---
description: Learn more about Nexoid. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Nexoid Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Service Desk Software](/directory/1249/service-desk/software) > [Nexoid](/software/2068433/nexoid)

# Nexoid

Canonical: https://www.getapp.com.au/software/2068433/nexoid

> The future of ERP. Adaptable, affordable, AI-powered. Complete code transparency meets exceptional speed \& performance. AWS-backed for security and scalability. Pay-as-you-go plans, automation workflows, and seamless third-party integration.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Nexoid

Advanced ERP \& ITSM Solutions: Offering robust, adaptable enterprise resource planning and IT service management solutions, Nexoid blends best ITIL practices with advanced technology.

Unparalleled Customization: Nexoid's system allows for extensive personalization, catering to businesses of all sizes. Users can modify everything from back-end processes to UI aesthetics.

AI-Enhanced Speed and Performance: The system uses AI to streamline workflows, retrieving relevant data instantly to boost productivity.

Serverless Amazon AWS-backed Architecture: By using serverless architecture on Amazon AWS, Nexoid ensures efficient distribution of requests and top-tier performance.

Pay-as-you-go Pricing: With Nexoid, businesses only pay for what they use, leading to potential cost savings. This flexible, no-contract pricing approach resembles utility payments.

Seamless Third-party Integration and Automation: Nexoid allows for seamless integration with other services using REST API and WebHooks. Its system can also automate tasks through custom code workflows.

Minimalistic Modern Interface: The product features a clean, modern interface that enhances user experience without sacrificing functionality.

Culture of Care: Nexoid emphasizes a caring company culture, enhancing communication and companionship within the working environment.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 4.0/5 | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Nexoid

## Commercial Context

- **Pricing model**: Per User (Free version available) (Free Trial)
- **Target Audience**: 11–50
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop)
- **Supported Languages**: Chinese, English, French, German, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- AI Copilot
- API
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Analytics
- Asset Lifecycle Management
- Benchmarking
- CMDB
- Change Management
- Chat/Messaging
- Configuration Management
- Contract/License Management
- Customer Support
- Customisable Branding
- Customizable Reports
- Customizable Templates
- Email Management
- Email Templates

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Service Desk Software](https://www.getapp.com.au/directory/1249/service-desk/software)

## Alternatives

1. [Freshservice](https://www.getapp.com.au/software/91351/freshservice) — 4.5/5 (695 reviews)
2. [Zendesk Suite](https://www.getapp.com.au/software/9448/zendesk) — 4.4/5 (4079 reviews)
3. [JIRA Service Management](https://www.getapp.com.au/software/91811/jira-service-management) — 4.5/5 (768 reviews)
4. [LiveAgent](https://www.getapp.com.au/software/91301/liveagent) — 4.7/5 (1780 reviews)
5. [Desk Manager](https://www.getapp.com.au/software/2066040/desk-manager) — 4.8/5 (106 reviews)

## Reviews

### "Software to take your business to the next level." — 5.0/5

> **David** | *24 December 2021* | Construction | Recommendation rating: 10.0/10
> 
> **Pros**: We know exactly where we stand regarding our performance. It removes all the guesswork.
> 
> **Cons**: The user interface at times can be a little limiting.
> 
> Nexoid has completely taken away the need for management to micromanage our staff. All Staff are fully aware of their progress on each project throughout the month and it empowers all our staff for their own progression to achieve their max potential.

## Links

- [View on GetApp](https://www.getapp.com.au/software/2068433/nexoid)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/it-management-software/a/nexoid/> |
| en-AE | <https://www.getapp.ae/software/2068433/nexoid> |
| en-AU | <https://www.getapp.com.au/software/2068433/nexoid> |
| en-CA | <https://www.getapp.ca/software/2068433/nexoid> |
| en-GB | <https://www.getapp.co.uk/software/2068433/nexoid> |
| en-IE | <https://www.getapp.ie/software/2068433/nexoid> |
| en-NZ | <https://www.getapp.co.nz/software/2068433/nexoid> |
| en-SG | <https://www.getapp.sg/software/2068433/nexoid> |
| en-ZA | <https://www.getapp.za.com/software/2068433/nexoid> |

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