Precise Petcare

Precise Petcare

4.2 (17)
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Cloud-based software for pet sitters

About Precise Petcare

Precise Petcare is a cloud-based software designed to help pet-sitting businesses manage clients, appointments, payments, and more. It allows pet sitters, staff members, and clients to communicate and organize schedules.

Precise Petcare enables users to access and update schedules via a unified portal. Its built-in communication tools keep clients informed of all updates and allow them to view pet care journals and invoices conveniently from their own dashboards. Users can track sitters' availability and progress through their days. Clients can schedule services, view upcoming assignments, and even delete or modify services that haven't been assigned yet. The platform also includes real-time updates, pet pictures, and sitter notes for reference.

Precise Petcare offers white-labeling capabilities, allowing businesses to maintain their brand identity and customize the interface to suit their specific needs.


Key benefits of Precise Petcare

  • Staff availability calendar and live sitter map with GPS tracking and late arrival alerts
  • Client/pet profiles and pet care journals for flawless service, with detailed updates sent to your clients
  • Complete billing, including invoicing, payment tracking, and credit card processing

  • Images

    Precise Petcare Software - Precise Petcare live tracking
    Precise Petcare Software - Precise Petcare appointment
    Precise Petcare Software - Precise Petcare billing
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    Precise Petcare Software - Precise Petcare live tracking
    Precise Petcare Software - Precise Petcare appointment
    Precise Petcare Software - Precise Petcare billing

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    Reviews

    Overall rating

    4.2 /5
    (17)
    Value for Money
    4.9/5
    Features
    4.5/5
    Ease of Use
    4.1/5
    Customer Support
    4.7/5

    Already have Precise Petcare?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 17
    Daniel Alejandro
    Daniel Alejandro
    Overall rating
    • Industry: Consumer Services
    • Company size: 11–50 Employees
    • Used Weekly for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    The best option in animal care

    Reviewed on 10/01/2019

    This application has worked a lot to take control of my pet that suffers from calculations, give...

    This application has worked a lot to take control of my pet that suffers from calculations, give medication at the indicated time and always keep in mind the visit of controls.

    Pros

    This application is very good because it allows you to control all the data of your pets, age, weight, controls, diseases that have had and their treatments, upcoming appointments to the veterinarian among many other things. I liked how functional it is.

    Cons

    sometimes it is a bit difficult to use since it has many links in which you lose, the rest is an application that gives you many benefits in the care of your pet

    Courtney
    Overall rating
    • Industry: Veterinary
    • Company size: 2–10 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Comprehensive and Convienent

    Reviewed on 07/12/2018

    Precise Petcare has made it easy for me to be more efficient in my work and to be able to access...

    Precise Petcare has made it easy for me to be more efficient in my work and to be able to access client information on the go. It also serves as a great portal to contacting clients in a professional manner.

    Pros

    Precise Petcare makes it easy for me to keep track of my daily schedule and help me plan my routes for the day. I also find it extremely helpful when it comes to storing client information such as addresses, vet locations, and feeding instructions. The ability to see weekly earnings is also a great feature.

    Cons

    It can be cumbersome and clunky when it comes to preforming simple actions such as looking at a single days schedule. Instead of just taking one click to get to this very frequently viewed information, it requires 3+ clicks to navigate to it.

    Corinne
    Overall rating
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support

    Wishing they could get their act together

    Reviewed on 11/05/2015

    We have been using Precise Petcare for a little over a year. We love the scheduling system, the...

    We have been using Precise Petcare for a little over a year. We love the scheduling system, the detailed profiles available for both clients and pets, and the note and journal features. What we don't love: their server goes down frequently, usually for just a few minutes but sometimes for hours. We have 8 walkers that use this system to keep track of their schedules and obtain the information necessary to complete each visit, including how to access the home. To say this causes problems would be an understatement. Additionally, the GPS tracking leaves a lot to be desired. Even when our walkers follow all of the instructions on the Precise Petcare site, it still records them checking into and out of their location miles away from where they actually are. This makes it impossible to accurately audit their visit times. While we have come to accept this, I am waiting for the day that a client realizes this is a feature available to them and fires us for falsifying our check in and check out times.

    Response from Precise Petcare

    Thank you for your comments. We're glad to hear that you love our online scheduling, client/pet profiles as well as the note and pet care journal features!

    As a provider of web-based software that our clients depend on for immediate, on-demand access, the reliability of our system is our highest priority. We cannot guarantee that there will never be any outages, but we'll certainly work to take immediate action 24/7 until the problem is resolved and make sure they are as brief as possible. We do provide the ability to sync your schedule using iCal, export data on-demand and receive daily schedule emails as alternative ways to access to your data.

    We have previously shared with you with a possible cause of why the GPS locations may have been incorrect. We'll follow up with that through email in case you didn't see our response. Your clients will only see the GPS maps with the captured locations/times if you have turned on that setting.

    Raphael
    Raphael
    Overall rating
    • Industry: Veterinary
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support

    Great software overall.

    Reviewed on 26/04/2018

    Huge peace of mind and efficient management both for my team and for my clients. The reporting...

    Huge peace of mind and efficient management both for my team and for my clients. The reporting option is amazing and gives me a great overview of the statistics I need for my business.

    Pros

    It's customizable with your own company graphics which give it a personal look, it is very complete, regular updates and improvements on the software, user-friendly

    Cons

    It is not yet possible for my clients to use another language other than English. Some features could still be added but as I said above I wouldn't be surprised these improvements will come with future updates

    Denise
    Denise
    Overall rating
    • Industry: Veterinary
    • Company size: 11–50 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Really great customer service

    Reviewed on 13/01/2019

    This is a very well thought out, robust system for pet sitting and dog walking. The customer...

    This is a very well thought out, robust system for pet sitting and dog walking. The customer service is really good, very prompt and open minded to suggestions. I used Bluewave Professional Pet Sitter before and this software is lightyears ahead.

    Pros

    The way the scheduling and assigning visits is good. Very robust overall.

    Cons

    The ability to know which sitters are "available" at any moment. System allows us to see who is unavailable but that doesnt' work well with how we assign visits to our sitters. I regularly ask for an upgrade in this area. It is also confusing sometimes for clients to know how to request visits. That is our biggest complaint from clients.

    Showing 5 reviews of 17 Read all reviews

    Precise Petcare FAQs

    Below are some frequently asked questions for Precise Petcare.

    Precise Petcare offers the following pricing plans:

    • Starting from: USD 15.00/month
    • Pricing model: Subscription
    • Free Trial: Available

    Pricing is based on the number of staff members, details of which are outlined below: Solo - $15/month 2-5 Staff - $35/month 6-10 Staff - $75/month 11-20 Staff - $140/month 21-30 Staff - $180/month 31-50 Staff - $230/month 51-100 Staff - $290/month 101+ Staff - $390/month

    Precise Petcare has the following typical customers:

    Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

    Precise Petcare supports the following languages:

    English

    Precise Petcare supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    We do not have any information about what integrations Precise Petcare has

    Precise Petcare offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

    Related categories

    See all software categories found for Precise Petcare.