---
description: Learn more about Blackhawk Network. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Blackhawk Network Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Customer Loyalty Software](/directory/204/customer-loyalty/software) > [Blackhawk Network](/software/2068988/blackhawk-network)

# Blackhawk Network

Canonical: https://www.getapp.com.au/software/2068988/blackhawk-network

Page: 1 / 3\
Next: [Next page](https://www.getapp.com.au/software/2068988/blackhawk-network?page=2)

> Blackhawk Network offers cloud-based customer loyalty gift card programs for retail and eCommerce businesses, empowering them to drive sales and expand their reach. With their digital reward, gift card, and payment solutions, businesses can tap into the power of gift cards to attract new customers and retain existing ones. By leveraging Blackhawk Network's expertise, businesses can maximize the potential of gift cards as a revenue-generating tool.
> 
> Verdict: Rated **4.9/5** by 46 users. Top-rated for **Likelihood to recommend**.

-----

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.9/5** | 46 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 4.9/5 | Based on overall reviews |
| Value for Money | 4.9/5 | Based on overall reviews |
| Features | 4.8/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: NGC, a Blackhawk Network Business
- **Location**: Pleasanton, US
- **Founded**: 2004

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United Kingdom, United States

## Features

- API
- Employee Reward Programs
- Gift Card Management
- Loyalty Program
- Recognition Tracking
- Rewards Management
- eCards

## Category

- [Customer Loyalty Software](https://www.getapp.com.au/directory/204/customer-loyalty/software)

## Related Categories

- [Customer Loyalty Software](https://www.getapp.com.au/directory/204/customer-loyalty/software)
- [Employee Recognition Software](https://www.getapp.com.au/directory/799/employee-recognition/software)
- [Customer Engagement Software](https://www.getapp.com.au/directory/650/customer-engagement/software)

## Alternatives

1. [Achievers](https://www.getapp.com.au/software/91409/employee-success-platform) — 4.8/5 (2911 reviews)
2. [Guusto](https://www.getapp.com.au/software/127547/guusto) — 4.9/5 (3844 reviews)
3. [Vantage Circle](https://www.getapp.com.au/software/143755/vantage-circle) — 4.7/5 (5124 reviews)
4. [Awardco](https://www.getapp.com.au/software/129203/awardco-employee-performance) — 4.9/5 (4859 reviews)
5. [Workhuman](https://www.getapp.com.au/software/2050319/workhuman) — 4.8/5 (2162 reviews)

## Reviews

### "Easy to use, employee loved\!" — 5.0/5

> **Alyssa** | *30 December 2024* | Computer Networking | Recommendation rating: 10.0/10
> 
> **Pros**: BlackHawk Network has an option to automatically send out the virtual egiftcards. This takes a lot of stress and manual work out of the process for me. We use them every year for our holiday egift card bonuses.
> 
> **Cons**: We had a glitch when attempting to purchase Visa egiftcards, but it went very smoothly through MasterCard.
> 
> BlackHawk Network is always very easy to use. I appreciate all of the security measures it provides as well.

-----

### "Wonderful Customer Service" — 5.0/5

> **Heather** | *26 November 2024* | Education Management | Recommendation rating: 10.0/10
> 
> **Pros**: Enjoy a seamless experience backed by outstanding customer support.
> 
> **Cons**: I encountered a minor issue while trying to sign up for my new company account, but customer service reached out and offered excellent support. Their help made the process smooth and hassle-free.
> 
> I had an incredible experience with this company, prompting me to choose their services again. Their customer service is exceptional, and their product stands out for its quality and ease of use. I am especially grateful to Pegeen Kottak, who offered invaluable support during the entire process.

