VenueSumo

4.9 (9)
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About VenueSumo

VenueSumo is a cloud-based venue management software designed to help venues streamline operations, boost revenue, and improve the guest experience.

The software includes features like online booking and ticketing so guests can easily purchase tickets or make reservations on your website. It also has party and event booking capabilities to manage group bookings and run sheets. VenueSumo comes with an integrated point-of-sale system tailored for venues to handle in-person sales. The customer relationship management tools allow you to store guest details and communication history for better service.

Other notable features include membership management, guest feedback surveys, detailed reporting and analytics, security controls, gift vouchers, support for multiple locations, API integrations, a content management system for your website, and agent commissions.

The software aims to help venues sell more tickets online, save time on operations, boost customer experience, and manage everything on-the-go with VenueSumo's mobile capabilities. It also promises unlimited customer support.

Pricing starting from:

USD 300.00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of VenueSumo

Online booking and ticketing system allows guests to easily book and pay for tickets online

Streamlines party group and event bookings with real-time run sheets, reports, and payment reminders

All-in-one software includes POS, CRM, memberships, waiver management, reporting and more with no extra fees

Fully customizable and scalable to meet the unique needs of your venue

Cloud-based and mobile friendly for access anywhere with internet connection

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premises

Markets

Afghanistan, Albania, Algeria, American Samoa, Andorra and 224 others

Supported Languages

English, Spanish

Pricing starting from:

USD 300.00/month

  • Free Version
  • Free Trial
  • Subscription

Images

No images available

Features

Total features of VenueSumo: 97

  • API
  • Accounting Integration
  • Activity Dashboard
  • Activity Management
  • Age Verification
  • Approval Process Control
  • Attendance Management
  • Attendance Tracking
  • Attendee Management
  • Barcode Recognition
  • Barcode/Ticket Scanning
  • Barcoding/RFID
  • Billing & Invoicing
  • Booking Management
  • CRM
  • Calendar Management
  • Check-in/Check-out
  • Conditional Logic
  • Credit Card Processing
  • Customer Accounts
  • Customer Data Management
  • Customer Database
  • Customer History
  • Customer Management
  • Customisable Branding
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Discount Management
  • Drag & Drop
  • Electronic Payments
  • Email Marketing
  • Email Templates
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Ticketing
  • Expiration Management
  • Facility Management
  • Facility Scheduling
  • Financial Analysis
  • Food & Beverage Management
  • For Museums
  • Forms Management
  • Gift Card Management
  • Gift Shop POS
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Marketing Management
  • Membership Management
  • Merchandise Management
  • Mobile Signature Capture
  • Mobile Ticketing
  • Multi-Currency
  • Multi-Facility
  • Online Signing
  • Online Ticketing
  • Onsite Ticketing
  • Order Processing
  • Point of Sale (POS)
  • Print-at-Home
  • Product Catalog
  • Promotions Management
  • QR Codes
  • Real-Time Data
  • Real-Time Reporting
  • Receipt Management
  • Recurring/Subscription Billing
  • Reminders
  • Reporting/Analytics
  • Reservations Management
  • Resource Management
  • Restaurant POS
  • Retail Inventory Management
  • Retail POS
  • Returns Management
  • Sales Management
  • Sales Reports
  • Search/Filter
  • Searchable Database
  • Season Tickets
  • Secure Data Storage
  • Status Tracking
  • Stock Management
  • Surveys & Feedback
  • Ticket Brokering
  • Ticket Reservations
  • Ticketing
  • Transaction History
  • Two-Factor Authentication
  • User Management
  • Vendor Management
  • Waiver Kiosk
  • Website Integration
  • Website Management

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Reviews

Overall rating

4.9 /5
(9)
Value for Money
4.8/5
Features
4.8/5
Ease of Use
4.8/5
Customer Support
4.9/5

Already have VenueSumo?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 9
Derek
Overall rating
  • Industry: Hospitality
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Love VenueSumo

Reviewed on 01/11/2024

Overall everything has been great. First year with the system and it ran good and looking forward...

Overall everything has been great. First year with the system and it ran good and looking forward to another season with this system. The developers have taken our suggestions and are working on getting them implemented.

Pros

The ease of use. It is very easy to learn and teach employees. I also love how the developers take our suggestions and actually make them happen.

Cons

Reporting. Would like to see more specific reports for products and sales. Product entry. Discounts.

Sue
Overall rating
  • Industry: Sports
  • Company size: 1,001–5,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

VENUE SUMO - THE BEST EVER!

Reviewed on 20/09/2024

Excellent, faced paced, dynamic and easy to use. Willing and kind people behind the scenes to help...

Excellent, faced paced, dynamic and easy to use. Willing and kind people behind the scenes to help at a drop of a hat!

Pros

The service, the price, and the program itself!

Cons

Hmmmm, I would have to think about that - nothing comes to mind.

Thierry
Overall rating
  • Industry: Entertainment
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Bike Skills Review of the VenueSumo Venue Management Software

Reviewed on 08/11/2024

Our bike park is quite unique in that on top of offering entertainment services for children we...

Our bike park is quite unique in that on top of offering entertainment services for children we also provide lessons. This made all other booking software we used quite tricky, all excelling in one bit either non existent or very poor in the other service. However from day 1 VenueSumo has been listening to our needs and working closely with us to see how to adapt their system to suit our needs. Any have they delivered! The support team has been incredible, replying to emails and phone calls at any time. Our biggest hurdle of limiting lessons bookings to a different number based of daily capacity was overcome in no time. VenueSumo has been very adaptable and the communication top notch. We couldn’t be any happier as are our clients who find it so much easier to book a session online. Since using this software, the number of phone calls relating to booking issues has drastically reduced, and we couldn’t be any happier. Thank you VenueSumo

Pros

We liked how adaptable they’ve been to suit our needs.

Cons

Nothing in general. Just the change like any change brings different challenges and new training for all the staff but the benefits made it all worth.

Gary
Overall rating
  • Industry: Entertainment
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great experience and outcomes

Reviewed on 10/05/2024

we have had an extremely good experience. The Venue Sumo team assist with transition from another...

we have had an extremely good experience. The Venue Sumo team assist with transition from another platform which entailed porting across customer data and establishing our products. We have nothing but compliments for the team and experience.

Pros

Vene Sumo is fairly intuitive and easy to navigate. The support we have received has been excellent. The integration process with merchants' solutions both card present and ecommerce has been very good.

Cons

Nothing specific. The Venue Sumo team continue to work with us to develop what we need in a timely manner.

Cameron
Overall rating
  • Industry: Entertainment
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The Go-To Platform

Reviewed on 26/06/2024

The Team at venue sumo pride themselves in delivering a top quality platform and actually back it...

The Team at venue sumo pride themselves in delivering a top quality platform and actually back it with their support. Would recommend to anyone !

Pros

Ease of use.
Full support from the team. Every enquiry answered asap. Never left in the dark.

Cons

N/A.

Showing 5 reviews of 9 Read all reviews

VenueSumo FAQs

Below are some frequently asked questions for VenueSumo.

VenueSumo offers the following pricing plans:

  • Starting from: USD 300.00/month
  • Pricing model: Subscription
  • Free Trial: Not Available

VenueSumo has the following typical customers:

2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

VenueSumo supports the following languages:

English, Spanish

VenueSumo supports the following devices:

VenueSumo integrates with the following applications:

ActiveCampaign, Klaviyo, Linkly, Newbook, PayPal, SMSGlobal, Stripe

VenueSumo offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for VenueSumo.