--- description: Learn more about Bottle360. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Bottle360 Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [POS Systems](/directory/195/point-of-sale/software) > [Bottle360](/software/2070536/bottle360) # Bottle360 Canonical: https://www.getapp.com.au/software/2070536/bottle360 Page: 1 / 2\ Next: [Next page](https://www.getapp.com.au/software/2070536/bottle360?page=2) > Bottle360's Direct to Consumer Wine software empowers wineries and their customers with a seamless and cost-effective wine sales experience for their ecommerce, wine club and tasting room transactions. > > Verdict: Rated **5.0/5** by 6 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Bottle360 Easy to use and train on. Best club build and processing functions. Deepest Inventory tracking and multi location inventory reporting. 24/7/365 phone, email and messaging support. No cost additional integrations to critical partners. Payment processor of your choice. Multi screen options cater to individual tasting room users. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 6 Reviews | | Ease of Use | 5.0/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 5.0/5 | Based on overall reviews | | Features | 5.0/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Bottle360 ## Commercial Context - **Starting Price**: USD 189.00 - **Pricing model**: Flat Rate - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - API - Access Controls/Permissions - Accounting Integration - Activity Dashboard - Alerts/Notifications - Barcode/Ticket Scanning - Billing & Invoicing - CRM - Campaign Management - Catalog Management - Commission Management - Content Management - Cost Tracking - Customer Accounts - Customer Database - Customer History - Customisable Branding - Customizable Reports - Customizable Templates - Data Import/Export ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) ## Category - [POS Systems](https://www.getapp.com.au/directory/195/point-of-sale/software) ## Related Categories - [POS Systems](https://www.getapp.com.au/directory/195/point-of-sale/software) - [Winery Management Software](https://www.getapp.com.au/directory/979/winery/software) - [eCommerce Software](https://www.getapp.com.au/directory/744/ecommerce/software) ## Alternatives 1. [Fishbowl](https://www.getapp.com.au/software/101989/fishbowl) — 4.2/5 (1132 reviews) 2. [Venmo](https://www.getapp.com.au/software/106635/venmo) — 4.7/5 (9306 reviews) 3. [Square Point of Sale](https://www.getapp.com.au/software/91016/square-point-of-sale) — 4.6/5 (3039 reviews) 4. [Shopify POS](https://www.getapp.com.au/software/125371/shopify-pos) — 4.6/5 (248 reviews) 5. [Epos Now](https://www.getapp.com.au/software/106871/epos-now) — 3.8/5 (729 reviews) ## Reviews ### "A Big Change Made Much Easier." — 5.0/5 > **Diana** | *26 September 2026* | Wine & Spirits | Recommendation rating: 10.0/10 > > **Pros**: The customer service has been outstanding. Having access to real people who are responsive and willing to listen has made a huge difference. They understand that every winery operates a little differently, and when we have needed something changed or handled differently, they have been willing to listen and work with us to find a solution. We also really like having our POS, website, online store, wine club, and customer information working together in one system. And hearing directly from our wine club members that the new system is easier for them to use has probably been the best confirmation that we made the right decision. > > **Cons**: The biggest challenge was simply making such a major change. Moving years of customer information, wine club data, our website, e-commerce, and POS all at once is a lot, and there is definitely a learning curve with any new system. That said, what could have been a very painful transition was made much easier by the Bottle360 team. When we ran into something we didn't understand or needed handled differently, they were responsive and helped us work through it. > > We are very happy with our decision to move to Bottle360. We had been with our previous system for many years, so changing our POS, website, online store, wine club, and customer accounts all at once was a big decision and honestly a little intimidating. The transition went much better than we expected. There was a lot to learn and plenty of details to work through, but we never felt like we were doing it on our own. The Bottle360 team stayed involved throughout the process and helped us get everything up and running in a way that worked for our winery. Now that we are fully integrated, day-to-day operations are very smooth. Our first wine club processing with Bottle360 went extremely well, which was a huge milestone for us. Just as important, our members are already telling us how much easier it is to choose their wines and manage their accounts online. No system change of this size is easy, but looking back, we are very glad we made the move. Bottle360 has delivered what we hoped for, and the experience of getting there was much better than we anticipated. For us, Bottle360 feels like a company that is continuing to listen to its winery customers and improve the product based on what they actually need. That gives us a lot of confidence in the system going forward. ----- ### "Bottle360 adoption at Bougetz Cellars" — 5.0/5 > **Thomas** | *6 November 2023* | Wine & Spirits | Recommendation rating: 10.0/10 > > **Pros**: There are many reasons