---
description: Learn more about ChatGPT. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
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title: ChatGPT Reviews, Cost & Features | GetApp Australia 2026
---

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# ChatGPT

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> ChatGPT is an AI chatbot that provides instant answers, creative inspiration, and helps users learn new things. Users can try ChatGPT for free on the web or download the app for iOS and Android in select countries and regions. Some of ChatGPT's key features include the ability to see, hear, and speak as well as enterprise offerings and custom instruction capabilities.
> 
> Verdict: Rated **4.4/5** by 354 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of ChatGPT

Allows you to get instant answers to questions, find creative inspiration, and learn something new

Available for free on the web as well as iOS and Android apps

Now has capabilities like seeing, hearing, and speaking to provide a more natural conversation

Offers an enterprise version for businesses with features like private access and content filtering

Developed by OpenAI, a leading AI research organization, using powerful GPT models

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 354 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 3.9/5 | Based on overall reviews |
| Value for Money | 4.2/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: OpenAI
- **Location**: San Francisco, US
- **Founded**: 2015

## Commercial Context

- **Starting Price**: USD 0.00
- **Pricing model**:  (Free version available)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antarctica, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus and 229 more

## Features

- AI/Machine Learning
- API
- Access Controls/Permissions
- Analytics
- Automated Responses
- Autonomous Task Execution
- Chatbot
- Content Generation
- Contextual Guidance
- Cost Management
- Customer Support
- Data Extraction
- Data Governance
- Data Import/Export
- Drag & Drop Editor
- Error Handling
- Feedback Management
- For No-Code Development
- Human-in-the-loop (HITL)
- Integration Management

## Integrations (1 total)

- Canva

## Category

- [Agentic AI](https://www.getapp.com.au/directory/4895/agentic-ai/software)

## Related Categories

- [Agentic AI](https://www.getapp.com.au/directory/4895/agentic-ai/software)
- [Generative AI Tools](https://www.getapp.com.au/directory/3874/generative-ai/software)
- [Chatbot Software](https://www.getapp.com.au/directory/2795/chatbot/software)
- [Artificial Intelligence (AI) Software](https://www.getapp.com.au/directory/1397/artificial-intelligence/software)
- [AI Writing Assistant Software](https://www.getapp.com.au/directory/3842/ai-writing-assistant/software)

## Alternatives

1. [Grammarly Business](https://www.getapp.com.au/software/122355/grammarly-business) — 4.7/5 (7210 reviews)
2. [Writesonic](https://www.getapp.com.au/software/2052811/writesonic) — 4.8/5 (2102 reviews)
3. [1min.AI](https://www.getapp.com.au/software/2075267/1min-ai) — 4.7/5 (475 reviews)
4. [Jasper](https://www.getapp.com.au/software/2061966/jasper) — 4.8/5 (1855 reviews)
5. [contents.ai](https://www.getapp.com.au/software/2075752/zulla) — 4.6/5 (154 reviews)

## Reviews

### "Perfect for when my creativity is on strike or my brain needs a break\!" — 4.0/5

> **Amber** | *15 July 2025* | Nonprofit Organization Management | Recommendation rating: 10.0/10
> 
> **Pros**: The wide range of tasks it can achieve - from creating fun pictures to trawling a document or the web for information I need for work.
> 
> **Cons**: I often need to edit the information to make it look less AI-generated. This does improve regularly but the long dash is a huge giveaway and when I tried to customise my options and ask it not to use any more it still does.
> 
> I used to prefer Google Gemini but recently ChatGPT is so much better.  I love the amount of things I can do even on a free account - from making a fun picture of my dog to creating an itinerary for a trip, finding out my personal colours and solving a riddle.  For work I use it to find benchmarking data and plan out wellbeing newsletters on a variety of topics.

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### "ChatGPT for the small business owner" — 4.0/5

> **Bill** | *7 January 2026* | Information Technology & Services | Recommendation rating: 6.0/10
> 
> **Pros**: That it could help you with any questions about anything you may need to search for quickly. It can also help build things easy (resume, cover letter etc).
> 
> **Cons**: I have noticed that it sometimes can provide incorrect or outdated information so you have to make sure to proof read and review everything in detail. It also has a limit for free use per day so that can come into play if you ask to many questions or try to load files etc.
> 
> I use ChatGPT to create marketing emails and content for our social media sites (LinkedIn and Facebook) to try to help for better audience reach. We also use to use it to leverage data for sales forecasting by analyzing trends and generating data-driven insights to support strategic decisions.

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### "Saves me so much time" — 5.0/5

> **Katie** | *26 March 2026* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: ChatGPT is really user friendly to use. It is easy to utilize their system and create basic to complex prompts.
> 
> **Cons**: The capabilities to connect to other services could be better. I also pay for the pro but do not love the cost.
> 
> Overall I really love ChatGPT and use it multiple times per day to do a variety of tasks. I think it has really saved me lots of time.

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### "Chatgpt is getting dumber" — 1.0/5

> **Smith** | *17 March 2026* | Accounting | Recommendation rating: 2.0/10
> 
> **Pros**: Fast answer - is the only pros i can say about this lazy, stupid, dumbest gpt ever. Instead of improving, they are worsening it
> 
> **Cons**: Chatgpt is getting dumber. It was on its peak when they launched 4o model. Latest models are so stupid that i have to fight with them all the time with no improvement from their side. It hallucinates a lot and no memory
> 
> Overall, it is very bad, annoying, time wasting. It can't solve university level science, problems, quizzes. it always gives wrong answer, hallucinates a lot, forgets the 5 seconds ago conversation

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### "Awesome tool for content creation & brainstorming" — 4.0/5

> **Alicia** | *14 February 2026* | Telecommunications | Recommendation rating: 9.0/10
> 
> **Pros**: I’ve been using ChatGPT since 2021 and I have to say I’m so loyal. The responses are fast, the learning curve is short and it helped me a lot with my content creation (especially for article writing, emails and Social Media planning).
> 
> **Cons**: I find ChatGPT quite expensive compared to other tools, but in my case is the easiest and more accurate tool for content creation
> 
> I’m that type of person that started using ChatGPT for work and ended up using it for almost everything, like asking it about how should I eat to how can I prepare my trip. If you use the right prompts and personalize you own GPT’s it’s such a powerful tool that saves you a lot of time.

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## Links

- [View on GetApp](https://www.getapp.com.au/software/2070494/chatgpt)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/chatgpt/> |
| en-AE | <https://www.getapp.ae/software/2070494/chatgpt> |
| en-AU | <https://www.getapp.com.au/software/2070494/chatgpt> |
| en-CA | <https://www.getapp.ca/software/2070494/chatgpt> |
| en-GB | <https://www.getapp.co.uk/software/2070494/chatgpt> |
| en-IE | <https://www.getapp.ie/software/2070494/chatgpt> |
| en-NZ | <https://www.getapp.co.nz/software/2070494/chatgpt> |
| en-SG | <https://www.getapp.sg/software/2070494/chatgpt> |
| en-ZA | <https://www.getapp.za.com/software/2070494/chatgpt> |

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