-----

### "Great service once your account is set up" — 5.0/5

> **Iaah** | *6 September 2024* | Higher Education | Recommendation rating: 9.0/10
> 
> **Pros**: Blackhawk Network is very easy to use, and the variety of electronic gift card options is great.
> 
> **Cons**: When you make your first order, later, you are sent an email to set up your account, which is only active for 24 hours. Ideally, I would like to be able to set up my account right away or at least have the link last longer than 24 hours. I missed my 24hr window and had to reach out to customer support to get a new link.
> 
> Overall, I had a great experience. Despite the issue I experienced with missing my account setup window, I was able to contact customer service to get a new link. They did not respond the same day, but when I followed up the next day and explained that I was working on a time-crunch, they were almost immediately responsive and very helpful.

-----

### "Blackhawk the bomb" — 5.0/5

> **Sloan** | *17 March 2025* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: Ease of use and excellent customer support
> 
> **Cons**: not applicable, ordering was easy, rep was outstanding
> 
> 1st time user, needed addtl access. Our rep was extremely responsive, resolved the access and assisted with the 2st order, which was really easy. Product arrived quickly and just Love dealing with Blackhawk\!

-----

### "Good Experience" — 5.0/5

> **Josie** | *30 December 2024* | Consumer Goods | Recommendation rating: 10.0/10
> 
> **Pros**: Great customer service, easily managed, and user-friendly.
> 
> **Cons**: Only issue I had at all was having trouble getting the bulk shipment spreadsheet to import.
> 
> Great experience, will definitely be using again.

-----

Page: 1 / 3\
Next: [Next page](https://www.getapp.com.au/software/2068988/blackhawk-network?page=2)

## Links

- [View on GetApp](https://www.getapp.com.au/software/2068988/blackhawk-network)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-management-software/a/blackhawk-network/> |
| en-AE | <https://www.getapp.ae/software/2068988/blackhawk-network> |
| en-AU | <https://www.getapp.com.au/software/2068988/blackhawk-network> |
| en-CA | <https://www.getapp.ca/software/2068988/blackhawk-network> |
| en-GB | <https://www.getapp.co.uk/software/2068988/blackhawk-network> |
| en-IE | <https://www.getapp.ie/software/2068988/blackhawk-network> |
| en-NZ | <https://www.getapp.co.nz/software/2068988/blackhawk-network> |
| en-SG | <https://www.getapp.sg/software/2068988/blackhawk-network> |
| en-ZA | <https://www.getapp.za.com/software/2068988/blackhawk-network> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"GetApp Australia","address":{"@type":"PostalAddress","addressLocality":"Sydney","addressRegion":"NSW","postalCode":"2060","streetAddress":"Level 18 40 Mount Street North Sydney NSW 2060 Australia"},"description":"Review, Compare and Evaluate small business software. GetApp Australia has software offers, SaaS and Cloud Apps, independent evaluations and reviews.","email":"info@getapp.com.au","url":"https://www.getapp.com.au/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@id":"https://www.getapp.com.au/#organization","@type":"Organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/getapp","https://www.facebook.com/GetAppcom","https://www.instagram.com/getappcom/","https://www.youtube.com/c/GetAppCom"]},{"name":"Blackhawk Network","description":"Blackhawk Network offers cloud-based customer loyalty gift card programs for retail and eCommerce businesses, empowering them to drive sales and expand their reach. With their digital reward, gift card, and payment solutions, businesses can tap into the power of gift cards to attract new customers and retain existing ones. By leveraging Blackhawk Network's expertise, businesses can maximize the potential of gift cards as a revenue-generating tool. The platform allows retailers to manage incentive programs, bulk gift card distribution, payment processes, and more.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/4c5a29c4-e50c-47cd-9217-7dba6aa4b9d6.jpeg","url":"https://www.getapp.com.au/software/2068988/blackhawk-network","@id":"https://www.getapp.com.au/software/2068988/blackhawk-network#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":46,"ratingValue":4.9},"operatingSystem":"Cloud"},{"@id":"https://www.getapp.com.au/software/2068988/blackhawk-network#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Loyalty Software","position":2,"item":"/directory/204/customer-loyalty/software","@type":"ListItem"},{"name":"Blackhawk Network","position":3,"item":"/software/2068988/blackhawk-network","@type":"ListItem"}]}]}
</script>