--- description: Learn more about giftmall. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: giftmall Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Customer Loyalty Software](/directory/204/customer-loyalty/software) > [giftmall](/software/2070345/giftmall) # giftmall Canonical: https://www.getapp.com.au/software/2070345/giftmall Page: 1 / 3\ Next: [Next page](https://www.getapp.com.au/software/2070345/giftmall?page=2) > giftmall is an international provider of gift card solutions for simple, accessible, and effective corporate rewards. > > Verdict: Rated **5.0/5** by 51 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of giftmall We help you every step of the way, apply solutions fast and give full control with seamless automations so that you save time and see tangible results. 1. Flexibility in service. We are flexible and adaptable, always trying to meet your goals when and where it’s comfortable for you, with fast and effective user support. 2. Guaranteed delivery. We have direct contracts with brands and our own gift cards warehouse that ensure seamless and fast delivery of every order. 3. Fast tech solutions. If you need a business account, API integration with your system or personalised catalogue, we guarantee that we can make that happen in a day. 4. Experienced team. Your personal manager will support you from launch to scaling, know the market, understand business processes and help companies achieve results. 5. Step-by-step transparency. With giftmall, you get clear cooperation terms and reporting. You know of every little detail, and your personal manager is available for any questions that may appear. 6. Full spending control. Extract analytics and control all of your gifting spendings in one place through giftmall’s solutions. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 51 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.9/5 | Based on overall reviews | | Features | 4.9/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: giftmall ## Commercial Context - **Starting Price**: EUR 0.00 - **Pricing model**: Usage Based (Free version available) (Free Trial) - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English, German, Polish, Spanish, Ukrainian - **Available Countries**: Austria, Belgium, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Monaco, Montenegro, Netherlands and 10 more ## Features - API - Activity Dashboard - CRM - Client Portal - Customer Activity Tracking - Customer Database - Customer Profiles - Customer Segmentation - Customisable Branding - Customizable Templates - Email Marketing - Engagement Tracking - Gift Card Management - Loyalty Cards - Loyalty Program - Member Portal - Promotions Management - Rewards Management - Third-Party Integrations - Transaction History ## Support Options - Email/Help Desk - FAQs/Forum - Phone Support - Chat ## Category - [Customer Loyalty Software](https://www.getapp.com.au/directory/204/customer-loyalty/software) ## Alternatives 1. [Kangaroo](https://www.getapp.com.au/software/109869/kangaroo) — 4.9/5 (257 reviews) 2. [Guusto](https://www.getapp.com.au/software/127547/guusto) — 4.9/5 (3823 reviews) 3. [RepeatMD](https://www.getapp.com.au/software/2074767/repeatmd) — 4.4/5 (192 reviews) 4. [Tango](https://www.getapp.com.au/software/2052699/e-gift-card-rewards-and-incentives) — 4.8/5 (532 reviews) 5. [Tremendous](https://www.getapp.com.au/software/2047288/tremendous-rewards) — 4.8/5 (537 reviews) ## Reviews ### "Using as incentives for social media activities" — 5.0/5 > **Kateryna** | *27 June 2024* | Retail | Recommendation rating: 10.0/10 > > **Pros**: various merchants represented for incentives, flexibility with multibrand gift card > > **Cons**: we were very satisfied with the service, it met all our needs > > Perfect find for those who handle a lot of giveaways or other similar marketing activities. There is always a need for relevant gifts and that’s how we started working with giftmate. There are many merchants represented in their marketplace giftmall, we use certificates from various brand for our giveaways depending on the subject of them. We often use their multibrand card too, participants love it. ----- ### "Great for Christmas" — 5.0/5 > **Adam** | *14 May 2024* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: I can spend the value of the card in a few second. > > **Cons**: The only thing that bothers me is that the cards I exchange Giftmall have the specific values ​​and therefore some of the funds remain unused in the account. > > It was fast, nice and easy to use. What to expect more from gift cards? ----- ### "Great e-commerce platform specializing in gift experiences that change society. Recommend to everyone\! You should definitely try it\!" — 5.0/5 > **Andrii** | *30 April 2024* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: Big big big variety of services\! You definitely find the best option for you. > > **Cons**: That I forgot to use/utilize it. Need reminders :) ----- ### "multipurpose gifting solution for medium businesses. recommended" — 5.0/5 > **Tatiana** | *5 August 2024* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: giftmate is simple and convenient solution to manage our employee recognition program and to keep our customers loyal. It also helps us to incentivise our feedback collection campaigns, improving response rate. A big plus of the service is an international catalogue of gift cards. It's crucial for us, because our clients and employees are located all over the world and with giftmate we cover all of them on the one platform. so to conclude, giftmate is a solution that is working for different purposes in different departments. Good value for money. > > **Cons**: I did't found any cons, service is working very good, support is fast and responsive. > > giftmate is good value for money for medium businesses, who want to keep employees and customers loyal. Recommended ----- ### "Happy Employees, Happy Work" — 5.0/5 > **Daniel** | *9 September 2024* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: Its user-friendly interface and wide selection of gift cards make it easy to find the perfect reward for every occasion. We love that we can customize rewards and track employee engagement through the platform. Plus, the giftmate team is always there to provide excellent support. > > **Cons**: We couldn’t find something that would bother us so I guess nothing at all > > We've been using giftmate’s gift card solutions to boost employee engagement at our university. The platform is easy to navigate, and the wide variety of gift cards makes it simple to find something that fits our employees' interests. We've seen a noticeable increase in employee satisfaction since implementing these programs. The gift cards serve as a great way to reward hard work and recognize achievements, fostering a positive and motivated work environment. ----- Page: 1 / 3\ Next: [Next page](https://www.getapp.com.au/software/2070345/giftmall?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/2070345/giftmall) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data