---
description: Learn more about INFOMAN SERV - Customer Feedback Management. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: INFOMAN SERV - Customer Feedback Management Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Customer Satisfaction Software](/directory/1029/customer-satisfaction/software) > [INFOMAN SERV - Customer Feedback Management](/software/2074662/infoman-serv-customer-feedback-management)

# INFOMAN SERV - Customer Feedback Management

Canonical: https://www.getapp.com.au/software/2074662/infoman-serv-customer-feedback-management

> INFOMAN SERV - Customer Feedback Management is an application that enables automobile dealerships to record and analyze customer feedback at multiple stages such as showroom visits, test drives, vehicle delivery, and after sales service. It allows creation of customized surveys and touchpoints to collect feedback, as well as dashboards to track feedback trends and complaints.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of INFOMAN SERV - Customer Feedback Management

\- Multi-channel feedback collection through direct calls, SMS, emails to create multiple customer touchpoints
- Dashboard for centralized analysis of location-wise deliveries, calls, complaints, and resolutions
- Transparent feedback recording using customized questionnaires for pre-sales, post-sales, and post-service
- Auto-calculation of Customer Delight Index and MIS reports to track open and closed feedback cases
- Complaint management system to log, assign, escalate, and ensure quick resolution of issues-

## About the vendor

- **Company**: ACS Infotech

## Commercial Context

- **Target Audience**: 2–10, 11–50
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: India

## Features

- API
- Access Controls/Permissions
- Alerts/Escalation
- Audit Trail
- Customer Complaint Tracking
- Customisable Branding
- Data Import/Export
- Feedback Management
- Issue Management
- Issue Tracking
- Prioritization
- Quality Assurance
- Reporting & Statistics
- Routing
- Support Ticket Management
- Support Ticket Tracking
- Third-Party Integrations

## Support Options

- Email/Help Desk
- Phone Support

## Category

- [Customer Satisfaction Software](https://www.getapp.com.au/directory/1029/customer-satisfaction/software)

## Related Categories

- [Customer Satisfaction Software](https://www.getapp.com.au/directory/1029/customer-satisfaction/software)
- [Complaint Management Software](https://www.getapp.com.au/directory/841/complaint-management/software)

## Alternatives

1. [LiveAgent](https://www.getapp.com.au/software/91301/liveagent) — 4.7/5 (1753 reviews)
2. [HelpDesk](https://www.getapp.com.au/software/116767/helpdesk) — 4.6/5 (180 reviews)
3. [Zendesk Suite](https://www.getapp.com.au/software/9448/zendesk) — 4.4/5 (4072 reviews)
4. [SurveyMonkey](https://www.getapp.com.au/software/2371/surveymonkey) — 4.6/5 (10426 reviews)
5. [Trustpilot](https://www.getapp.com.au/software/113149/trustpilot) — 4.5/5 (1202 reviews)

## Links

- [View on GetApp](https://www.getapp.com.au/software/2074662/infoman-serv-customer-feedback-management)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/infoman-serv-customer-feedback-management/> |
| en-AE | <https://www.getapp.ae/software/2074662/infoman-serv-customer-feedback-management> |
| en-AU | <https://www.getapp.com.au/software/2074662/infoman-serv-customer-feedback-management> |
| en-CA | <https://www.getapp.ca/software/2074662/infoman-serv-customer-feedback-management> |
| en-GB | <https://www.getapp.co.uk/software/2074662/infoman-serv-customer-feedback-management> |
| en-IE | <https://www.getapp.ie/software/2074662/infoman-serv-customer-feedback-management> |
| en-NZ | <https://www.getapp.co.nz/software/2074662/infoman-serv-customer-feedback-management> |
| en-SG | <https://www.getapp.sg/software/2074662/infoman-serv-customer-feedback-management> |
| en-ZA | <https://www.getapp.za.com/software/2074662/infoman-serv-customer-feedback-management> |

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