VenueSumo

5.0 (6)
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About VenueSumo

VenueSumo is a cloud-based venue management software designed to help venues streamline operations, boost revenue, and improve the guest experience.

The software includes features like online booking and ticketing so guests can easily purchase tickets or make reservations on your website. It also has party and event booking capabilities to manage group bookings and run sheets. VenueSumo comes with an integrated point-of-sale system tailored for venues to handle in-person sales. The customer relationship management tools allow you to store guest details and communication history for better service.

Other notable features include membership management, guest feedback surveys, detailed reporting and analytics, security controls, gift vouchers, support for multiple locations, API integrations, a content management system for your website, and agent commissions.

The software aims to help venues sell more tickets online, save time on operations, boost customer experience, and manage everything on-the-go with VenueSumo's mobile capabilities. It also promises unlimited customer support.

Pricing starting from:

USD 300.00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of VenueSumo

Online booking and ticketing system allows guests to easily book and pay for tickets online

Streamlines party group and event bookings with real-time run sheets, reports, and payment reminders

All-in-one software includes POS, CRM, memberships, waiver management, reporting and more with no extra fees

Fully customizable and scalable to meet the unique needs of your venue

Cloud-based and mobile friendly for access anywhere with internet connection

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premises

Markets

Afghanistan, Albania, Algeria, American Samoa, Andorra and 224 others

Supported Languages

English, Spanish

Pricing starting from:

USD 300.00/month

  • Free Version
  • Free Trial
  • Subscription

Images

No images available

Features

Total features of VenueSumo: 97

  • API
  • Accounting Integration
  • Activity Dashboard
  • Activity Management
  • Age Verification
  • Approval Process Control
  • Attendance Management
  • Attendance Tracking
  • Attendee Management
  • Barcode Recognition
  • Barcode/Ticket Scanning
  • Barcoding/RFID
  • Billing & Invoicing
  • Booking Management
  • CRM
  • Calendar Management
  • Check-in/Check-out
  • Conditional Logic
  • Credit Card Processing
  • Customer Accounts
  • Customer Data Management
  • Customer Database
  • Customer History
  • Customer Management
  • Customisable Branding
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Discount Management
  • Drag & Drop
  • Electronic Payments
  • Email Marketing
  • Email Templates
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Ticketing
  • Expiration Management
  • Facility Management
  • Facility Scheduling
  • Financial Analysis
  • Food & Beverage Management
  • For Museums
  • Forms Management
  • Gift Card Management
  • Gift Shop POS
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Marketing Management
  • Membership Management
  • Merchandise Management
  • Mobile Signature Capture
  • Mobile Ticketing
  • Multi-Currency
  • Multi-Facility
  • Online Signing
  • Online Ticketing
  • Onsite Ticketing
  • Order Processing
  • Point of Sale (POS)
  • Print-at-Home
  • Product Catalog
  • Promotions Management
  • QR Codes
  • Real-Time Data
  • Real-Time Reporting
  • Receipt Management
  • Recurring/Subscription Billing
  • Reminders
  • Reporting/Analytics
  • Reservations Management
  • Resource Management
  • Restaurant POS
  • Retail Inventory Management
  • Retail POS
  • Returns Management
  • Sales Management
  • Sales Reports
  • Search/Filter
  • Searchable Database
  • Season Tickets
  • Secure Data Storage
  • Status Tracking
  • Stock Management
  • Surveys & Feedback
  • Ticket Brokering
  • Ticket Reservations
  • Ticketing
  • Transaction History
  • Two-Factor Authentication
  • User Management
  • Vendor Management
  • Waiver Kiosk
  • Website Integration
  • Website Management

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Clubspeed

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KORONA POS

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Raklet

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Reviews

Overall rating

5 /5
(6)
Value for Money
5/5
Features
5/5
Ease of Use
4.8/5
Customer Support
5/5

Already have VenueSumo?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 6
David
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Fantastic booking management software

Reviewed on 06/09/2024

VenueSumo has been fantastic for our business, especially the assistance offered by [sensitive...

VenueSumo has been fantastic for our business, especially the assistance offered by [sensitive content hidden] from the support team!

Pros

It allows our business to make bookings, keep a track of the bookings and amend the bookings in an easy to use interface.
It links incredibly well with our website.
It allows for seamless payment processing

Cons

I do not have any concerns with the way VenueSumo operates

Gary
Overall rating
  • Industry: Entertainment
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great experience and outcomes

Reviewed on 10/05/2024

we have had an extremely good experience. The Venue Sumo team assist with transition from another...

we have had an extremely good experience. The Venue Sumo team assist with transition from another platform which entailed porting across customer data and establishing our products. We have nothing but compliments for the team and experience.

Pros

Vene Sumo is fairly intuitive and easy to navigate. The support we have received has been excellent. The integration process with merchants' solutions both card present and ecommerce has been very good.

Cons

Nothing specific. The Venue Sumo team continue to work with us to develop what we need in a timely manner.

Cameron
Overall rating
  • Industry: Entertainment
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The Go-To Platform

Reviewed on 26/06/2024

The Team at venue sumo pride themselves in delivering a top quality platform and actually back it...

The Team at venue sumo pride themselves in delivering a top quality platform and actually back it with their support. Would recommend to anyone !

Pros

Ease of use.
Full support from the team. Every enquiry answered asap. Never left in the dark.

Cons

N/A.

Chris
Overall rating
  • Industry: Recreational Facilities & Services
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Moved to VenueSumo and haven't looked back. Highly Recommend !

Reviewed on 15/05/2024

Since changing to VenuSumo we haven't looked back. Our business operations have been streamlined,...

Since changing to VenuSumo we haven't looked back. Our business operations have been streamlined, we are now operating with much more efficient business function and our day to day operations have been made so much easier to manage. We can't speak highly enough of the support team behind VenueSumo and the product itself across all areas of our business. It's a huge plus for us, thanks to all the team

Pros

VenueSumo has provided our business with the freedom and flexibility to tailor our business management software and customise it to suite our needs. We are no longer limited by functionality and our business is now experiencing vastly improved efficiency across all operational areas.

Areas of improvement include point of sale, reporting, event management, ticketing and customer management and a lot more. I would highly recommend this software

Cons

We really haven't experienced any negative points to date. Service provide has meant we've been able to continually migrate VenueSumo and tailor it to suit our venue perfectly

Kealey
Overall rating
  • Industry: Events Services
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great stuff!

Reviewed on 16/05/2024

Pros

The customer support is amazing and the system is super user friendly.

Cons

If there are any they will be resolved in a flash!

Showing 5 reviews of 6 Read all reviews

VenueSumo FAQs

Below are some frequently asked questions for VenueSumo.

VenueSumo offers the following pricing plans:

  • Starting from: USD 300.00/month
  • Pricing model: Subscription
  • Free Trial: Not Available

VenueSumo has the following typical customers:

2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

VenueSumo supports the following languages:

English, Spanish

VenueSumo supports the following devices:

VenueSumo integrates with the following applications:

ActiveCampaign, Klaviyo, Linkly, Newbook, PayPal, SMSGlobal, Stripe

VenueSumo offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for VenueSumo.