VenueSumo
About VenueSumo
VenueSumo is a cloud-based venue management software designed to help venues streamline operations, boost revenue, and improve the guest experience.
The software includes features like online booking and ticketing so guests can easily purchase tickets or make reservations on your website. It also has party and event booking capabilities to manage group bookings and run sheets. VenueSumo comes with an integrated point-of-sale system tailored for venues to handle in-person sales. The customer relationship management tools allow you to store guest details and communication history for better service.
Other notable features include membership management, guest feedback surveys, detailed reporting and analytics, security controls, gift vouchers, support for multiple locations, API integrations, a content management system for your website, and agent commissions.
The software aims to help venues sell more tickets online, save time on operations, boost customer experience, and manage everything on-the-go with VenueSumo's mobile capabilities. It also promises unlimited customer support.
Pricing starting from:
USD 300.00/month
- Free Version
- Free Trial
- Subscription
Key benefits of VenueSumo
Online booking and ticketing system allows guests to easily book and pay for tickets online
Streamlines party group and event bookings with real-time run sheets, reports, and payment reminders
All-in-one software includes POS, CRM, memberships, waiver management, reporting and more with no extra fees
Fully customizable and scalable to meet the unique needs of your venue
Cloud-based and mobile friendly for access anywhere with internet connection
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premises
Supported Languages
English, Spanish
Pricing starting from:
USD 300.00/month
- Free Version
- Free Trial
- Subscription
Images
No images available
Features
Total features of VenueSumo: 97
Alternatives
ROLLER
Clubspeed
KORONA POS
Raklet
Reviews
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- Industry: Health, Wellness & Fitness
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Fantastic booking management software
Reviewed on 06/09/2024
VenueSumo has been fantastic for our business, especially the assistance offered by [sensitive...
VenueSumo has been fantastic for our business, especially the assistance offered by [sensitive content hidden] from the support team!
Pros
It allows our business to make bookings, keep a track of the bookings and amend the bookings in an easy to use interface.
It links incredibly well with our website.
It allows for seamless payment processing
Cons
I do not have any concerns with the way VenueSumo operates
- Industry: Entertainment
- Company size: 11–50 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great experience and outcomes
Reviewed on 10/05/2024
we have had an extremely good experience. The Venue Sumo team assist with transition from another...
we have had an extremely good experience. The Venue Sumo team assist with transition from another platform which entailed porting across customer data and establishing our products. We have nothing but compliments for the team and experience.
Pros
Vene Sumo is fairly intuitive and easy to navigate. The support we have received has been excellent. The integration process with merchants' solutions both card present and ecommerce has been very good.
Cons
Nothing specific. The Venue Sumo team continue to work with us to develop what we need in a timely manner.
- Industry: Entertainment
- Company size: 11–50 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The Go-To Platform
Reviewed on 26/06/2024
The Team at venue sumo pride themselves in delivering a top quality platform and actually back it...
The Team at venue sumo pride themselves in delivering a top quality platform and actually back it with their support. Would recommend to anyone !
Pros
Ease of use.
Full support from the team. Every enquiry answered asap. Never left in the dark.
Cons
N/A.
- Industry: Recreational Facilities & Services
- Company size: 11–50 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Moved to VenueSumo and haven't looked back. Highly Recommend !
Reviewed on 15/05/2024
Since changing to VenuSumo we haven't looked back. Our business operations have been streamlined,...
Since changing to VenuSumo we haven't looked back. Our business operations have been streamlined, we are now operating with much more efficient business function and our day to day operations have been made so much easier to manage. We can't speak highly enough of the support team behind VenueSumo and the product itself across all areas of our business. It's a huge plus for us, thanks to all the team
Pros
VenueSumo has provided our business with the freedom and flexibility to tailor our business management software and customise it to suite our needs. We are no longer limited by functionality and our business is now experiencing vastly improved efficiency across all operational areas.
Areas of improvement include point of sale, reporting, event management, ticketing and customer management and a lot more. I would highly recommend this software
Cons
We really haven't experienced any negative points to date. Service provide has meant we've been able to continually migrate VenueSumo and tailor it to suit our venue perfectly
- Industry: Events Services
- Company size: 51–200 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great stuff!
Reviewed on 16/05/2024
Pros
The customer support is amazing and the system is super user friendly.
Cons
If there are any they will be resolved in a flash!
VenueSumo FAQs
Below are some frequently asked questions for VenueSumo.Q. What type of pricing plans does VenueSumo offer?
VenueSumo offers the following pricing plans:
- Starting from: USD 300.00/month
- Pricing model: Subscription
- Free Trial: Not Available
Q. Who are the typical users of VenueSumo?
VenueSumo has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does VenueSumo support?
VenueSumo supports the following languages:
English, Spanish
Q. Does VenueSumo support mobile devices?
VenueSumo supports the following devices:
Q. What other apps does VenueSumo integrate with?
VenueSumo integrates with the following applications:
ActiveCampaign, Klaviyo, Linkly, Newbook, PayPal, SMSGlobal, Stripe
Q. What level of support does VenueSumo offer?
VenueSumo offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
Related categories
See all software categories found for VenueSumo.