---
description: Learn more about HumanBot. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: HumanBot Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Conversational Marketing Software](/directory/1659/conversational-marketing-platform/software) > [HumanBot](/software/2069555/humanbot)

# HumanBot

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> HumanBot is an AI chatbot solution that learns your business to automate sales, customer support, and more. With HumanBot, you get unlimited access to data-trained AI chat, real-time voice chat with AI humans, location detect AI auto-translate, and an AI chat funnel builder.
> 
> Verdict: Rated **4.8/5** by 826 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of HumanBot

•Automates sales, marketing and customer support with AI

•Trains the AI chatbot with your own business data for targeted responses

•Provides real-time voice chat with AI chat companions

•Offers live chat with unlimited team members to handle high volumes

•Includes a drag-and-drop chat funnel builder to create interactive customer journeys

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 826 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 4.8/5 | Based on overall reviews |
| Value for Money | 4.9/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: HumanPal

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Available Countries**: Canada

## Features

- API
- Chatbot
- Live Chat
- One-to-One Messaging
- Real-time Conversations

## Integrations (3 total)

- HumanPal
- HumanTalk
- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support

## Category

- [Conversational Marketing Software](https://www.getapp.com.au/directory/1659/conversational-marketing-platform/software)

## Alternatives

1. [Sinch Engage](https://www.getapp.com.au/software/119059/messenger-communication-platform) — 4.4/5 (97 reviews)
2. [Clepher](https://www.getapp.com.au/software/2062929/clever-messenger) — 4.8/5 (88 reviews)
3. [Superchat](https://www.getapp.com.au/software/2058817/superchat) — 4.8/5 (314 reviews)
4. [TextP2P](https://www.getapp.com.au/software/118243/text-p2p) — 5.0/5 (129 reviews)
5. [Freshchat](https://www.getapp.com.au/software/106095/freshchat) — 4.2/5 (161 reviews)

## Reviews

### "Fantastic AI Chatbot Platform With Top-Notch Support" — 5.0/5

> **Adam** | *31 May 2025* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: Humanbot.io has an incredibly intuitive interface that makes building and deploying AI chatbots a breeze, even for non-technical users. I love how seamlessly it integrates with my website and social channels, and the customization options let me tailor the bot’s tone, responses, and workflows perfectly to my brand. The prebuilt templates and conversational flows saved me hours of work, and their support team has been responsive and genuinely helpful whenever I had questions.
> 
> **Cons**: Honestly, there’s very little to dislike. If I had to name something, I’d say I’d love to see even more third-party integrations added in the future, like direct connections to niche CRMs or marketing tools. But overall, the current offering already covers all the major platforms I need.
> 
> Humanbot.io helps me automate customer interactions, handle FAQs, and capture leads 24/7 without needing extra staff. It’s significantly improved my response times, boosted customer satisfaction, and increased the number of qualified leads I generate each month. I now have more time to focus on high-value tasks instead of repetitive questions, and my business looks much more professional and responsive online.

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### "My Humanbot review" — 5.0/5

> **Peter** | *28 February 2026* | Design | Recommendation rating: 10.0/10
> 
> **Pros**: HumanBot is extremely easy to use, even for complex tasks. The interface is clean, the chat feels natural, and the customization options make it simple to create exactly the kind of AI interactions I need. I especially appreciate how quickly it handles tasks and how flexible the bot training features are.
> 
> **Cons**: Some advanced features could use clearer guidance or examples, especially for users who want to push the platform further and explore its full potential.
> 
> HumanBot has been a great addition to my workflow. It saves time, feels intuitive, and delivers results that look professional. I’m impressed with how capable it is right out of the box, and I’m excited to explore even more of what it can do.

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### "Needs Better Automation" — 2.0/5

> **Inky** | *21 October 2024* | Marketing & Advertising | Recommendation rating: 3.0/10
> 
> **Pros**: The human avatars and the pre-made trees
> 
> **Cons**: The lip-sync, not a lot of characters variety, and training the bot doesn't come with instructions which makes what should have been the best feature of the app, totally null.
> 
> Average based on the basic functions. Task automation is not functional.

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### "Best chat for less money." — 5.0/5

> **Robert** | *18 March 2026* | Facilities Services | Recommendation rating: 8.0/10
> 
> **Pros**: I like chat conversation that gives me value for money i spent.
This product definitly helps to more sell and leads.
> 
> **Cons**: I like least the to short video tutorials about Bot Training.
I like least about the security in chat bot.
> 
> Good Customer Support and the training tutorials about Sales and Marketing.
Good information about Template Customization.

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### "FOR SOME E-COMERCE BASIC THIS IS YOUR VIP CLIENT ATENTION" — 4.0/5

> **Omar Josfat** | *4 April 2026* | Internet | Recommendation rating: 8.0/10
> 
> **Pros**: It's an app that you can combine with the "Clicksites" app. This way, if you have clients who work in sales or customer service, you can create a customer service tree that allows you to resolve all questions about your product or service.
> 
> **Cons**: I believe that, in my opinion, it should be simpler to maintain a database for training each bot. costumize every column with a data or question, or option etc
> 
> It's good, at least for the 3 campaign projects I'm editing and creating, because the more you review the statistics and user responses, the more you edit each bot.

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## Links

- [View on GetApp](https://www.getapp.com.au/software/2069555/humanbot)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/marketing-software/a/humanbot/> |
| en-AE | <https://www.getapp.ae/software/2069555/humanbot> |
| en-AU | <https://www.getapp.com.au/software/2069555/humanbot> |
| en-CA | <https://www.getapp.ca/software/2069555/humanbot> |
| en-GB | <https://www.getapp.co.uk/software/2069555/humanbot> |
| en-IE | <https://www.getapp.ie/software/2069555/humanbot> |
| en-NZ | <https://www.getapp.co.nz/software/2069555/humanbot> |
| en-SG | <https://www.getapp.sg/software/2069555/humanbot> |
| en-ZA | <https://www.getapp.za.com/software/2069555/humanbot> |

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