---
description: Learn more about OpenCRM. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: OpenCRM Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [CRM Software](/directory/230/crm/software) > [OpenCRM](/software/2073789/opencrm)

# OpenCRM

Canonical: https://www.getapp.com.au/software/2073789/opencrm

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> Fully-featured cloud CRM software with everything you could ever need to maximise your business\! UK Data, 5-star UK support and no paywalls\!
> 
> Verdict: Rated **4.6/5** by 294 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of OpenCRM

UK data
Fully featured CRM solution
No hidden paywalls
Seamless integration with many other apps
Regular upgrades, in-house training, professional services and development also available

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 294 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: OpenCRM
- **Location**: North Yorkshire,, UK
- **Founded**: 2005

## Commercial Context

- **Starting Price**: GBP 39.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: The price is £39 per month (per user)
No hidden features or modules\! No paywalls\! £39.00 per month gets you access to everything OpenCRM has to offer
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United Kingdom

## Features

- API
- Activity Dashboard
- Alerts/Notifications
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Campaign Management
- Contact Database
- Contact Management
- Customizable Fields
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Data Security
- Document Storage
- Drag & Drop
- Email Management
- Email Marketing
- Email Templates
- Forecasting

## Integrations (12 total)

- ClicData
- Dashly
- Google Calendar
- Jotform
- Mailchimp
- Microsoft 365
- Microsoft Outlook
- Sage 50 Accounting
- Stripo.email
- Textlocal
- Xero
- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [CRM Software](https://www.getapp.com.au/directory/230/crm/software)

## Related Categories

- [CRM Software](https://www.getapp.com.au/directory/230/crm/software)
- [Online CRM Software](https://www.getapp.com.au/directory/232/online-crm/software)
- [Sales Force Automation Software](https://www.getapp.com.au/directory/338/sales-force-automation/software)
- [Contact Management Software](https://www.getapp.com.au/directory/337/contact-management/software)
- [Lead Management Software](https://www.getapp.com.au/directory/339/lead-management/software)

## Alternatives

1. [HubSpot CRM](https://www.getapp.com.au/software/102533/hubspot-crm) — 4.5/5 (4451 reviews)
2. [Zoho CRM](https://www.getapp.com.au/software/9908/zoho-crm) — 4.3/5 (6964 reviews)
3. [Bigin by Zoho CRM](https://www.getapp.com.au/software/142099/bigin-by-zoho-crm) — 4.7/5 (724 reviews)
4. [Salesforce Sales Cloud](https://www.getapp.com.au/software/90378/salesforce) — 4.4/5 (18768 reviews)
5. [Kylas Sales CRM](https://www.getapp.com.au/software/2052749/kylas) — 4.8/5 (573 reviews)

## Reviews

### "Great CRM for a small business" — 5.0/5

> **Matthew** | *26 August 2021* | Financial Services | Recommendation rating: 9.0/10
> 
> **Pros**: As a fairly small organisation, we find Open CRM easy to use with a handful of users. The support team are excellent when we run into any difficulties and is quick to help. I have used a range of CRMs in the past at previous organisations, some 4x the price of Open CRM but I haven't found them to be as effective or user friendly as Open CRM.
> 
> **Cons**: The reporting is a bit confusing and could do with being made simipliar.

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### "Don't be scared, dive in" — 4.0/5

> **Sophie** | *4 June 2024* | Biotechnology | Recommendation rating: 8.0/10
> 
> **Pros**: OpenCRM is very intuitive and if there is anything you're not sure about, customer support is very responsive and knowledgeable.
> 
> **Cons**: There seems to be inconsistencies with our email syncing with OpenCRM's helpdesk.  but this may be pilot error.
> 
> I am very pleased with the support and ease of use.

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### "Open CRM Review" — 3.0/5

> **Ebamiyo** | *5 June 2024* | Luxury Goods & Jewelry | Recommendation rating: 4.0/10
> 
> **Pros**: The Leads system is very helpful to use. Also the quotes and invoices.
> 
> **Cons**: It's more complicated in comparison to other CRM systems, there seems to be may fiddly in between bits that needs to be done. I think it could be more seamless.

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### "OpenCRM User Review" — 5.0/5

> **Verified Reviewer** | *8 August 2025* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: We have been using OpenCRM for a number of years and it has really helped streamline certain parts of our daily routines. The support ticket system is invaluable to us and allows our customers to raise any issues that are then recorded in OpenCRM and our team can deal with them accordingly.
> 
> **Cons**: The system is very easy to use and I can't think of anything that stands out that I don't like.  Navigating the system is easy.

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### "CRM Great tool to have" — 4.0/5

> **Melene** | *5 June 2025* | Online Media | Recommendation rating: 8.0/10
> 
> **Pros**: that i can write all my notes and when i am about to call a client i can review my notes and refresh my memory, this is a very important feature for me
> 
> **Cons**: I dont use much of it to dislike anything it is a very helpful tool with my reporting and finding clients in the backend of our platform
> 
> Pretty good I do need to do a lot of reporting and CRM is my back up tool for information that i would have to request from The Business Manager. Instead of interrupting them I would refer to the opportunities or the notes that they themselves have entered to finalize my report

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## Links

- [View on GetApp](https://www.getapp.com.au/software/2073789/opencrm)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-management-software/a/opencrm/> |
| en-AE | <https://www.getapp.ae/software/2073789/opencrm> |
| en-AU | <https://www.getapp.com.au/software/2073789/opencrm> |
| en-CA | <https://www.getapp.ca/software/2073789/opencrm> |
| en-GB | <https://www.getapp.co.uk/software/2073789/opencrm> |
| en-IE | <https://www.getapp.ie/software/2073789/opencrm> |
| en-NZ | <https://www.getapp.co.nz/software/2073789/opencrm> |
| en-SG | <https://www.getapp.sg/software/2073789/opencrm> |
| en-ZA | <https://www.getapp.za.com/software/2073789/opencrm> |

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