--- description: Learn more about VenueSumo. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: VenueSumo Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Waiver Software](/directory/1481/waiver/software) > [VenueSumo](/software/2073582/venuesumo) # VenueSumo Canonical: https://www.getapp.com.au/software/2073582/venuesumo Page: 1 / 2\ Next: [Next page](https://www.getapp.com.au/software/2073582/venuesumo?page=2) > Cloud-based venue management software that has all the features you’ll need to streamline online bookings, waivers, point of sale (POS), party bookings, payments, customer relationship management (CRM), memberships, advanced reporting into 1 easy to use system. > > Verdict: Rated **4.9/5** by 14 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of VenueSumo Online booking and ticketing system allows guests to easily book and pay for tickets online Streamlines party group and event bookings with real-time run sheets, reports, and payment reminders All-in-one software includes POS, CRM, memberships, waiver management, reporting and more with no extra fees Fully customizable and scalable to meet the unique needs of your venue Cloud-based and mobile friendly for access anywhere with internet connection ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 14 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.9/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: VenueSumo ## Commercial Context - **Starting Price**: USD 400.00 - **Pricing model**: Flat Rate - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise) - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - API - Accounting Integration - Activity Dashboard - Activity Management - Age Verification - Approval Process Control - Attendance Management - Attendance Tracking - Attendee Management - Barcode Recognition - Barcode/Ticket Scanning - Barcoding/RFID - Billing & Invoicing - Booking Management - CRM - Calendar Management - Check-in/Check-out - Conditional Logic - Credit Card Processing - Customer Accounts ## Integrations (7 total) - ActiveCampaign - Klaviyo - Linkly - Newbook - PayPal Payments - SMSGlobal - Stripe Payments ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Waiver Software](https://www.getapp.com.au/directory/1481/waiver/software) ## Related Categories - [Venue Management Software](https://www.getapp.com.au/directory/917/venue-management/software) - [POS Systems](https://www.getapp.com.au/directory/195/point-of-sale/software) - [Waiver Software](https://www.getapp.com.au/directory/1481/waiver/software) - [Ticketing Systems](https://www.getapp.com.au/directory/86/ticketing/software) - [Parks and Recreation Software](https://www.getapp.com.au/directory/781/parks-and-recreation/software) ## Alternatives 1. [ROLLER](https://www.getapp.com.au/software/109065/roller) — 4.2/5 (150 reviews) 2. [events500i](https://www.getapp.com.au/software/2065395/events500i) — 4.9/5 (24 reviews) 3. [AllBooked by Skedda](https://www.getapp.com.au/software/2080218/allbooked-1) — 4.8/5 (78 reviews) 4. [Releventful](https://www.getapp.com.au/software/2075729/releventful) — 4.7/5 (23 reviews) 5. [Sonas](https://www.getapp.com.au/software/2052296/sonas) — 4.9/5 (19 reviews) ## Reviews ### "A promising platform backed by a genuinely supportive team" — 5.0/5 > **Martyn** | *26 October 2026* | Leisure, Travel & Tourism | Recommendation rating: 10.0/10 > > **Pros**: VenueSumo offers a modern, intuitive platform that brings together bookings, customer management and day-to-day operations in one place. The flexibility of the system and its ability to accommodate the needs of a busy leisure venue have been particularly impressive. The onboarding experience has also been excellent, with a responsive and knowledgeable team who genuinely seem invested in making the implementation successful. It’s refreshing to work with a software provider that listens to feedback and is willing to develop its offering around the needs of its customers. > > **Cons**: At this stage, we haven’t experienced any significant downsides. As with any new system, there’s naturally a learning curve, but the VenueSumo team have been incredibly supportive throughout the transition. Any questions or feedback we’ve raised have been handled promptly and professionally. So far, we’ve been really impressed. > > We’ve recently introduced VenueSumo at Clip ’n Climb Crawley as part of a wider project to improve our digital customer journey and streamline our internal operations. Moving booking platforms is never a small undertaking, particularly in a busy leisure environment with multiple activities, memberships and party packages. However, the VenueSumo team have made the transition considerably easier through their hands-on approach, communication and willingness to work through challenges. Although we’re still in