---
description: Learn more about Now Book It. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Now Book It Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Restaurant Management Software](/directory/196/restaurant-management/software) > [Now Book It](/software/2073585/now-book-it)

# Now Book It

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> Now Book It is an online reservation platform providing a suite of tools for businesses in the hospitality industry to manage reservations, create personalized guest experiences, and increase sales. With an easy-to-navigate interface, Now Book It allows businesses to gain deep insights into customer behavior, such as average spend, visit frequency, and dining preferences.
> 
> Verdict: Rated **4.9/5** by 101 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Now Book It

1\. Efficient Table Management:&#10;Streamline bookings with real-time table availability, helping restaurants maximize seating capacity and reduce wait times.&#10;&#10;2. Improved Customer Experience:&#10;Build detailed customer profiles to personalize service and enhance guest satisfaction, fostering repeat business.&#10;&#10;3. Reduced No-Shows:&#10;Automated reminders and confirmations help minimize no-shows, ensuring optimal use of tables and increased revenue.&#10;&#10;4. Seamless Social Media Integration:&#10;Enable customers to book directly through social media channels, expanding reach and simplifying the reservation process.&#10;&#10;5. Operational Efficiency:&#10;Centralized booking management and intuitive tools reduce administrative tasks, allowing staff to focus on providing exceptional service.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.9/5** | 101 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 4.9/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Now Book It

## Commercial Context

- **Pricing model**: Flat Rate
- **Pricing Details**: SaaS Model - Flat rate, monthly subscription fee
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, French
- **Available Countries**: Australia, Canada, Indonesia, New Zealand, Portugal, United Arab Emirates, United Kingdom, United States

## Features

- AI Copilot
- AI/Machine Learning
- API
- Access Controls/Permissions
- Accounting Integration
- Activities Booking
- Activity Dashboard
- Alerts/Notifications
- Attendee Management
- Audience Engagement
- Availability Management
- Booking Management
- Booking Notes
- Business Process Automation
- CRM
- Calendar Management
- Channel Management
- Communication Management
- Confirmations/Reminders
- Contact Database

## Integrations (20 total)

- Abacus
- Bepoz
- Eway Online Payments
- Facebook Business Suite
- Fedelta Point of Sale
- Function Tracker
- Google Analytics 360
- Google My Business Post Scheduler
- HubSpot CRM
- Instagram
- Lightspeed
- Meta for Business
- OrderMate
- SplitAbility
- Square Point of Sale

... and 5 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Restaurant Management Software](https://www.getapp.com.au/directory/196/restaurant-management/software)

## Related Categories

- [Virtual Assistant Software](https://www.getapp.com.au/directory/3844/virtual-assistant/software)
- [Online Ordering Systems](https://www.getapp.com.au/directory/3571/online-ordering/software)
- [Online Booking Systems](https://www.getapp.com.au/directory/83/reservation-online-booking/software)
- [Restaurant Management Software](https://www.getapp.com.au/directory/196/restaurant-management/software)
- [Event Management Software](https://www.getapp.com.au/directory/80/event-management/software)

## Alternatives

1. [Eventbrite](https://www.getapp.com.au/software/91490/eventbrite) — 4.6/5 (5830 reviews)
2. [OpenTable](https://www.getapp.com.au/software/2044651/opentable-for-restaurants) — 4.7/5 (1322 reviews)
3. [Booqable](https://www.getapp.com.au/software/108821/booqable) — 4.8/5 (1195 reviews)
4. [Wix](https://www.getapp.com.au/software/90955/wix) — 4.4/5 (10796 reviews)
5. [Beyonk](https://www.getapp.com.au/software/2063767/beyonk) — 4.9/5 (168 reviews)

## Reviews

### "Coral and Avoca Beach House" — 5.0/5

> **Richard** | *26 May 2025* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: Easy to use. Clear information. Giftcards are easy to use and track.&#10;Pleanty of options to adjust and personalise
> 
> **Cons**: Can sometimes get stuck. I would like to know how to access or use training units as I am sure we are not using all the available functions.&#10;It would also be good if you could quickly see the number of bookings for the same day the year previous. Just so we can track our performance and help with forecasting sales and manpower
> 
> Great. I get good interaction and support from \[sensitive content hidden\] and his team. It is easy to use once set up.  We also use it to forecast our staffing levels.

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### "Great Booking Platform - Great Support" — 5.0/5

> **Phil** | *22 April 2026* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: In general we find Now Book It easy to use and an affordable booking platform. The customer support is excellent whether it's solving something simple or something complex.
> 
> **Cons**: The only thing I'm finding frustrating at the moment, and it might be me, is when I click on TODAY as a day selection that then takes me to the calendar and I then need to click on TODAY again. One click should really do it.
> 
> Excellent and a good part of this comes from the support we get locally from \[sensitive content hidden\]. We have been able to utilize many of the benefits the system has to offer.

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### "Good value and great features" — 4.0/5

> **Daniell** | *27 January 2026* | Food & Beverages | Recommendation rating: 8.0/10
> 
> **Pros**: Ease of navigation and ability to keep good customer records. The ability to label customers and vip segments
> 
> **Cons**: The setup isn’t always easy to navigate. The ability to only use stripe as a payment gateway is limiting
> 
> Would definitely recommend, would love a bit more rep contact and some flexibility in some elements.

-----

### "Customer service" — 5.0/5

> **Pavarne** | *10 April 2026* | Hospitality | Recommendation rating: 8.0/10
> 
> **Pros**: Customer service is very helpful and \[sensitive content hidden\] is amazing either on phone or via email. Issues were easily resolved. Like the Youtube videos as a step by step.
> 
> **Cons**: Sometime the knowledge base does not answer the question, answers can be confusing and easier step by step can work better

-----

### "Reliable booking system with standout support" — 5.0/5

> **Leigh** | *9 April 2026* | Hospitality | Recommendation rating: 8.0/10
> 
> **Pros**: Customer support is excellent, always a solution available&#10;Makes bookings clear and structured for both staff and guests&#10;Reduces admin once customers are in the system
> 
> **Cons**: Some features feel unnecessary for our pub environment&#10;Pen and paper feels easier for staff who have a couple of extra steps to go through in set up
> 
> Once everything is set up, it takes a lot of pressure off the team and creates a smoother experience for both staff and customers.

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## Links

- [View on GetApp](https://www.getapp.com.au/software/2073585/now-book-it)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-management-software/a/now-book-it/> |
| en-AE | <https://www.getapp.ae/software/2073585/now-book-it> |
| en-AU | <https://www.getapp.com.au/software/2073585/now-book-it> |
| en-CA | <https://www.getapp.ca/software/2073585/now-book-it> |
| en-GB | <https://www.getapp.co.uk/software/2073585/now-book-it> |
| en-IE | <https://www.getapp.ie/software/2073585/now-book-it> |
| en-NZ | <https://www.getapp.co.nz/software/2073585/now-book-it> |
| en-SG | <https://www.getapp.sg/software/2073585/now-book-it> |
| en-ZA | <https://www.getapp.za.com/software/2073585/now-book-it> |
| fr | <https://www.getapp.fr/software/2073585/now-book-it> |
| fr-BE | <https://fr.getapp.be/software/2073585/now-book-it> |
| fr-CA | <https://fr.getapp.ca/software/2073585/now-book-it> |

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