---
description: Learn more about chatlyn. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: chatlyn Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Customer Communications Management Software](/directory/1139/customer-communications-management/software) > [chatlyn](/software/2073365/chatlyn)

# chatlyn

Canonical: https://www.getapp.com.au/software/2073365/chatlyn

> chatlyn is an AI platform to help businesses manage client communication across multiple channels. It includes an omnichannel inbox, AI suggestions, ticketing, webchat, WhatsApp newsletters, chatbot, CRM integration, analytics, and more.
> 
> Verdict: Rated **5.0/5** by 2 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of chatlyn

 Automated communication: Chatlyn automates client communication, reducing workload.
 Omnichannel management: Manage all interactions from one location.
 AI-powered support: Get AI-generated reply suggestions and recommendations.
 Multilingual support: Translate messages into +25 languages for global reach.
 Dynamic lists: Create dynamic lists based on custom attributes for personalized interactions.
 Webchat widget: Add live chat functionality to your website for easy access.
 WhatsApp newsletter: Send targeted, automated messages via WhatsApp for higher engagement.
 AI chatbot: Instantly answer queries 24/7 with AI-powered chatbot support.
 Chrome extension: Easily answer reviews or comments online with the Chrome extension.
 Journey builder: Automate workflows and create customized campaigns.
 Marketing automation: Save time with automated keyword detection and response.
 CRM integration: Better understand and engage with clients through CRM integrations.
 Analytics and reports: Access detailed insights for optimizing customer interactions.
 GDPR compliance: Ensure data privacy and compliance with GDPR regulations.
 Mobile accessibility: Access conversations, data, and notifications anywhere, anytime.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 2 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Chatlyn

## Commercial Context

- **Starting Price**: EUR 49.00
- **Pricing model**: Flat Rate (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, Basque, Brazilian Portuguese, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Autoresponders
- CRM
- Chat/Messaging
- Collaboration Tools
- Customisable Branding
- Email Management
- Feedback Management
- Inbox Management
- Interaction Tracking
- Multi-Channel Communication
- Multi-Language
- On-Demand Communications
- Personalization
- Reporting & Statistics
- SMS Messaging
- Social Media Integration

## Integrations (7 total)

- Apaleo
- BookingSync
- Dialogflow
- Mews
- Salesforce Platform
- Slack
- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Customer Communications Management Software](https://www.getapp.com.au/directory/1139/customer-communications-management/software)

## Alternatives

1. [WhatsApp](https://www.getapp.com.au/software/2035411/whatsapp) — 4.7/5 (16319 reviews)
2. [Viber](https://www.getapp.com.au/software/2049588/viber) — 4.4/5 (4058 reviews)
3. [Text Request](https://www.getapp.com.au/software/2051851/text-request) — 4.6/5 (1193 reviews)
4. [Telegram](https://www.getapp.com.au/software/114023/telegram) — 4.7/5 (6406 reviews)
5. [Sociocs](https://www.getapp.com.au/software/2063200/sociocs) — 4.6/5 (118 reviews)

## Reviews

### "chatlyn makes Global Customer Communication Easy" — 5.0/5

> **Luís** | *2 October 2024* | Leisure, Travel & Tourism | Recommendation rating: 10.0/10
> 
> **Pros**: The WhatsApp newsletters are a game-changer. With multi-language support, it’s easy to make sure every customer gets the message in their language. It’s simple to use, and personalization with placeholders, like adding names, makes a big difference in customer satisfaction. The omnichannel inbox also keeps everything in one place, which is super convenient.
> 
> **Cons**: There’s an initial investment of time needed to set up the system properly and get familiar with all the features. It takes some effort at the beginning, but the onboarding team makes it manageable, and once everything is in place, it’s smooth sailing.
> 
> The biggest problem chatlyn solved for us was managing communication with a global customer base. We have over 1600 tours, and keeping everything organized was a headache. chatlyn makes it easy to send personalized messages, automatically translated, which keeps our customers happy and informed. It also saves us time by automating a lot of our work, letting the team focus on improving our services. Overall, it’s been a huge help in boosting customer satisfaction and making our operations run smoother.

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### "Manages all your conversations online, in a way that you can trust and be proud of" — 5.0/5

> **Colm** | *9 August 2024* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: Easy to use. Overview of all our conversational online channels. It automatically responds to our clients. It does a great job of answering simple questions onnour behalf.
> 
> **Cons**: Nothing to complain about here. The tech does exactly what it says. The value far outweighs the price. I can't recommend them highly enough.
> 
> Highly professional and quick. eager to please and knowledgeable.

## Links

- [View on GetApp](https://www.getapp.com.au/software/2073365/chatlyn)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-management-software/a/chatlyn/> |
| en-AE | <https://www.getapp.ae/software/2073365/chatlyn> |
| en-AU | <https://www.getapp.com.au/software/2073365/chatlyn> |
| en-CA | <https://www.getapp.ca/software/2073365/chatlyn> |
| en-GB | <https://www.getapp.co.uk/software/2073365/chatlyn> |
| en-IE | <https://www.getapp.ie/software/2073365/chatlyn> |
| en-NZ | <https://www.getapp.co.nz/software/2073365/chatlyn> |
| en-SG | <https://www.getapp.sg/software/2073365/chatlyn> |
| en-ZA | <https://www.getapp.za.com/software/2073365/chatlyn> |

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