.getapp.com.au/software/2074857/onetone-ai

> OneTone.ai replaces manual supervision (reviewing, improving, feed-back…) of customer support agents with an automated AI solution.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of OneTone.ai

\- Replacing manual supervision (reviewing, improving, feed-back…) of customer support agents with the automated AI solution. 
- Saving 25%-50% of Customer Support \& QA Leaders time. 
- Comparing qualities of agents within a minute based on real-time data from 100% of their interactions, providing clear numbers to set KPIs.
- Increasing NPS \& CSAT and identifying issues leading to customer \& revenue losses.

## About the vendor

- **Company**: OneTone

## Commercial Context

- **Starting Price**: USD 39.00
- **Pricing model**: Per User (Free Trial)
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Linux (On-Premise), Chromebook (Desktop)
- **Supported Languages**: Brazilian Portuguese, Bulgarian, Catalan, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, German, Greek, Irish, Italian, Polish, Portuguese, Romanian, Serbian, Slovak, Slovenian, Spanish, Swedish
- **Available Countries**: Anguilla, Antigua and Barbuda, Argentina, Aruba, Bahamas, Barbados, Belize, Bermuda, Bolivia, Brazil, British Virgin Islands, Canada, Cayman Islands, Chile, Colombia, Costa Rica, Cuba, Czechia, Dominica, Dominican Republic and 31 more

## Features

- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Behavior Tracking
- Customer Communication
- Email Alerts
- Employee Activity Monitoring
- Employee Management
- Keystroke Recording
- Productivity Analysis
- Real-Time Analytics
- Real-Time Data
- Real-Time Notifications
- Reporting & Statistics
- Screen Activity Recording
- Third-Party Integrations

## Integrations (6 total)

- Daktela
- Dixa
- Freshcaller
- Gmail
- Gorgias
- Zendesk Sunshine

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [Employee Monitoring Software](https://www.getapp.com.au/directory/1033/employee-monitoring/software)

## Related Categories

- [Employee Monitoring Software](https://www.getapp.com.au/directory/1033/employee-monitoring/software)
- [Customer Support Software](https://www.getapp.com.au/directory/562/customer-support/software)

## Alternatives

1. [LiveAgent](https://www.getapp.com.au/software/91301/liveagent) — 4.7/5 (1753 reviews)
2. [Zendesk Suite](https://www.getapp.com.au/software/9448/zendesk) — 4.4/5 (4072 reviews)
3. [Zoho Desk](https://www.getapp.com.au/software/10036/zoho-desk) — 4.5/5 (2211 reviews)
4. [Tidio](https://www.getapp.com.au/software/105081/tidio-chat) — 4.7/5 (590 reviews)
5. [Intercom](https://www.getapp.com.au/software/91379/intercom) — 4.5/5 (1131 reviews)

## Links

- [View on GetApp](https://www.getapp.com.au/software/2074857/onetone-ai)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/hr-employee-management-software/a/onetone-ai/> |
| en-AE | <https://www.getapp.ae/software/2074857/onetone-ai> |
| en-AU | <https://www.getapp.com.au/software/2074857/onetone-ai> |
| en-CA | <https://www.getapp.ca/software/2074857/onetone-ai> |
| en-GB | <https://www.getapp.co.uk/software/2074857/onetone-ai> |
| en-IE | <https://www.getapp.ie/software/2074857/onetone-ai> |
| en-NZ | <https://www.getapp.co.nz/software/2074857/onetone-ai> |
| en-SG | <https://www.getapp.sg/software/2074857/onetone-ai> |
| en-ZA | <https://www.getapp.za.com/software/2074857/onetone-ai> |

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