---
description: Learn more about The Hark Platform. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: The Hark Platform Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Energy Management Software](/directory/915/energy-management/software) > [The Hark Platform](/software/2072077/the-hark-platform)

# The Hark Platform

Canonical: https://www.getapp.com.au/software/2072077/the-hark-platform

> Hark is a cloud-based sensor platform that allows Energy Managers, Facilities Managers, Asset Operators, and Facilities Managers,  to connect to, optimize, and analyze their industrial buildings, assets, energy, and buildings in real-time.
> 
> Verdict: Rated **4.8/5** by 4 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 4 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 4.8/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Hark Systems
- **Founded**: 2016

## Commercial Context

- **Starting Price**: GBP 345.00
- **Pricing model**: Usage Based (Free Trial)
- **Pricing Details**: Platform access starts from £149/month based on the number of assets/sensors/meters connected to the platform and the volume of time series data.
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Germany, Ireland, United Kingdom, United States

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Anomaly Detection
- Audit Management
- Configuration Management
- Connectivity Management
- Customizable Reports
- Data Connectors
- Data Import/Export
- Data Management
- Data Visualization
- Device Management
- Drag & Drop
- Email Alerts
- Emissions Monitoring
- Energy Monitoring
- Event Logs

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support

## Category

- [Energy Management Software](https://www.getapp.com.au/directory/915/energy-management/software)

## Related Categories

- [Energy Management Software](https://www.getapp.com.au/directory/915/energy-management/software)
- [IoT Software](https://www.getapp.com.au/directory/1395/iot/software)

## Alternatives

1. [Ubidots](https://www.getapp.com.au/software/2069438/ubidots-1) — 4.9/5 (20 reviews)
2. [Blynk](https://www.getapp.com.au/software/123247/blynk) — 4.8/5 (1062 reviews)
3. [Rayven](https://www.getapp.com.au/software/117779/rayven) — 5.0/5 (24 reviews)
4. [Fracttal One](https://www.getapp.com.au/software/111631/fracttal) — 4.6/5 (1773 reviews)
5. [Memfault](https://www.getapp.com.au/software/2060313/memfault) — 4.9/5 (10 reviews)

## Reviews

### "Hark platform critical to Sainsburys project success" — 4.0/5

> **George** | *30 June 2020* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: The Hark solution is easy to use and provides an out of the box solution to monitor the status of the energy sensors that it connects to with a number of built in metrics and visualizations.
> 
> **Cons**: There were a number of additional metrics that would have been useful within the Hark Platform, such as when a device last restarted, how many restarts over a given period and a number of solution specific attributes such as meter location however having discussed with Hark they have agreedto add to the product backlog.
> 
> Harks involvement on Connected Buildings went beyond the supply and support of their platform – they also developed bespoke software which integrated with proprietary 3rd party lighting systems and designed and manufactured a hardware component which reduced capital costs of the programme.  Whether it was solution development, execution of key operational and support processes or input into Sainsburys product roadmap Hark always brought a can-do attitude, energy, and innovation which underlined their expertise in the subject area.  I recommend anyone looking into this space to meet with Hark to understand how they can work together.

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### "A new journey for CNG" — 5.0/5

> **Chris** | *7 August 2020* | Utilities | Recommendation rating: 8.0/10
> 
> **Pros**: Easy to use and really clean views. The software is really impressive in terms of the variety of widgets that be can used to display and help analyse the data.
> 
> **Cons**: With being at the infant stage of the partnership, there isn't much to report on in terms of cons right now. An area of challenge will be working out how much support is needed from Hark to accommodate a variety of data sets we may need.
> 
> With recently partnering alongside Hark, we as an energy company are really keen to learn more about how we can understand energy usage and efficiency to support our customers. The Hark software, is really clean and slick in terms of its functionality and so far, the team at Hark have been great to work with. Really friendly people and easy communication. We are really looking forward to the months ahead of us.

-----

### "Great BMS Software" — 5.0/5

> **Amy** | *15 June 2020* | Retail | Recommendation rating: 8.0/10
> 
> **Pros**: Software is easy to deploy and ahead of the game when it comes to demand response functionality
> 
> **Cons**: Raising support tickets wasn't embedded from the start, this wasn't a problem as such as we had regular contact with little issues. It's there now.
> 
> Hark are fantastic, innovative company who specialise in BMS read/write capability. Their features are the same as many other BMS controls out their in the market but what sets the bar is their demand response technology and their understanding of this importance for the future. We've developed a fantastic relationship with them over the years and they always will go above and beyond with the service.

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### "Hark innovation Workshops" — 5.0/5

> **Kaine** | *11 December 2020* | Logistics & Supply Chain | Recommendation rating: 10.0/10
> 
> **Pros**: We had some fantastic Innovation workshops with the Hark team, special call out to \[SENSITIVE CONTENT HIDDEN\] for supporting during the pandemic in working to our schedule. The outputs of the innovation workshops are exactly what we were looking for to help us continue our innovation programme within Asda Logistics and look to find new and exciting ways to help us improve.
> 
> **Cons**: We enjoyed every aspect of the workshops.
> 
> Great team work from both parties during the workshop and some real attention to detail from the Hark team.

## Links

- [View on GetApp](https://www.getapp.com.au/software/2072077/the-hark-platform)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/emerging-technology-software/a/the-hark-platform/> |
| en-AE | <https://www.getapp.ae/software/2072077/the-hark-platform> |
| en-AU | <https://www.getapp.com.au/software/2072077/the-hark-platform> |
| en-CA | <https://www.getapp.ca/software/2072077/the-hark-platform> |
| en-GB | <https://www.getapp.co.uk/software/2072077/the-hark-platform> |
| en-IE | <https://www.getapp.ie/software/2072077/the-hark-platform> |
| en-NZ | <https://www.getapp.co.nz/software/2072077/the-hark-platform> |
| en-SG | <https://www.getapp.sg/software/2072077/the-hark-platform> |
| en-ZA | <https://www.getapp.za.com/software/2072077/the-hark-platform> |

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