---
description: Learn more about Echo AI. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Echo AI Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Conversation Intelligence](/directory/3884/conversation-intelligence/software) > [Echo AI](/software/2073780/echo-ai)

# Echo AI

Canonical: https://www.getapp.com.au/software/2073780/echo-ai

> Echo AI is a conversation intelligence platform that helps businesses transform customer conversations into insights. Features include AI models, call reviewing and scoring, sentiment analysis, and more.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Echo AI
- **Founded**: 2018

## Commercial Context

- **Starting Price**: USD 50.00
- **Pricing model**: Per User
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, Spanish
- **Available Countries**: Canada, United States

## Features

- AI/Machine Learning
- API
- Access Controls/Permissions
- Action Management
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Benchmarking
- Call Monitoring
- Commenting/Notes
- Communication Management
- Conversation Intelligence
- Customisable Dashboard
- Customizable Reports
- Dashboard
- Dashboard Creation
- Data Capture and Transfer
- Data Connectors
- Data Import/Export
- Data Management

## Integrations (11 total)

- Amazon Redshift
- Five9
- GENESYS
- HubSpot CRM
- Kustomer
- MaestroQA
- Playvox
- Salesforce Sales Cloud
- Snowflake
- Talkdesk
- Twilio

## Support Options

- Email/Help Desk
- Knowledge Base
- Chat

## Category

- [Conversation Intelligence](https://www.getapp.com.au/directory/3884/conversation-intelligence/software)

## Related Categories

- [Conversation Intelligence](https://www.getapp.com.au/directory/3884/conversation-intelligence/software)
- [Sales Coaching Software](https://www.getapp.com.au/directory/1411/sales-coaching/software)
- [Inside Sales Software](https://www.getapp.com.au/directory/761/inside-sales/software)
- [Data Visualisation Tools](https://www.getapp.com.au/directory/740/data-visualization/software)
- [Employee Engagement Software](https://www.getapp.com.au/directory/715/employee-engagement/software)

## Alternatives

1. [JustCall](https://www.getapp.com.au/software/2047760/justcall) — 4.1/5 (223 reviews)
2. [CYS](https://www.getapp.com.au/software/2040859/cys) — 4.7/5 (3 reviews)
3. [Bitrix24](https://www.getapp.com.au/software/90602/bitrix24) — 4.2/5 (984 reviews)
4. [XM for Customer Experience](https://www.getapp.com.au/software/130147/customer-frontlines) — 4.6/5 (255 reviews)
5. [InMoment](https://www.getapp.com.au/software/2049972/inmoment) — 4.4/5 (28 reviews)

## Links

- [View on GetApp](https://www.getapp.com.au/software/2073780/echo-ai)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/sales-software/a/echo-ai/> |
| en-AE | <https://www.getapp.ae/software/2073780/echo-ai> |
| en-AU | <https://www.getapp.com.au/software/2073780/echo-ai> |
| en-CA | <https://www.getapp.ca/software/2073780/echo-ai> |
| en-GB | <https://www.getapp.co.uk/software/2073780/echo-ai> |
| en-IE | <https://www.getapp.ie/software/2073780/echo-ai> |
| en-NZ | <https://www.getapp.co.nz/software/2073780/echo-ai> |
| en-SG | <https://www.getapp.sg/software/2073780/echo-ai> |
| en-ZA | <https://www.getapp.za.com/software/2073780/echo-ai> |

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