--- description: Learn more about Questback. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Questback Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [360 Degree Feedback Software](/directory/1007/360-degree-feedback/software) > [Questback](/software/2072337/questback) # Questback Canonical: https://www.getapp.com.au/software/2072337/questback Page: 1 / 3\ Next: [Next page](https://www.getapp.com.au/software/2072337/questback?page=2) > Questback is a top Experience Management platform enhancing customer and employee experiences. They help organizations globally to act on key stakeholder feedback. Their diverse team is driven to give smart organizations a competitive edge. > > Verdict: Rated **4.7/5** by 49 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Questback Happier customers and employees. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 49 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: QuestBack - **Founded**: 2000 ## Commercial Context - **Starting Price**: EUR 2,500.00 - **Pricing model**: Other (Free Trial) - **Pricing Details**: Contact Questback for pricing. - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: Dutch, English, Finnish, French, German, Norwegian, Spanish, Swedish - **Available Countries**: Albania, Andorra, Argentina, Australia, Austria, Belgium, Bosnia and Herzegovina, Brazil, Bulgaria, Canada, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar and 36 more ## Features - 360 Degree Feedback - API - Action Management - Activity Dashboard - Activity Tracking - Alerts/Notifications - Anonymous Feedback - CSAT Survey Structure - Chat/Messaging - Churn Management - Collaboration Tools - Commenting/Notes - Communication Management - Complaint Monitoring - Conditional Logic - Continuous Feedback - Customer Database - Customer Experience Management - Customer History - Customer Journey Mapping ## Integrations (1 total) - Startdeliver ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support ## Category - [360 Degree Feedback Software](https://www.getapp.com.au/directory/1007/360-degree-feedback/software) ## Related Categories - [360 Degree Feedback Software](https://www.getapp.com.au/directory/1007/360-degree-feedback/software) - [NPS Software](https://www.getapp.com.au/directory/1963/nps/software) - [Employee Engagement Software](https://www.getapp.com.au/directory/715/employee-engagement/software) - [Customer Satisfaction Software](https://www.getapp.com.au/directory/1029/customer-satisfaction/software) - [Customer Engagement Software](https://www.getapp.com.au/directory/650/customer-engagement/software) ## Alternatives 1. [Typeform](https://www.getapp.com.au/software/91581/typeform) — 4.7/5 (945 reviews) 2. [UmfrageOnline](https://www.getapp.com.au/software/131259/enquetes-maken) — 4.6/5 (1553 reviews) 3. [Google Forms](https://www.getapp.com.au/software/112857/google-forms) — 4.7/5 (11363 reviews) 4. [SurveyMonkey](https://www.getapp.com.au/software/2371/surveymonkey) — 4.6/5 (10426 reviews) 5. [Jotform](https://www.getapp.com.au/software/10191/jotform-4-0) — 4.7/5 (2794 reviews) ## Reviews ### "Essential tool to capture user satisfaction" — 5.0/5 > **Stein** | *12 March 2024* | Construction | Recommendation rating: 10.0/10 > > **Pros**: Professional tool that helps to design, plan and develop the questionnaire and running the survey. Incl. afterwork with reports and analysis. All needed functionality in place. > > **Cons**: Not applicable. There was nothing I didn't like... ----- ### "I am very satisfied" — 5.0/5 > **Torkel** | *3 June 2023* | Environmental Services | Recommendation rating: 10.0/10 > > **Pros**: Product is very easy to use. The service you get when you are in need for that is quick and good. > > **Cons**: Can't think of anything really. It gives me all I need for my surveys. ----- ### "Transportföretagen" — 4.0/5 > **Erik** | *9 February 2024* | Transportation/Trucking/Railroad | Recommendation rating: 8.0/10 > > **Pros**: Support from Questback and easy to use. > > **Cons**: Nothing. I find Questback easy to work Withings. > > Very positive\! The positive approach the Questback people have make working with them a pure joy\! ----- ### "Questback" — 5.0/5 > **Annika** | *2 February 2023* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: A lot of options, the support is answering quick > > **Cons**: You cant change questions if the survey is publicatedWord-export does not look good ----- ### "Feedback fall 2023" — 4.0/5 > **Liselott** | *3 October 2023* | Security & Investigations | Recommendation rating: 9.0/10 > > **Pros**: Easy to get started and use, good support. > > **Cons**: Woulk like to have more standard forms to use. > > We only use it once per year. Very satisfied with the company, support and product. ----- Page: 1 / 3\ Next: [Next page](https://www.getapp.com.au/software/2072337/questback?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/2072337/questback) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data