---
description: Learn more about NuVidio. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: NuVidio Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Customer Engagement Software](/directory/650/customer-engagement/software) > [NuVidio](/software/2072800/nuvidio)

# NuVidio

Canonical: https://www.getapp.com.au/software/2072800/nuvidio

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> NUVIDIO is a video call platform that allows businesses to securely connect with customers through one-on-one video chats. The software features end-to-end encryption, customizable backgrounds, and integration with CRM systems to provide a seamless customer experience. NUVIDIO aims to bring transparency and trust to digital customer service through its comprehensive video call solution.
> 
> Verdict: Rated **4.9/5** by 12 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of NuVidio

\- Offers instant, high quality video connections for a humanized customer experience
- Provides end-to-end encryption and full LGPD compliance for security and privacy
- Allows for customized backgrounds, intelligent questionnaires, and smart note taking during calls
- Integrates with CRMs and has a customizable web dashboard for flexibility
- Supports 24/7 customer service for assistance at every step of the customer journey

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.9/5** | 12 Reviews |
| Ease of Use | 4.9/5 | Based on overall reviews |
| Customer Support | 4.9/5 | Based on overall reviews |
| Value for Money | 4.9/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: NuVidio Tecnologia e Desenvolvimento de Programas
- **Founded**: 2020

## Commercial Context

- **Starting Price**: BRL 99.00
- **Pricing model**: Other
- **Pricing Details**: Contact vendor for pricing details.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Brazilian Portuguese
- **Available Countries**: Brazil

## Features

- API
- CRM
- Call Recording
- Communication Management
- Conferencing
- For Sales Teams/Organizations
- Lead Generation
- Performance Management
- Recording
- Reporting/Analytics
- Sales Pipeline Management
- Scheduling
- Screen Sharing
- Video Conferencing

## Integrations (4 total)

- HubSpot CRM
- Pipedrive
- Salesforce for Automotive
- Zendesk Suite

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support
- Chat

## Category

- [Customer Engagement Software](https://www.getapp.com.au/directory/650/customer-engagement/software)

## Related Categories

- [Customer Engagement Software](https://www.getapp.com.au/directory/650/customer-engagement/software)
- [Live Chat Software](https://www.getapp.com.au/directory/561/live-chat/software)
- [Video Marketing Software](https://www.getapp.com.au/directory/1831/video-marketing/software)
- [Video Conferencing Software](https://www.getapp.com.au/directory/528/video-conferencing/software)
- [Conversational Marketing Software](https://www.getapp.com.au/directory/1659/conversational-marketing-platform/software)

## Alternatives

1. [Slack](https://www.getapp.com.au/software/91563/slack) — 4.7/5 (24046 reviews)
2. [Freshsales](https://www.getapp.com.au/software/104265/freshsales) — 4.5/5 (621 reviews)
3. [Lusha](https://www.getapp.com.au/software/2008867/lusha) — 4.0/5 (397 reviews)
4. [Pipedrive](https://www.getapp.com.au/software/90507/pipedrive) — 4.5/5 (3042 reviews)
5. [Keap](https://www.getapp.com.au/software/90372/infusionsoft) — 4.1/5 (1298 reviews)

## Reviews

### "Increased customer satisfaction and conversion rate" — 5.0/5

> **Natália** | *6 April 2022* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: It is fully customizable, very easy to use and integrates with our CRM
> 
> **Cons**: The mobile version (app) has to evolve and be similar to the desktop version.

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### "Ótimos resultados..." — 5.0/5

> **Verified Reviewer** | *6 April 2022* | Marketing & Advertising | Recommendation rating: 9.0/10
> 
> **Pros**: A ferramenta da NuVidio foi essencial para nossa reorganização na área de vendas e atendimento ao cliente. Fácil de implementar, em constante desenvolvimento e com um custo benefício excelente. Damos total atenção às relações humanas e a ferramenta foi essencial para manter esse nosso objetivo on track.
> 
> **Cons**: Por estar em evolução constante, algumas funcionalidades ainda não atingem o máximo de suas capacidades, mas nada que denigre o produto.

-----

### "Parceria KMC e Nuvidio" — 5.0/5

> **Emerson Matos** | *6 April 2022* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: Facil de configurar, utilizar e facilita bastante a aproximação humanizada com o lead/cliente.
> 
> **Cons**: Fazemos muitas reuniões pelo meet do Google, se tivesse uma forma de utilizar as chamadas com mais de 3 pessoas, seria muito bom.
Sei que o objetivo da plataforma não é esse, mas se tivesse, eu usaria.
> 
> Estou gostando bastante

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### "Excelente custo benefício" — 5.0/5

> **Rogerio Mitsuharu** | *6 September 2022* | Insurance | Recommendation rating: 10.0/10
> 
> **Pros**: Os recursos atendem perfeitamente o que buscávamos e o atendimento é impecável
> 
> **Cons**: A Nuvidio poderia se tornar um APP personalizado
> 
> A ferramenta trouxe a flexibilidade em um momento tão importante de expansão no atendimento. Algo que as empresas já buscava.

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### "Solução completa para atendimento a distância" — 5.0/5

> **Gabriela** | *8 September 2022* | Financial Services | Recommendation rating: 10.0/10
> 
> **Pros**: Fácil  acesso,  gestão facil para o cliente e usuários
> 
> **Cons**: Nada a declarar, tudo que precisamos o fornecedor atende

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## Links

- [View on GetApp](https://www.getapp.com.au/software/2072800/nuvidio)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/nuvidio/> |
| en-AE | <https://www.getapp.ae/software/2072800/nuvidio> |
| en-AU | <https://www.getapp.com.au/software/2072800/nuvidio> |
| en-CA | <https://www.getapp.ca/software/2072800/nuvidio> |
| en-GB | <https://www.getapp.co.uk/software/2072800/nuvidio> |
| en-IE | <https://www.getapp.ie/software/2072800/nuvidio> |
| en-NZ | <https://www.getapp.co.nz/software/2072800/nuvidio> |
| en-SG | <https://www.getapp.sg/software/2072800/nuvidio> |
| en-ZA | <https://www.getapp.za.com/software/2072800/nuvidio> |
| pt | <https://www.getapp.com.br/software/2072800/nuvidio> |
| pt-PT | <https://www.getapp.pt/software/2072800/nuvidio> |

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