--- description: Learn more about Aesthetix CRM. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Aesthetix CRM Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Marketing Automation Software](/directory/308/marketing-automation/software) > [Aesthetix CRM](/software/2071363/aesthetix-crm) # Aesthetix CRM Canonical: https://www.getapp.com.au/software/2071363/aesthetix-crm Page: 1 / 2\ Next: [Next page](https://www.getapp.com.au/software/2071363/aesthetix-crm?page=2) > Marketing \& CRM platform built for med spas, plastic surgery practices, dermatology practices, and other aesthetic practices to power automated lead follow-up, email campaigns, SMS marketing campaigns, paid ad campaigns, and more. > > Verdict: Rated **5.0/5** by 25 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Aesthetix CRM \- Streamline communications into one inbox with all emails, SMS, Facebook messages, Instagram DMs, and Google Business messages coming into one place. - Replace current email marketing tool with an advanced drag-and-drop builder and custom templates. - Promote all services and specials with A2P-approved SMS text message marketing blasts. - Build custom landing pages for Google and Facebook ads that track attribution data and automatically enroll leads into industry-specific follow-up. - Dream up any type of automation with the advanced workflow builder that supports multiple triggers and actions. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 25 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.8/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Aesthetix CRM ## Commercial Context - **Starting Price**: USD 499.00 - **Pricing model**: Flat Rate - **Pricing Details**: Pricing starts at $299 per month with a required onboarding of $1,500+ depending on practice size, \# of locations, and customizations. We also offer a number of add-ons including AI Chat, AI Voice, WhatsApp, EMR integrations, and more. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - API - CRM - Campaign Management - Conversion Tracking - Customisable Branding - Customisable Forms - Data Import/Export - Drag & Drop - Drip Campaigns - Dynamic Content - Email Marketing - Email Tracking - Engagement Tracking - Event Triggered Actions - Landing Pages/Web Forms - Lead Capture - Lead Generation - Lead Management - Lead Qualification - Marketing Automation ## Integrations (10 total) - 4D EMR - Aesthetic Record - Boulevard - Cherry - Google Ads - High Level Software - Nextech EHR & PM - PatientNow - ZENOTI - Zapier ## Support Options - Email/Help Desk - Knowledge Base - Chat ## Category - [Marketing Automation Software](https://www.getapp.com.au/directory/308/marketing-automation/software) ## Alternatives 1. [HubSpot Marketing Hub](https://www.getapp.com.au/software/20444/hubspot-marketing) — 4.5/5 (6231 reviews) 2. [Systeme.io](https://www.getapp.com.au/software/2052479/systeme) — 4.8/5 (2127 reviews) 3. [Brevo](https://www.getapp.com.au/software/91466/brevo) — 4.6/5 (3459 reviews) 4. [ActiveCampaign](https://www.getapp.com.au/software/2348/activecampaign) — 4.6/5 (2561 reviews) 5. [MailerLite](https://www.getapp.com.au/software/10156/mailerlite) — 4.7/5 (2263 reviews) ## Reviews ### "Great CRM, simple yet powerful but superior customer support" — 5.0/5 > **Michael** | *23 July 2025* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: 1. Onboarding process 2. Customer Support Readily Available + with Screenshare 3. CRM Product Features > > **Cons**: The best attribution performance tracking for Google Ads was only available with their built-in web forms. > > CRMs can get very complex and you only know what's in store when you start using them. Overall, very happy with our decision here. ----- ### "A solid all-in-one platform for multi-location practices" — 5.0/5 > **Ebony** | *12 May 2026* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: - Automation capabilities: We use the workflow builder for lead nurture sequences, pipeline management integrated with Zenoti, and reactivation and retention campaigns - all running without manual intervention. For a multi-location operation, having that infrastructure in one platform is a real operational advantage. - Value for money is good when compared to other options, even with the HIPAA compliance add-on. - Customer support has been great. The team is responsive, actually resolves issues, and doesn't pass you around. The help article library is also thorough. > > **Cons**: - Extra charges incurred from outgoing emails/SMS - Lack of data from automated workflows. Ex. What stage of the workflow are people converting / dropping off. Revenue generated by workflows. > > Aesthetix CRM has become a core part of how we run marketing and patient communication across our clinic locations. The platform is relatively intuitive, the support team is reliable, and the automation depth has meaningfully improved our follow-through on lead nurture and patient retention. For the price point, it delivers a strong breadth of capability - pipeline management, two-way communication, campaign tracking and automation, and Zenoti integration — in a single system. It's a solid choice for any med spa or aesthetics practice that's serious about scaling their patient communication without scaling their headcount. ----- ### "Great tool for my business" — 5.0/5 > **Nick** | *8 July 2025* | Hospital & Health Care | Recommendation rating: 6.0/10 > > **Pros**: Julie did a great job getting us started. The onboarding was pretty straight forward. She took extra time to make sure we got all of our stuff in order that we need. > > **Cons**: The connections I need to trigger some workflows from PtNow Essentials are not there. The triggers that are available don't really make sense or are useful at all. I have not been able to get the support I need from this from either platform. ----- ### "Worth every penny\!" — 5.0/5 > **Terry** | *8 January 2026* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: We are a mature office with over 20K contacts. So, making this change was a big over taking and A LOT of patience needed (on both sides, LOL) to set up the many many many automations and with TWO different locations in ONE. The CRM has amazing systems for automations (email, text, and etc.). All centrally located for the team to response timely and efficiently (socials too\!). Customer support has made it very easy to set it up and trouble shoot everything continuously as we continue to grow new marketing campaigns and automations as request per our office team members. Lastly, and more importantly being able to track all of our marketing success with the sales has been a game changer. > > **Cons**: Having a bit more training on HOW the system works ahead of time with either training videos (some are provided). However, videos training on workflow setup and concept with more details and limitations of workflows would be great to know. Also videos that we can referral back would be even better. \[sensitive content hidden\] our on-boarding rep would great loom videos explaining the step-by-step actions needed to create or correct something was the best\! > > We started in September with on-boarding and launch mid-November. So, thus far we love it\! The team loves it even more so, we couldn't be happier with our switch. ----- ### "10/10 platform" — 5.0/5 > **Jay** | *26 December 2025* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: Aesthetix CRM is incredibly powerful yet intuitive. The automation capabilities, pipeline management, patient communication tools, and integrations are clearly built with medical aesthetics in mind. It allows us to centralize patient journeys, track conversions, automate follow-ups, and scale across multiple locations without losing control or visibility. The platform is flexible, fast, and clearly designed by people who understand how aesthetic practices actually operate. > > **Cons**: NA. I have to put 100 word minimum so this will be irrelevant free text because everything with aesthetix CRM is incredible. > > 10/10. If you are a healthcare provider in any medical capacity, I can give you with utmost certainty that there is no better CRM integration out there. ----- Page: 1 / 2\ Next: [Next page](https://www.getapp.com.au/software/2071363/aesthetix-crm?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/2071363/aesthetix-crm) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data