--- description: Learn more about MaximEyes. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: MaximEyes Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Ophthalmology EMR Software](/directory/3755/ophthalmology-emr/software) > [MaximEyes](/software/2070767/maximeyes) # MaximEyes Canonical: https://www.getapp.com.au/software/2070767/maximeyes Page: 1 / 3\ Next: [Next page](https://www.getapp.com.au/software/2070767/maximeyes?page=2) > MaximEyes.com is an all-in-one cloud-based eye care EHR, practice management, optical point-of-sale, ophthalmic image management, and patient engagement system. > > Verdict: Rated **4.4/5** by 45 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of MaximEyes MaximEyes.com is an all-in-one cloud-based eye care EHR, practice management, optical point-of-sale, ophthalmic image management, and patient engagement system. The software adheres to secure cloud data protection, backup, and disaster recovery by partnering with Microsoft® Azure multi-layered cloud security services. The user interface is clean, modern, and intuitive to simplify business functions that empower optometry and ophthalmology practices. The self-guided Integrated Learning Center streamlines training the experience. Exam templates can be customized to fit various workflows and types of visits. The EHR includes a modifiable rules engine that suggests or automatically posts diagnostic codes, procedure codes, and outbound documents. Exam findings automatically trigger the codes to speed up the final part of the exam documentation. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 45 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: First Insight - **Location**: Hillsboro, US - **Founded**: 1994 ## Commercial Context - **Pricing Details**: Contact First Insight for pricing details. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop) - **Supported Languages**: English - **Available Countries**: United States ## Features - API - Alerts/Notifications - Appointment Management - Billing & Invoicing - Calendar Management - Charting - Claims Management - Claims Scrubbing - Client Portal - Coding Assistance - Communication Management - Compliance Tracking - Customisable Branding - Customisable Forms - Customizable Reports - Customizable Templates - Data Import/Export - Decision Support Systems - Diagnostic Imaging - Document Management ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Ophthalmology EMR Software](https://www.getapp.com.au/directory/3755/ophthalmology-emr/software) ## Related Categories - [Ophthalmology EMR Software](https://www.getapp.com.au/directory/3755/ophthalmology-emr/software) - [Electronic Medical Records Software](https://www.getapp.com.au/directory/56/electronic-medical-records/software) - [Optometry Software](https://www.getapp.com.au/directory/807/optometry/software) ## Alternatives 1. [RevolutionEHR](https://www.getapp.com.au/software/104975/revolutionehr) — 4.5/5 (203 reviews) 2. [Eyefinity Encompass](https://www.getapp.com.au/software/2060885/eyefinity-ehr) — 3.7/5 (68 reviews) 3. [Liquid EHR](https://www.getapp.com.au/software/110975/liquid-ehr) — 4.8/5 (56 reviews) 4. [Compulink](https://www.getapp.com.au/software/102861/compulink-healthcare-solutions) — 4.1/5 (278 reviews) 5. [iTRUST](https://www.getapp.com.au/software/2062666/itrust) — 5.0/5 (120 reviews) ## Reviews ### "Great personal attention from multiple staffers given when I needed it" — 5.0/5 > **Lowell** | *4 August 2017* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: The product and staff give personal attention and listen to me and address my needs. That is important to me when it comes to this important piece of my practice. > > **Cons**: Minor EHR customization issues that are resolved when discovered. The staff listen and correct or improve the issues as they are discovered. > > I want to personally mention and thank Sofiya (AND her team) for taking the time to address an issue with me, then research the issue once we determined there WAS an problem with my issue, then get me the necessary update (to fix this issue) and then lastly follow up with a call (a 76 min session) to discuss the issues / questions I had. In dealing with Sofiya and the other, the staff were educational, patient and worked thru nearly all of my issue (the ones that COULD be addressed) The unresolved were farmed out to IT and Training. I ALSO want to mention that in talking with my MIPS/MACRAs consultant, he informed me that there were certain major EHR players working on the data collecting with regard to MIPS/MACRAs and his observation was that First Insight's EHR was SIGNIFICANTLY heads above the other 2 players when it came to readiness. That says a lot for the First Insight developmental team. ----- ### "Definitely consider MaximEyes for your optometric practice" — 5.0/5 > **Julie** | *8 July 2020* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: It's easy to use for EMR -exam module, billing, and inventory. Integrates well with vsp. > > **Cons**: The superbill/accounting portion is not as intuitive as something like quickbooks. If I change a $ item, it should refresh automatically, but it doesn't We look forward to using the newest software platform > > We've been using maximeyes since 2011. The original set up was time consuming, but \[SENSITIVE CONTENT HIDDEN\] was patient and helpful. We've gone through about 3 versions over the 9 years and they get better and better.Any new staff can easily learn how to use it. Tech support is available and can help us solve most problems. ----- ### "MaximEyes" — 3.0/5 > **JESSICA** | *14 November 2019* | Medical Practice | Recommendation rating: 2.0/10 > > **Pros**: At the time when the software was chosen, it was one of the first of it's kind. It allowed for medical records to be electronic including billing, financials, and medical charting for the doctors. > > **Cons**: The customer service was very difficult to deal with, not as resourceful and helpful as needed when running a busy practice with many computers and new users. ----- ### "MaximEyes has a responsive tech support team - when needed (which isn't often). The software has some very good features" — 4.0/5 > **Samuel** | *22 December 2017* | Medical Practice | Recommendation rating: 8.0/10 > > **Pros**: 1. The standard package has modules that some doctors won't need - but they are there for those doctors that can use them. It is up to the doctor to pick and choose. 2. Conversion costs (from other packages) are reasonable. The support team that does the work is very helpful and knowledgeable. 3. Product does a great job forcing the doctor to do a complete exam, put in the appropriate codes and provides help with levels of service 4. They keep the diagnosis codes up to date. 5. If you have the patient fill out the pre-exam info on paper, the receptionist can enter the data into the system from an on-screen version of that same document. This makes life much easier. 6. You can provide the patient with an online sign-in to fill out their pre-exam paperwork at home, or on a tablet in the office - if you want. 7. Customized letters 8. Operates via VPN for added security > > **Cons**: 1. The software has two modules, 1 for patient management and one for the medical exam. They need to be synced before the patient can go back to see the doctor. This is a pain. Doctor's comments, exam data, etc. (at least the relevant and permissible data) are not immediately available to the staff until it has been re-synced. 2 ----- ### "Excellently Supported Software" — 5.0/5 > **Justin** | *8 July 2020* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: MaximEyes Practice Management and EHR software is backed by a very attentive and experienced support and sales team. The sale is just the start, they are in for a long-term relationship with your practice. > > **Cons**: We are looking forward to the day when the Practice Management and EHR software is fully combined into one software. That day is coming soon. Currently they exist on two separate platforms that communicate to each other through synchronization. > > I couldn't ask for a better group of people to work with. ----- Page: 1 / 3\ Next: [Next page](https://www.getapp.com.au/software/2070767/maximeyes?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/2070767/maximeyes) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data