---
description: Learn more about Neoforce. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Neoforce Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [ITSM Tools](/directory/292/it-service-management-itsm/software) > [Neoforce](/software/2068697/neoforce)

# Neoforce

Canonical: https://www.getapp.com.au/software/2068697/neoforce

> Neoforce is a versatile platform available both in the cloud and on-premise. It provides a suite of flexible modules like ITSM, FMIS, asset and contract management, CRM, and a customizable client portal. Accessible on any device, Neoforce streamlines cooperation and delivers exceptional service.
> 
> Verdict: Rated **4.8/5** by 5 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Neoforce

\- Experience seamless collaboration across teams with Neoforce's integrated ticketing system, ensuring that all customer queries and internal tasks are tracked and resolved efficiently.
- Gain complete control over your assets and contracts through Neoforce's robust asset and contract management modules, allowing for better planning and compliance.
- Enhance customer engagement with Neoforce's fully customizable client portal, where customers can easily submit queries, view ticket statuses, and access resources.
- Utilize Neoforce's CRM features to maintain comprehensive customer profiles, making it easier to provide personalized service and build stronger relationships.
- Benefit from Neoforce's workflow management capabilities, which allow you to create templates for complex procedures, automatically generating sub-tickets for the right teams and ensuring a streamlined process.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 5 Reviews |
| Ease of Use | 4.2/5 | Based on overall reviews |
| Customer Support | 4.6/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Cyber4Z Solutions

## Commercial Context

- **Starting Price**: EUR 39.95
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop)
- **Supported Languages**: Dutch, English, German
- **Available Countries**: Albania, Andorra, Austria, Belarus, Belgium, Bosnia and Herzegovina, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Greenland, Guernsey and 36 more

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Approval Process Control
- Asset Lifecycle Management
- Asset Tracking
- Audit Management
- Audit Trail
- Automated Routing
- Availability Management
- Barcode/Ticket Scanning
- Barcoding/RFID
- Benchmarking
- Billing & Invoicing
- Budgeting/Forecasting
- CMDB
- Calendar Management

## Integrations (4 total)

- Microsoft Entra ID
- Microsoft Power BI
- Microsoft Teams
- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [ITSM Tools](https://www.getapp.com.au/directory/292/it-service-management-itsm/software)

## Related Categories

- [ITSM Tools](https://www.getapp.com.au/directory/292/it-service-management-itsm/software)
- [Maintenance Management Software](https://www.getapp.com.au/directory/327/maintenance-management/software)
- [Help Desk Software](https://www.getapp.com.au/directory/287/help-desk-ticketing/software)
- [Service Desk Software](https://www.getapp.com.au/directory/1249/service-desk/software)
- [IT Asset Management Software](https://www.getapp.com.au/directory/325/it-asset-management/software)

## Alternatives

1. [Zendesk Suite](https://www.getapp.com.au/software/9448/zendesk) — 4.4/5 (4072 reviews)
2. [Freshdesk](https://www.getapp.com.au/software/10317/freshdesk) — 4.5/5 (3408 reviews)
3. [Freshservice](https://www.getapp.com.au/software/91351/freshservice) — 4.5/5 (685 reviews)
4. [LiveAgent](https://www.getapp.com.au/software/91301/liveagent) — 4.7/5 (1753 reviews)
5. [JIRA Service Management](https://www.getapp.com.au/software/91811/jira-service-management) — 4.5/5 (763 reviews)

## Reviews

### "Neoforce - a Force to be reckoned with" — 5.0/5

> **Rick** | *21 November 2024* | Information Technology & Services | Recommendation rating: 8.0/10
> 
> **Pros**: De flexibiliteit om de software passend te maken naar je eigen specifieke organisatie / work flows.
> 
> **Cons**: Dat het nog een jong bedrijf is en daardoor minder personeel heeft. Bij grote feature requests en/of vragen moet je soms iets langer wachten
> 
> Erg positief, alles is mogelijk en ze denken waar mogelijk graag met je mee. 
Ik heb het idee dat het Neoforce Team alles er aan doet de klant ervaring naar een nieuw niveau te tillen

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### "Prettig, modern systeem met veel verschillende functionaliteiten" — 5.0/5

> **Verified Reviewer** | *11 June 2024* | Government Relations | Recommendation rating: 8.0/10
> 
> **Pros**: Uitgebreid systeem met veel functionaliteiten. Erg fijn is dat je tot op detailniveau dingen kunt personaliseren en aanpassen.
> 
> **Cons**: Sommige details/knoppen zitten een beetje verstopt.
> 
> Over het algemeen erg tevreden met Neoforce. Het systeem heeft veel verschillende functies die tot op detailniveau gepersonaliseerd en/of aangepast kunnen worden. Daarbij kan het voor allerlei verschillende doeleinden gebruikt worden.