why I chose Bottle360 over many of their competitors (Commerce7, WineDirect, OrderPort, Corksy). While many of the competitors had great functionality, none of them could support all my critical requirements other than Bottle360. Here are a few of the critical requirements: - Support for Wholesale orders. Solution must support payment types like Net30, Net60 as we do sell lots of wine via the wholesale channel - Website not required to be integrated into the order management system. I cannot believe that some order management systems require this, but I want the ability to integrate my website with the order management system via a simple URL redirect. I do not want to be required to re-implement my website in the order management system's CMS. - Web service integration. Having the ability to extract data from the order management system programatically, so I can create my own reports, integrate with my warehouse is critical. I was looking for a simple, secure web service interface. - Web based Point of Sale system. We use a POS in our tasting room, so I was looking for a solution that is browser based, meaning we can run it on any type of device (computer, iPad, phone). Also, the licensing should not be based on the number of device using it (in other words, one single cost for the POS). - Flat monthly software charge. I don't want a solution that when I sell more, I pay more for the software. I understand transaction processing will scale up as I sell more, but the cost of the software should not scale up. - Flexible wine club solution that can be tailored to our needs. We allow lots of customization from our wine club members, so we need a flexible solution that can be customized both by the wine club member and the winery. - Good/accessible customer support. When a problem occurs in the tasting room, I want to know my employee can pick up the phone and talk with someone immediately. - Mailchimp integration. These days, I expect that marketing integration should be included as part of the basic software offering. Not an added monthly charge. > > **Cons**: As with any software product, you have a large wish list, and you try to find the package that checks the most boxes. Bottle360 is that for me. That being said there are a handful of items that I would like to see in the product (many are now in their product roadmap). - in Detail sales reports, I would like to see the tax locality (county/city) to assist in filling out monthly excise tax reports. - I would like to have an integrated reservation system (which is in the works) - The POS device support is adequate, but would like to see an updated piece of hardware (also in the works). > > The team at Bottle360 have been great to work with. They really assisted in getting my deployment up and running. This included all my historical data, customer information, wine club data and credit cards on file transferred. This made the adoption of a new product, much more manageable. As my implementation went live, I have had great communication with their team to help customize my deployment to my needs. They are a top notch team to work with, offering a state of the art product solution, at a reasonable price,. ----- ### "Updating My Review from March 2024" — 5.0/5 > **Nancy** | *16 October 2024* | Wine & Spirits | Recommendation rating: 8.0/10 > > **Pros**: From day 1, the best feature is the personal customer service that you receive. I have always had someone answer the phone without a hold or phone tree. That means I resolve my question quickly and efficiently, especially if the customer is standing right there. The Shipping module on the POS is quick and easy to use. The Wine Club module is one of the best I've used. > > **Cons**: When we started 9 months ago, it was rough around the edges. Huge improvements, new features, etc. have made this a very competitive software in a very short amount of time. > > Very responsive, supportive, and wants to be a true partner to a winery. ----- ### "A fantastic partner for Wineries" — 5.0/5 > **Gwen** | *2 September 2026* | Wine & Spirits | Recommendation rating: 10.0/10 > > **Pros**: We switched to Bottle360 from a much more expensive platform and have been so happy we made the change. The software works really well, but the customer service is what sets them apart. They’re responsive, helpful, and actually listen to their winery partners. We’ve seen suggestions turn into useful new features quickly. Bottle360 feels like a partner in our business, not just another software company looking for ways to charge you more. We’d absolutely recommend them to other wineries. > > **Cons**: We think of Bottle360 as a business partner; they know a lot about how to run a great wine business. We wish they had the time and bandwidth to share all their knowledge and best practices across all of their clients, in a monthly webinar or newsletter. I know this is something they would like to do as well, but right now they are focusing on building a great product. > > Excellent. Their customer service is the best I've ever had working with a software company. I would highly recommend them to other wineries. ----- ### "Bottle360 Winery DTC software" — 5.0/5 > **Marty** | *20 November 2023* | Financial Services | Recommendation rating: 10.0/10 > > **Pros**: Broad features set and very excellent support > > **Cons**: does not have a bar scanner yet for checkout > > Personalized service. 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