Precise Petcare
About Precise Petcare
Precise Petcare is a cloud-based software designed to help pet-sitting businesses manage clients, appointments, payments, and more. It allows pet sitters, staff members, and clients to communicate and organize schedules.
Precise Petcare enables users to access and update schedules via a unified portal. Its built-in communication tools keep clients informed of all updates and allow them to view pet care journals and invoices conveniently from their own dashboards. Users can track sitters' availability and progress through their days. Clients can schedule services, view upcoming assignments, and even delete or modify services that haven't been assigned yet. The platform also includes real-time updates, pet pictures, and sitter notes for reference.
Precise Petcare offers white-labeling capabilities, allowing businesses to maintain their brand identity and customize the interface to suit their specific needs.
Key benefits of Precise Petcare
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Reviews
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- Industry: Veterinary
- Used Daily for 2+ years
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- Value for Money
- Ease of Use
- Customer Support
Great software overall.
Reviewed on 26/04/2018
Huge peace of mind and efficient management both for my team and for my clients. The reporting...
Huge peace of mind and efficient management both for my team and for my clients. The reporting option is amazing and gives me a great overview of the statistics I need for my business.
Pros
It's customizable with your own company graphics which give it a personal look, it is very complete, regular updates and improvements on the software, user-friendly
Cons
It is not yet possible for my clients to use another language other than English. Some features could still be added but as I said above I wouldn't be surprised these improvements will come with future updates
- Industry: Veterinary
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Really great customer service
Reviewed on 13/01/2019
This is a very well thought out, robust system for pet sitting and dog walking. The customer...
This is a very well thought out, robust system for pet sitting and dog walking. The customer service is really good, very prompt and open minded to suggestions. I used Bluewave Professional Pet Sitter before and this software is lightyears ahead.
Pros
The way the scheduling and assigning visits is good. Very robust overall.
Cons
The ability to know which sitters are "available" at any moment. System allows us to see who is unavailable but that doesnt' work well with how we assign visits to our sitters. I regularly ask for an upgrade in this area. It is also confusing sometimes for clients to know how to request visits. That is our biggest complaint from clients.
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- Ease of Use
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Wishing they could get their act together
Reviewed on 11/05/2015
We have been using Precise Petcare for a little over a year. We love the scheduling system, the...
We have been using Precise Petcare for a little over a year. We love the scheduling system, the detailed profiles available for both clients and pets, and the note and journal features. What we don't love: their server goes down frequently, usually for just a few minutes but sometimes for hours. We have 8 walkers that use this system to keep track of their schedules and obtain the information necessary to complete each visit, including how to access the home. To say this causes problems would be an understatement. Additionally, the GPS tracking leaves a lot to be desired. Even when our walkers follow all of the instructions on the Precise Petcare site, it still records them checking into and out of their location miles away from where they actually are. This makes it impossible to accurately audit their visit times. While we have come to accept this, I am waiting for the day that a client realizes this is a feature available to them and fires us for falsifying our check in and check out times.
Response from Precise Petcare
Thank you for your comments. We're glad to hear that you love our online scheduling, client/pet profiles as well as the note and pet care journal features!
As a provider of web-based software that our clients depend on for immediate, on-demand access, the reliability of our system is our highest priority. We cannot guarantee that there will never be any outages, but we'll certainly work to take immediate action 24/7 until the problem is resolved and make sure they are as brief as possible. We do provide the ability to sync your schedule using iCal, export data on-demand and receive daily schedule emails as alternative ways to access to your data.
We have previously shared with you with a possible cause of why the GPS locations may have been incorrect. We'll follow up with that through email in case you didn't see our response. Your clients will only see the GPS maps with the captured locations/times if you have turned on that setting.
- Industry: Veterinary
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Comprehensive and Convienent
Reviewed on 07/12/2018
Precise Petcare has made it easy for me to be more efficient in my work and to be able to access...
Precise Petcare has made it easy for me to be more efficient in my work and to be able to access client information on the go. It also serves as a great portal to contacting clients in a professional manner.
Pros
Precise Petcare makes it easy for me to keep track of my daily schedule and help me plan my routes for the day. I also find it extremely helpful when it comes to storing client information such as addresses, vet locations, and feeding instructions. The ability to see weekly earnings is also a great feature.
Cons
It can be cumbersome and clunky when it comes to preforming simple actions such as looking at a single days schedule. Instead of just taking one click to get to this very frequently viewed information, it requires 3+ clicks to navigate to it.
- Industry: Veterinary
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Very good Software
Reviewed on 30/04/2019
Pros
I like this software, you can customize it and branding it, very good support, very easy to use.
Cons
i don't think is anything i don't like about PPC
Precise Petcare FAQs
Below are some frequently asked questions for Precise Petcare.Q. What type of pricing plans does Precise Petcare offer?
Precise Petcare offers the following pricing plans:
- Starting from: USD 15.00/month
- Pricing model: Subscription
- Free Trial: Available
Pricing is based on the number of staff members, details of which are outlined below: Solo - $15/month 2-5 Staff - $35/month 6-10 Staff - $75/month 11-20 Staff - $140/month 21-30 Staff - $180/month 31-50 Staff - $230/month 51-100 Staff - $290/month 101+ Staff - $390/month
Q. Who are the typical users of Precise Petcare?
Precise Petcare has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Precise Petcare support?
Precise Petcare supports the following languages:
English
Q. Does Precise Petcare support mobile devices?
Precise Petcare supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Precise Petcare integrate with?
We do not have any information about what integrations Precise Petcare has
Q. What level of support does Precise Petcare offer?
Precise Petcare offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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