the early stages of using the platform, our experience so far has been very positive. There’s plenty of potential in the system, and we’re looking forward to seeing how it develops as we continue using it. ----- ### "Flexible, powerful booking platform backed by outstanding support" — 5.0/5 > **Tanita** | *13 July 2026* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: The flexibility of the platform is what stands out the most. We can customise packages, products, pricing, booking rules, promotions, and add-ons to suit our venue. Combined with excellent customer support and an easy online booking experience for our customers, it has significantly improved the way we manage birthday party bookings. Our customers can easily book from their mobile devices, which is essential. The online booking process works well across different devices and provides a seamless experience. Customer information and booking details are well organised and easy to access. Having everything stored in one place helps our team provide better customer service and manage repeat bookings. > > **Cons**: Because the platform is so feature-rich, there is a learning curve when you're first setting it up and exploring all of its capabilities. However, the support team has always been available to help, making the process much easier. > > Our overall experience has been extremely positive. VenueSumo has streamlined our birthday party bookings, reduced administrative workload, and improved the customer experience by providing a simple and flexible online booking system. The ability to customise almost every aspect of our booking process has been invaluable, and the ongoing support from the VenueSumo team has been outstanding. We would confidently recommend VenueSumo to any venue looking for a reliable and flexible booking platform. ----- ### "KIX FC ltd" — 5.0/5 > **Adam** | *30 August 2026* | Hospitality | Recommendation rating: 3.0/10 > > **Pros**: The value for money is brilliant compared to competitors. The mobile compatability is brilliant for when I’m out of the office and the customer support during set up was second to none. > > **Cons**: Can be difficult for less technical staff to use due to the complexity that makes for products to be more specific. > > So far so good. Have been dealing with them for the last few months whilst setting up from our other system. \[sensitive content hidden\] is brilliant and goes above and beyond, \[sensitive content hidden\] did a really good job during setup. At first changing software was a big worry but it’s been a mostly stress free experience. ----- ### "Amazing Team and Software" — 5.0/5 > **Kevin** | *1 July 2025* | Entertainment | Recommendation rating: 10.0/10 > > **Pros**: The ease of setup and how simple the system is to use. But honestly, the best part is the team — they care SO much. We’ve used other systems before, and they nickel-and-dime you for everything. VenueSumo gives you everything you need at a fair price, no hidden costs, no headaches. They’re incredible. > > **Cons**: Honestly, we really didn’t run into any major issues with VenueSumo. Compared to other systems we’ve used in the past, this one was a huge improvement across the board. If I had to come up with something, I’d say no system is ever 100% perfect — there’s always small tweaks or features you might want to see down the road. But the truth is, any time we had a suggestion or question, their team was already on it. Their support alone makes it hard to find a real “con” worth mentioning. > > We loved using VenueSumo. It made running our zoo events so much easier. The system is clean, the pricing is fair, and their team goes above and beyond to support you. Compared to other platforms we’ve tried, VenueSumo was a breath of fresh air. Total game changer. ----- ### "5 Stars - A game changer for Venue Management\!" — 5.0/5 > **Alyssa** | *23 June 2025* | Recreational Facilities & Services | Recommendation rating: 10.0/10 > > **Pros**: What really sets VenueSumo apart is the attention to detail and the level of support. The customer support has been outstanding every time we had a question or needed assistance, the team responded quickly and with genuine care. It’s clear they’re passionate about creating a seamless experience for both venues. > > **Cons**: Nothing, the team are super helpful, any issues we have are dealt with quickly and the team lets us know the best option > > Outstanding, the team are top notch\! The local team are easily contactable at all hours by phone or email and will quickly resolve an issues. ----- Page: 1 / 2\ Next: [Next page](https://www.getapp.com.au/software/2073582/venuesumo?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/2073582/venuesumo) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | ----- ## Structured Data