--- description: Learn more about Rainbow. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Rainbow Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Unified Communications Software](/directory/599/unified-communications/software) > [Rainbow](/software/2072418/rainbow) # Rainbow Canonical: https://www.getapp.com.au/software/2072418/rainbow Page: 1 / 2\ Next: [Next page](https://www.getapp.com.au/software/2072418/rainbow?page=2) > Rainbow is a sovereign hybrid collaboration platform from the cloud that allows users to communicate and engage in secured and trusted environments through asynchronous and real-time communication, PSTN calls, audio and video conferencing, persistent collaboration and messaging, remote control, and more. It complements Microsoft Teams by bringing office phone services to any device. > > Verdict: Rated **4.5/5** by 6 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 6 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.0/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.0/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Alcatel Lucent Enterprise ## Commercial Context - **Pricing model**: Per Feature (Free version available) (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Brazilian Portuguese, Catalan, Chinese, Czech, Dutch, English, Finnish, French, German, Hebrew, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Traditional Chinese, Turkish - **Available Countries**: Argentina, Australia, Austria, Bahrain, Belgium, Brazil, Bulgaria, Canada, Chile, Cyprus, Czechia, Denmark, Dominican Republic, El Salvador, Estonia, Finland, France, Georgia, Germany, Greece and 33 more ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Notifications - Call Monitoring - Call Recording - Call Routing - Call Tracking - Call Transfer - Caller ID - Chat/Messaging - Collaboration Tools - Contact Management - Customizable Reports - File Sharing - Group Messaging - Interaction Tracking - Meeting Management - Mobile Access ## Support Options - 24/7 (Live rep) - Chat ## Category - [Unified Communications Software](https://www.getapp.com.au/directory/599/unified-communications/software) ## Related Categories - [Unified Communications Software](https://www.getapp.com.au/directory/599/unified-communications/software) - [Collaboration Software](https://www.getapp.com.au/directory/335/web-collaboration/software) ## Alternatives 1. [Microsoft Teams](https://www.getapp.com.au/software/105615/microsoft-teams) — 4.5/5 (10940 reviews) 2. [Slack](https://www.getapp.com.au/software/91563/slack) — 4.7/5 (24046 reviews) 3. [Google Workspace](https://www.getapp.com.au/software/90761/google-apps-for-business) — 4.7/5 (17483 reviews) 4. [Zoom Workplace](https://www.getapp.com.au/software/111633/zoom) — 4.6/5 (14526 reviews) 5. [Microsoft 365](https://www.getapp.com.au/software/90725/microsoft-office-365) — 4.6/5 (14035 reviews) ## Reviews ### "Good Corporative Cloud Messenger" — 5.0/5 > **Vitaliy** | *19 December 2018* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Very simple to use this messenger, you can invite your contacts from office 365 or Gmail, and start collaborate with your family, friends and сolleagues. Windows,MAC,IOS,Android,Web - i use this messenger in any platform. Most of functionality is free\! No Ads\! 1 gb of cloud storage in free version. Connected with our OmniPCX Enterpise, click-to-call,presense, and call log of my deskphone, it's very useful\! > > **Cons**: No translation to my native language (Russian) I can't buy a bussines version because my country not in sales list, it's very bad\! In collaboration with OXE or OXO, i can't connect SIP phones, only Analog,TDM or NOE IP phone. Small bugs, but software is growing up > > Very simple to use this messenger, you can invite your contacts from office 365 or Gmail, and start collaborate with your family, friends and сolleagues. Windows,MAC,IOS,Android,Web - i use this messenger in any platform. Most of functionality is free\! No Ads\! 1 gb of cloud storage in free version. Connected with our OmniPCX Enterpise, click-to-call,presense, and call log of my deskphone, it's very useful\! ----- ### "Easy to Make Calls" — 5.0/5 > **Ashley** | *26 March 2026* | Hospital & Health Care | Recommendation rating: 8.0/10 > > **Pros**: It's another option to talk to patients when you are working remotely. Instead of calling from your desk phone or a cell phone, I love how you can use the computer app to do outgoing calls but also can receive incoming as well. > > **Cons**: You can't answer calls unless you are contacted to WIFI or have internet access. So really, you cannot do it from anywhere. > > My company moved from using Cisco Jabber to Rainbow and its been an easy transition. I love the ability to make calls from my computer while working. ----- ### "Not Very Liberating" — 3.0/5 > **Cory** | *13 April 2021* | Retail | Recommendation rating: 0.0/10 > > **Pros**: That we could integrate it with our current infrastructure without much effort and get our users homeworking readily. It's simple to use, for the basics. > > **Cons**: It's bugginess and lack of features. Rainbow seems like an acquisition by Alcatel of a suite that was not developed natively for Alcatel systems. > > Not very liberating. You can't transfer a call or conference. You can't record your voicemail message. You can't setup shortcuts or a personal directory. You can't pickup a group call. You can't even tell who's calling YOU\! ----- ### "Simple SECURE communications" — 5.0/5 > **Paul** | *12 March 2024* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: Rainbow is VERY simple to configure and customize, a number of different user profiles were required. The application itself is very easy - this was important to ensure it was adopted > > **Cons**: The name isn't well known, I had to explain who the company was first - but once the users starting to work on the app, that wasn't an issue > > Simple - easy and very powerful app, was deployed easily and it is now just another part of our day ----- ### "Great connectivity" — 5.0/5 > **NUICA** | *10 February 2025* | Accounting | Recommendation rating: 10.0/10 > > **Pros**: great connectivity for each employee; sociability > > **Cons**: Sometimes, I can't send friend request easily. > > I like the sound from the video calls and the fact that i can share my screen easily ----- Page: 1 / 2\ Next: [Next page](https://www.getapp.com.au/software/2072418/rainbow?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/2072418/rainbow) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data