Naarmate je het systeem beter en beter leert kennen begin je ook meer mogelijkheden te zien. Deze inzichten zorgen ervoor dat je het systeem nog beter kan inzetten in jouw organisatie.

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### "Goede en duidelijke software met perfecte ondersteuning" — 5.0/5

> **Johan** | *22 July 2023* | Government Relations | Recommendation rating: 8.0/10
> 
> **Pros**: Neoforce is goed in te stellen zodat de applicatie matcht met wat je doet in je bedrijf. Het pakket is zeer flexibel en biedt heel veel mogelijkheden. Zoveel dat je dit nog niet direct door hebt in het begin. Het is fijn dat de heren en dames van support je daarbij ondersteunen en ook meedenken.
> 
> **Cons**: De software is voor veel doeleinden in te zetten en dat kan nogal overweldigend zijn. Gelukkig helpt support je hier goed bij.

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### "Ontzettend fijn systeem voor klantportaal" — 5.0/5

> **Tamara** | *20 July 2023* | Real Estate | Recommendation rating: 10.0/10
> 
> **Pros**: Wij werken met veel plezier met het programma Neo4Z. Door de eenvoudige handhaving voor onze doelgroep, kunnen onze klanten eenvoudig aanvragen doen. Door de automatisering en de manier van insteek van het programma winnen wij veel tijd, die goed aan andere zaken kan worden besteed.
> 
> **Cons**: Ik ben de beheerder van ons portaal, maar als niet it-gerelateerde werknemer kan het weleens zoeken zijn hoe zaken geïmplementeerd moeten of kunnen worden. Dankzij de juiste ondersteuning is dit echter helemaal goedgekomen.
> 
> Wij gebruiken Neo4z als klantportaal. Hierdoor zijn de lijntjes naar de klanten kort en blijven onze klanten de aanvragen in eigen beheer houden. De lage kosten in combinatie met de fijne manier van werken zorgt voor veel ondersteuning in de dagelijkse gang van zaken.

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### "Flexibel en een geweldig goede service" — 4.0/5

> **Marcel** | *9 August 2023* | Telecommunications | Recommendation rating: 8.0/10
> 
> **Pros**: Het zelf kunnen definiëren van datasets waardoor je bedrijfseigen zaken goed kunt vastleggen. In combinatie met triggers, actions waaronder webhooks geeft dit de mogelijkheid om echt te integreren/koppelen met andere programma's.
> 
> **Cons**: Dit zit voornamelijk in zaken die nog niet geimplementeerd zijn/waren in Neoforce maar we merken dat er enorm goed geluisterd wordt naar onze wensen die veelal bij een volgende release wel beschikbaar zijn.
> 
> Wij gebruiken Neoforce voor assetmanagement waarmee we makkelijk onze controles en procedures faciliteren en uitgevoerde controles vastleggen.

## Links

- [View on GetApp](https://www.getapp.com.au/software/2068697/neoforce)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/it-management-software/a/neoforce/> |
| en-AE | <https://www.getapp.ae/software/2068697/neoforce> |
| en-AU | <https://www.getapp.com.au/software/2068697/neoforce> |
| en-CA | <https://www.getapp.ca/software/2068697/neoforce> |
| en-GB | <https://www.getapp.co.uk/software/2068697/neoforce> |
| en-IE | <https://www.getapp.ie/software/2068697/neoforce> |
| en-NZ | <https://www.getapp.co.nz/software/2068697/neoforce> |
| en-SG | <https://www.getapp.sg/software/2068697/neoforce> |
| en-ZA | <https://www.getapp.za.com/software/2068697/neoforce> |
| nl | <https://www.getapp.nl/software/2068697/neoforce> |
| nl-BE | <https://www.getapp.be/software/2068697/neoforce> |

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